VSP Vision Care

Financial Planning and Analysis

• Perform financial analysis involving company expenses, income, and other business results based on past, present, and future operations.
• Research, analyze, and report fluctuations in financial and business results to identify trends and research variances; make recommendations to improve company performance and resolve issues
• Research, analyze, and report fluctuations between actual financial results compared to budgeted amounts to advise management on potential areas of cost impacts; make recommendations for corrective actions
• Assist in the preparation of company budgets and financial forecasts for the development of business plans
• Monitor and evaluate individual department expenses and identify any specific trends to assist in cost control
• Recommend changes to streamline accounting systems and processes to ensure maximum efficiency and appropriate utilization of resources
• Prepare reports that outline the company's financial position in the areas of income, expenses, and earnings to assist in financial decision-making
• Analyze and interpret various financial reports and statistics to management; make recommendations to ensure proper business decisions are made

Financial Analyst – FP&A

Business Development Rep

• Owns and executes strategies for generating high quality leads, qualifying prospects, and developing a strong flow of new business opportunities
• Responsible for the development of a communication strategy that nurtures and enhances relationships
• Provides insight on lead source effectiveness for all pipeline sources
• Collaborates with internal teams to ensure alignment of business goals
• Research and identify potential optical practices, partners, and/or customers using online tools, internal databases, and other resources
• Lead Customer Relationship Management (CRM) strategy, sending engaging cold outreach and other communications to attract new prospects
• Maintain and update the database of prospects and actively manage the pipeline to ensure timely follow-ups and tracking
• Enhance and optimize CRM processes, including messaging, content, frequency, and target audiences
• Help collect & organize diligence documents and necessary documentation during the initial diligence process
• Maintain and manage prospecting activity. Contact and evaluate lead qualification, schedule initial discovery calls. Track appointments as a leading KPI. Ensure all leads meet initial criteria via exploratory conversations, data collection, and evaluation
• Coordinate with partners for annual prospecting events and attend lead sourcing industry events.
• Work with internal events teams to provide materials for events
• Utilize internal teams and personal research needed to populate the prospect pipeline/database
• Collaborate with internal business partners to address and resolve inquiries as necessary
• Evaluate prospecting process/procedures, recommend, implement, and manage solutions to improve effectiveness
• Recommend and manage or participate in the development of transaction support tools based on trends and patterns of inquiries.

Business Development Associate

Full-stack Engineer

• Own the design construction, development, testing, implementation, and technology delivery for business needs throughout the company
• Responsible for technical aspects of the entire process of agile development for large complex projects
• May supervise or coordinate activities of other personnel as necessary within Agile development cycle
• Design, code/develop, test, and implement complex systems
• Design solutions to solve complex business problems, considering operational and functional aspects of the solution demonstrating an in-depth understanding of the business function and related functions
• Define solution scope to deliver early business value
• Ensure objectives are clear to all team members
• Lead and monitor the work of other development staff
• Mentor Software Engineers to allow for skill/knowledge development through advice, coaching, and training opportunities
• Utilize advanced technical knowledge to influence GTS system architecture and future technological vision
• Drive constructive change, simplifying and improving the performance of critical systems, improving maintainability, and providing leadership

Senior Software Engineer

• Culling data
• Visualization strategies and dashboard builds
• Synthesis of data into actionable insights
• Supporting the preparation of presentations and reports for senior leadership
• Conducting variance analysis and performance reporting

Financial Analytics Intern

Security Engineer

• Creating AI prompts to improve functionality
• Information database – organization and updates
• Working across the business to ensure updated and approved answers
• Complete an updated and improved delivery from the tool leveraged to address security questionnaires and assessments

Intern, Security Assessment Support Team

• Evaluate and report on retail & OD labor KPI’s
• Provide insights to leadership on areas of opportunity
• Evaluate the forecasting model and the impact to labor
• Look for efficiencies in the scheduling platform that will make scheduling easier for our stores
• Build out labor dashboards in Power BI

Finance Intern, Labor Team

Underwriter

• New Client and Renewal Client Rating for Individual Risk business
• Database and records management
• Various Project work

Underwriting Intern

Content Marketing Manager

• Content creation
• Campaign assistance
• Internal/External communications
• Social media management
• Website support

Content Specialist, Internship

Manager

• Manage a team delivering analytics within a business unit
• Leverage data to generate insights for strategic decisions
• Collaborate with leadership on performance indicators
• Analyze trends to find business opportunities and risks
• Guide end users in data interpretation and visualization

Manager, Analytics

• Manage team of business and systems analysts
• Provide strategic direction and management in service environment
• Manage business analysts for quality delivery
• Allocate staff to align with business priorities
• Support project issues/resolution
• Support standardization efforts for platforms across sales, marketing, and customer service
• Manage internal resources to meet business needs
• Educate business partners on sales, service, and marketing technology
• Coordinate with other units to resolve issues
• Maintain effective communications within Business Enablement and externally
• Act as a subject matter expert for operational processes

Manager, Business Enablement

Director

• Provide strategic leadership and guide areas enterprise-wide or for multiple technology functions
• Divide time for managing relationships and setting strategy between peers & executive stakeholders, and with directing team; set technical strategy and direction for areas of expertise
• Set strategy for implementing the technical infrastructure, architecture, application systems, and/or related business processes to ensure the reliable implementation and operation of new technology or systems; assures internal processes support these same ends
• Accomplish planning at the year, multi-year, and program levels; integrate strategic technology planning with business stakeholders
• Tactical orientation to prepare, deliver, and utilize technical vision, strategy, and roadmap throughout the enterprise
• Identify and lead industry best practices in the area of functional expertise
• Engage team, peers, business stakeholders, and industry experts in innovative dialogue to further technical vision and innovation
• Drive and adopt strategic and transformational change at a functional and enterprise level
• Participate in Global Technology Solutions' enterprise-level planning and lead strategy development in the area of functional expertise
• Actively manage risk at a functional, business, and enterprise level
• Provide mentorship and coaching to further develop staff across functional areas
• Monitor performance of direct reports, provide prompt and objective coaching and counseling; conduct performance reviews and recommend salary increases
• Identify and prioritize training needs that address the department/Division’s Goals and business support needs
• Assure effective communications are maintained within the department and externally; where appropriate, involve employees in plans, and keep employees up to date on progress towards meeting goals
• Prepare KJAs for direct reports that tie to their job descriptions and goals
• Monitor performance of direct reports in meeting their KJAs; provide prompt and objective coaching in accomplishing goals and in job performance
• Oversee development of the department’s budget; monitor expenses to ensure department costs are within established levels; participate in similar functions, as appropriate, within the Division
• Monitor the department’s turnover, productivity, and overall performance to ensure adequate staffing and performance that meet department standards and needs

Senior Director, Technology

Accounts Payable

• Responsible for determining modifications/design of SAP, through implementation and testing, ensuring changes provide the necessary functionality
• Deliver technical expertise for the SAP system
• Responsible for the analysis, design, and delivery of SAP-based solutions to high complexity problem(s) for a business function area
• Provide functional design, system configuration, and end-user support within a broad functional scope
• Analyze business requirements, develop functional specifications, ensuring they meet business, development, and integration requirements
• Develop functional architecture based on process requirements, application, and system landscape
• Oversee SAP application migration to production and performance tuning function
• Determine and complete all maintenance, upgrade, and implementation tasks related to the core SAP applications
• Develop, execute, and document test scenarios and test data with minimal outside input; perform required configurations of SAP solutions
• Actively drive deliverables in relevant SAP and cross-functional projects
• Train end users on new enhancements or functionality as required, and maintain/update user manuals and documentation
• Design and develop customized reports utilizing technical resources and other tools within SAP
• Provide Level 3 center of excellence support of the Global SAP Competency Center

Senior SAP Analyst

Data Engineer

• Create and maintain data pipelines for key data and analytics capabilities in the enterprise
• Collaborate within an agile, multi-disciplinary team to develop optimal data integration and transformation solutions
• Document and analyze data requirements to develop scalable, automated, fault-tolerant data pipeline solutions
• Profile data to assess accuracy and completeness of data sources and work with business partners to mitigate issues
• Build and maintain data pipelines using appropriate tools and practices in different environments
• Design with modularity to leverage code reuse
• Create data mappings, programs, routines, and SQL to acquire data from various environments
• Use a mix of ELT, ETL, and other methods to optimize data movement
• Maintain metadata management processes and documentation
• Monitor data quality to detect emerging issues and create transformation rules
• Participate in code reviews and unit testing for performance optimization

Data Engineer – Snowflake, DataStage

Compliance

• Strategic leader responsible for developing, implementing, and overseeing enterprise-wide programs that safeguard the organization’s operations, reputation, and regulatory compliance.
• Provides vision and leadership for risk management, regulatory compliance, privacy, and business continuity initiatives across global operations.
• Ensures adherence with applicable laws, regulations, industry standards, and company policies while fostering a culture of accountability, resilience, and ethical business practices.
• Build and lead high-performing teams across risk, compliance, privacy, and continuity functions.
• Serve as a trusted advisor to executive leadership, providing strategic guidance on risk, compliance, and resilience matters.
• Direct the global operational Risk Management function, including disaster planning, environmental, and operational risk.
• Develop and execute enterprise risk assessment routines and mitigation strategies.
• Establish governance structures and ensure risk-related policies and procedures are updated and consistently implemented across all lines of business.
• Build awareness and influence stakeholders at all levels to drive risk management initiatives.
• Serve as the enterprise Chief Compliance Officer, overseeing the development and execution of a comprehensive compliance strategy.
• Ensure adherence to all applicable federal, state, and international regulations.
• Monitor compliance performance, report to executive leadership and the board, and oversee audits, investigations, and corrective actions.
• Develop and maintain compliance policies, procedures, and training programs.
• Lead the global Privacy Program; define and execute the vision and strategy for program maturation, ensuring compliance with domestic and international privacy laws (e.g., HIPAA, CCPA, GDPR).
• Oversee privacy risk assessments, incident response, and implementation of privacy-by-design practices.
• Collaborate with technology and business leaders on emerging risks related to AI, adtech, and data governance.
• Lead the enterprise Business Continuity Program, including framework design, business impact analyses, recovery strategies, and crisis management.
• Oversee disaster recovery planning in partnership with technology teams.
• Ensure continuity plans are tested, maintained, and aligned with regulatory requirements and industry best practices.
• Provide executive oversight for incident response efforts, ensuring coordinated and effective management of disruptive events.
• Develop and manage departmental budgets and ensure efficient resource allocation.
• Promote a culture of collaboration, transparency, and continuous improvement across the enterprise in collaboration with other risk-focused business areas such as Cyber Security, Internal Audit, and Global Security.

Senior Vice President, Enterprise Risk Management, Compliance, Privacy – Business Continuity

Growth Marketing

• Lead customer acquisition, retention, and lifetime value optimization across the owned eye care portfolio.
• Develop and execute data-driven strategies that drive measurable customer count growth, reduce churn, and maximize the value of every patient relationship across all brands and channels.
• Pioneer the first comprehensive segmentation strategy for the organization, creating differentiated approaches for insured customers and non-insured customers.
• Enable personalized marketing, service delivery, and lifecycle programs tailored to each segment's unique needs and value potential.
• Develop an enterprise segmentation framework for owned eye care, defining distinct customer segments based on insurance status, brand affinity, value potential, and behavioral patterns.
• Build segment-specific growth strategies with clear acquisition, retention, and revenue targets for each cohort.
• Partner with strategy and finance teams to create financial models projecting lifetime value, acquisition costs, and profitability by segment.
• Establish governance for segment strategy evolution as market dynamics and portfolio composition change.
• Build retention and loyalty programs that reduce churn, increase visit frequency, and drive cross-brand engagement with segment-specific approaches.
• Develop reactivation campaigns to recover lapsed patients and convert them to active customers across physical retail and digital commerce channels, tailored by segment characteristics.
• Create predictive models to identify at-risk customers, high-value growth opportunities, and segment-specific conversion potential.
• Establish testing frameworks to continuously optimize lifecycle performance across online and offline touchpoints for each segment.
• Build data infrastructure that enables real-time segmentation, targeting, and personalization based on insurance status, purchase history, brand engagement, and behavioral signals.
• Define key metrics, dashboards, and reporting frameworks that provide visibility into segment performance, behavior, cross-channel engagement, and lifetime value trends.
• Translate complex data insights into actionable strategies for brand leaders and executive stakeholders.
• Develop customer strategies and creative that respect brand distinctions while leveraging portfolio-wide capabilities and segment insights.
• Create portfolio-level loyalty mechanisms that reward cross-channel engagement without homogenizing brand experiences.
• Partner with strategy to provide owned eye care perspective on customer insights, segment needs, and unmet opportunities.