Walker & Dunlop

Product Manager

• Deliver consistent value to customers from our data products and services
• Manage a backlog of strategic opportunities and enhancements to our core platform
• Conduct discovery and analysis that brings definition and clarity to our teams
• Define initiatives and acceptance criteria aligned with team OKRs
• Understand core operational, market, and corporate data sets
• Create feedback loops that measure performance, satisfaction, and impact
• Uphold the standards and policies that govern our data and product lifecycle
• Triage, escalate, and effectively drive issues to resolution
• Promote product adoption, build data literacy, and strengthen stakeholder relationships
• Perform other duties as assigned

AVP, Product Management, Data

Analyst

• Inputting and modeling multifamily data and create Narrative Packages for Fannie Mae, Freddie Mac and other capital sources
• Work within DUS Gateway and Freddie Mac OUS systems to upload quote packages
• Assist in organizing all marketing efforts, including writing press releases, create deal ‘tombstones’ and coordinating with W&D marketing for client events
• Manage, Maintain, and Update our pipeline report
• Responsible for managing production team’s salesforce entries for all new and existing loans and clients
• Mine clients SREO’s for refinance opportunities
• Keep up and track all quotes, which would be presented to clients in a debt matrix
• Assist production team in tracking deals during underwriting
• Conduct property tours as needed
• Participate in weekly Production Meetings
• Complete Lost Deal information in Salesforce
• Prepare Transition Memo on all deals once we have a signed application
• Participate in Kick-Off meetings with producer, underwriter and closer for all loans under application
• Serve as a liaison between production, underwriting and closing as deals are processed
• Interface with clients, mortgage brokers, lenders and other lending participants
• Travel required to some industry events, client meetings and property inspections/tours
• Communicate and problem-solve daily with teammates, clients, vendors, and other stakeholders, often in combination with travel
• Other skills related to building a career in Multifamily Finance
• Perform other duties as assigned

Senior Analyst, GSE Production

Underwriter

• Demonstrate an understanding of the history and function of Fannie Mae, Fannie Mae DUS, DUS Lenders, Freddie Mac and Freddie Mac Program Plus
• Manage, oversee, train and develop members of the underwriting team and the underwriting process
• Structure, underwrite, monitor, and perform due diligence for multifamily housing products and transactions
• Evaluate and manage risk issues using a comprehensive risk management approach
• Develop and manage critical business relationships, which include cultivating favorable relationships with internal and external contacts
• Anticipate and resolve issues for customers and team members
• Conduct site visits to assess the condition and quality of multifamily projects, their management, and their marketplaces
• Ensure Underwriting staff generates accurate and analytical Narratives for submission to Loan Committee
• Work closely with Freddie Mac and Fannie Mae team members on resolving deal specific issues in a timely manner

AVP/VP, GSE Underwriting

Frontend Engineer

• Analyze insurance coverage for commercial loans in accordance with investor guidelines
• Assist borrowers in acquiring appropriate coverage
• Inform, and educate borrowers about coverages, exclusions, and exposure
• Provide technical support to Production/Underwriting/Closing staff specifically in analyzing borrower needs against Investor guidelines and risk to the company
• Review Investor insurance guidelines and loan documents to establish baseline requirements
• Review Loan Documents, Appraisals, Engineering, Seismic and Zoning reports, and any other third-party report to determine loan specific insurance requirements
• Run flood determinations and analyze the potential flood risk
• Process Insurance Waivers/Exceptions/Gaps with supporting documentation for non-compliant insurance issues
• Work with and assist the Insurance Servicing division as needed
• Perform other duties as assigned

Senior Insurance Analyst – Front-End

Security Engineer

• Lead and manage security projects.
• Assess, design, and document security solutions and processes for Amazon Web Service (AWS) and Azure.
• Direct tasks and develop milestones for Information Security projects in support of Information Security goals in line with the Company's direction.
• Work with software developers on secure best practices in Infrastructure as Code, cloud design patterns and CI/CD with built-in application security controls.
• Work with key areas of business and IT to develop baseline network, cloud, container, and application security standards and integrate into the CI/CD pipeline.
• Implement and automate “security as code” using cloud services and CI/CD components as necessary.
• Design security architecture, methods, and controls required to meet security, compliance, and audit requirements.
• Develop, review, and update a library of technical documentation.
• Develop metrics and provide regular reports to senior management.
• Set requirements and direct managed security service providers (MSSPs) to ensure that they are appropriately managing the services to provide security to the company.
• Perform regular security audits and automated compliance checks on AWS and Azure resources.
• Collaborate with SRE and development teams to ensure secure coding, build, and deployment practices.
• Work closely with DevOps, SREs, and developers to champion a "security by design" culture.
• Participate in security audits and formulate a plan of action and milestones to mitigate vulnerabilities.
• Establish security baselines using best practices such as CIS benchmarks.
• Work with other teams to test and implement security baselines into cloud environments.
• Maintain thorough understanding of new developments and techniques in cybersecurity, privacy, and compliance.
• Represent Information Security in disaster recovery procedures and exercises.
• Log and update all security incidents in the company’s ticketing system and update management regularly on the threats, mitigation plans, and status.
• Work within established configuration and change management policies to ensure awareness, approval, and success of changes introduced to the network and cloud infrastructure.
• Establish processes to perform regular reviews of security configurations of cloud and software development environments.
• Develop vulnerability management processes and manage the process to remediate the vulnerabilities.
• Establish a process to escalate when vulnerabilities cannot be remediated in a timely manner.
• Review security notifications from the company’s vendors to determine which vulnerabilities would cause an impact.
• Assist in developing and enforcing data governance policies, data classification standards, and compliance workflows (e.g., GDPR, HIPAA, SOC 2).
• Provide 24/7 on-call support for security incidents related to network systems and infrastructure.

Senior Cloud and Software Development Security Engineer

Financial Planning and Analysis

• Collaborate with the Equity and Structured Finance team to draft pitch materials and offering memoranda for project and portfolio level equity raises and recapitalizations.
• Support in ensuring included research, financial modeling and transaction narratives are accurate.
• Draft financial models for transactions, including outputs such as property level cash flows, draw schedules, investor waterfalls, and return sensitivity tables.
• Utilize market information, appraisals, and other data to support quick and accurately underwriting.
• Review relevant documentation, including leases, joint ventures agreements, loan documents, and appraisals to quickly identify information relevant to transaction success.
• Utilize Salesforce, excel and other platforms to track and maintain a database of investor mandates, transaction comps, and market trends.
• Aggregate and analyze market and investor data to help identify new prospects and optimize strategies.
• Participate in weekly pipeline meetings to discuss deal flow, deal status, market conditions and review new client leads.
• Support investor communication and inquiries by responding to requests for information timely and with accurate information.

Senior Analyst, Equity and Structured Finance

Compliance

• Execute post-close loan reviews for Asset Management, producing clear, reproducible workpapers and findings.
• Conduct thematic reviews targeting risks within Asset Management functions.
• Draft findings with root-cause analysis, recommend corrective actions, and confirm remediation through evidence and re-testing.
• Lead vendor monitoring across Servicing and Asset Management, including screenings, insurance/continuity, and information-security reviews.
• Manage the fraud/KYC log for post-close events; define escalation triggers and ensure enhanced due diligence as required.
• Monitor agency guide changes impacting Servicing and Asset Management; track required actions, evidence, and implementation status.
• Support audits and exams, lead Asset Management-specific responses, and ensure corrective actions meet closure criteria.
• Define critical Asset Management data elements and exception thresholds; partner with Technology/Analytics to run exception reports and reconciliations; escalate systemic issues.
• Deliver dashboards and reports on key metrics (trends, repeat defects, remediation timeliness, vendor performance, fraud/KYC activity, guide updates).

AVP, Asset Management Compliance

Operations

• Build and maintain self-serve reports and dashboards (Power BI/Excel); perform ad-hoc analyses to surface risks and opportunities
• Implement exception checks for critical data elements across loan handoffs; run pre-submission validations for lender systems/portals; reconcile error files; document rules/thresholds; partner with business units on root-cause remediation
• Aggregate data from multiple systems, create clear visualizations, and prepare executive-ready PowerPoint decks
• Coordinate and execute user acceptance testing (UAT) for systems used by Debt Operations; log and track issues to closure; validate production releases
• Support underwriting model updates in Excel/VBA; maintain change logs; validate calculations against sample loans; publish release notes
• Collaborate with Underwriting, Closing, Compliance (Loan Quality), Technology, and Servicing to prioritize fixes and align definitions
• Maintain documentation such as change logs, field dictionaries, release notes, submission checklists, and quick-reference guides; support training on new features, reports, and models
• Ensure submission-ready data for lender systems and portals and package insights for senior management
• Perform other duties as assigned

Analyst, Debt Operations Analytics

IT Support

• Collaborate with leadership in Product and Engineering to understand, define and design technical solutions to organization-wide problems
• Collaborate with development teams, Product Managers, and other stakeholders to establish a technical “North Star” for products and create a structured plan on how to get there
• Investigate and architect approaches to model and centralize business workflows from Salesforce and Microsoft Excel to sleek and modern web applications
• Initiate and lead the Data Modeling Council to create uniform first-class citizen data objects across our Data ecosystem
• Enforce architectural standards, patterns and best principles to ensure consistency, maintainability and quality across our products
• Research, evaluate and recommend new technologies and tools to improve system performance, scalability and security
• Provide insight into team performance and delivery quality through regular metrics evaluation, code review and architectural audits
• Perform other duties as assigned

Principal Enterprise Architect

Director

• Input and model multifamily data for Fannie Mae and Freddie Mac loan sizers
• Present clients with due diligence checklist and related forms
• Assist in organizing all marketing efforts, including writing press releases and creating deal tombstones
• Coordinate with W&D marketing for client events
• Track and update pipeline reports and input notes in Salesforce
• Keep up and track all quotes and present to clients in a debt matrix
• Create Agency and capital markets submission packages
• Mine data from underwriting packages to find potential equity sources
• Monitor maturing deals and proactively reach out to clients with upcoming maturities
• Track deals during underwriting and provide weekly status reports to clients
• Participate in weekly Production Meetings and Kick-Off meetings
• Serve as liaison between production, underwriting, closing, and the GSEs
• Communicate and problem-solve daily with teammates, clients, vendors, and other stakeholders
• Travel as needed and perform other duties as assigned
• Attendance generally required 8:30 am – 5:30 pm local time Tuesday through Thursday, with option to work remotely on Mondays and Fridays

Associate Director, Affordable Production

• Support the VP of Loan Quality in executing the Loan Quality program for Underwriting & Closing
• Perform reviews, maintain trackers and evidence, coordinate audits, and ensure corrective actions are completed and effective
• Maintain the Underwriting & Closing control framework: update control inventory and evidence library
• Execute assigned evaluation steps to test design and operating effectiveness and document conclusions
• Perform loan reviews including end-to-end file testing and thematic checks against agency guides and internal standards
• Manage tracker of management action plans: update status, collect closure evidence, publish aging reports, and escalate overdue items
• Support audits by logging requests, tracking submissions, assembling response packages, and validating corrective actions through closure
• Prepare reporting dashboards and concise summaries highlighting trends, repeat defects, time-to-closure, owners, and due dates
• Maintain policy and guide-update records including calendars, version history, implementation trackers, and supporting evidence
• Track vendor compliance: maintain registry of screenings, insurance/continuity confirmations, information-security reviews, and expirations
• Run exception reports and reconciliations for critical data elements; investigate mismatches and coordinate with business and technology teams
• Perform other duties as assigned

Loan Quality Analyst

• Conduct periodic quality control reviews per the established loan review plan, investigating identified exceptions and identifying root causes for non-compliance, clearly summarizing findings and presenting recommendations to senior Compliance team members and other Servicing functional team leads
• Work with senior Compliance team members to adjust compliance and quality control processes based on review findings
• Generate and monitor reports for key compliance due dates and investor/lender deliverables
• Prepare and maintain compliance reporting for internal and external stakeholders
• Gather and review documentation requested by internal auditors, external auditors, investors, lenders, and rating agencies; support timely resolution of audit findings and ensure corrective actions are implemented
• Monitor investor bulletins and servicing guide updates, ensuring procedures remain current and aligned with internal policies; distribute updates to impacted parties in a timely manner and confirm necessary follow-up actions are taken
• Assist the Compliance team with the oversight, development, and periodic review of Servicing Policies and Procedures to ensure accuracy, consistency, and compliance with investor and regulatory requirements
• Assist the Compliance team with vendor oversight
• Perform other duties as assigned
• Attendance is generally required from 8:30 am – 5:30 pm local time, Tuesday through Thursday, with the option to work remotely on Mondays and Fridays

Senior Compliance Analyst

We are Walker & Dunlop. We are one of the largest providers of capital to the commercial real estate industry, enabling real estate owners and operators to bring their visions of communities — where people live, work, shop, and play — to life.
WDTech is W&D’s in-house technology team – a group of collaborative and highly skilled technology professionals, all of whom are leading experts in real estate data, data science, and technology.
As a Product Manager, you will execute Walker & Dunlop’s data strategy across data governance, business intelligence, machine learning/artificial intelligence, and data warehousing.
Own end-to-end solutions that enhance business decisions and drive growth, leveraging strategic thinking, clear communication, and a customer-first mindset.
Collaborate across teams to build partnerships, stay informed of industry trends, and align priorities with OKRs to measure impact.
Deliver consistent value to customers from data products and services and manage a backlog of strategic opportunities and enhancements.
Conduct discovery and analysis to define initiatives and acceptance criteria aligned with team OKRs.
Understand core operational, market, and corporate data sets and create feedback loops to measure performance, satisfaction, and impact.
Uphold data and product lifecycle standards and policies; triage and drive issues to resolution; promote product adoption and build data literacy.

• Assist in the execution of the Compliance Risk Assessment process, including risk identification, ratings, and documentation.
• Help maintain an inventory of applicable laws, regulations, and investor requirements relevant to the organization’s operations.
• Monitor regulatory developments (e.g., Freddie Mac and Fannie Mae Guide bulletins) and assist in assessing impact on policies and procedures.
• Evaluate alignment between internal policies/procedures and compliance requirements.
• Participate in the periodic review and enhancement of policies to address gaps or new obligations.
• Assist with internal certifications and attestations of policy adherence.
• Support design and execution of compliance testing and monitoring activities.
• Review and test controls established to mitigate compliance risks; document findings and recommend remediation.
• Work with business units to confirm resolution of compliance findings or issues.
• Assist in the tracking and resolution of compliance issues identified through audits, internal testing, or regulatory examinations.
• Validate remediation efforts and provide documentation for closure.
• Prepare compliance risk reports for management and governance committees, including metrics, trends, and issue summaries.
• Provide support to compliance training initiatives and awareness campaigns.
• Serve as a resource to business lines for questions on compliance controls or risk exposure.
• Perform other duties as assigned.
• Attendance is generally required from 8:30 am – 5:30 pm local time, Tuesday through Thursday, with the option to work remotely on Mondays and Fridays.

AVP, Product Management, Data

Senior Analyst, GSE Production

AVP/VP, GSE Underwriting

Senior Insurance Analyst – Front-End

Senior Cloud and Software Development Security Engineer

Senior Analyst, Equity and Structured Finance

AVP, Asset Management Compliance

Analyst, Debt Operations Analytics

Principal Enterprise Architect

Associate Director, Affordable Production

Loan Quality Analyst

Senior Compliance Analyst

AVP, Product Management, Data

Risk Management & Compliance Analyst