Voya Financial

Product Manager

• The Product Owner will be responsible for defining and prioritizing the product backlog to ensure the delivery of valuable product features and enhancements.
• Bridge business goals and technical execution, working with engineering, design, QA, marketing, customer service and sales.
• Act as the voice of the customer and business within the development team; translate product strategy into detailed work and make day-to-day decisions.
• Participate in agile ceremonies, guide development, validate features against acceptance criteria, and support user acceptance testing.
• Monitor sprint progress, resolve impediments, use analytics and feedback to refine backlog, and ensure regulatory, data privacy, and security compliance.
• Ownership of performance and event monitoring; utilize reporting and debugging tools to optimize system efficiency.

Digital Product Owner

Financial Planning and Analysis

• Shape and drive enterprise-wide strategic initiatives by aligning and tracking Technology and Operations priorities with business objectives and transformation goals
• Develop and deliver materials for Tech and Ops leadership on strategy, business performance and planning initiatives
• Develop executive-level insights and reporting that inform decision-making across senior leadership, including strategic dashboards, performance metrics, and planning frameworks
• Lead cross-functional coordination to ensure seamless execution of strategic programs, acting as a central integrator across technology and operations
• Translate complex data and market trends into actionable strategies, leveraging financial modeling and scenario planning to support long-term growth and innovation
• Partner with Communications to craft and deliver high-impact messaging, ensuring clarity and alignment across stakeholder groups
• Manage strategic planning cycles, including budget alignment, audit readiness, and initiative tracking, while proactively identifying risks and opportunities
• Enable leadership effectiveness by organizing and prioritizing critical issues, preparing briefing materials, and facilitating strategic forums and leadership engagements
• Produce weekly reporting/tracking on various initiatives as well as ad hoc assignments with quick delivery timelines

Strategic Planning Manager – Tech & Ops

General Counsel

• Serve as primary attorney advising Voya’s Wealth Management product and sales teams on legal issues related to retirement products and services
• Support strategic initiatives for current and new products while maintaining legal focus and protecting the Company
• Support regulatory compliance of Voya’s broker-dealer and registered investment advisor companies, including filings, examinations, and support of sales activities
• Advise and counsel business partners on product lifecycle, go-to-market strategies, and maintenance of products and features
• Draft policies and disclosures and advise on compliance with federal and state laws and regulations
• Support and advise on drafting and negotiation of commercial agreements
• Monitor and advise on regulatory matters and identify risk mitigation tactics

Vice President and Chief Counsel, Wealth Management

Account Manager

• Manages all aspects of Tax Exempt/401k sponsored plans, maintain and enhance relationships with existing clients, and help to contribute to increased profitability.
• Please Note: This position allows remote work from home but will require travel to our Voya office as business requires.
• Candidates must be located within a 50-mile radius from your assigned office.
• The Contributions You’ll Make: Typically responsible for 1-4 clients
• Serves as primary customer contact for specific sponsored plans
• Resolves service and communication issues through direct contact with sponsors, field partners and internal functional units (money in, money out, technical services)
• Participates in relationship management with plan sponsors, financial advisors & consultants and TPA's.
• Contributes to product development and process improvement efforts
• Directly resolves complex service and communications issues with customers
• Identifies and assists field partners with plan retention opportunities
• Attend benefit fairs, Quarterly, Semi-Annual or Annual plan reviews as required
• Other duties as assigned.

Client Relationship Manager, Retirement

Project Manager

• Remote position; may require work at customer site from time to time
• Coordinates all aspects of a product or service offering from inception to installation
• Extensive interaction with sales, systems engineering, product development, and cross-functional teams
• Focused on delivery of new or enhanced products and improving customer satisfaction through technology
• Oversees schedules and budgets to ensure goal attainment
• Manages large-scope/high-complexity projects and communicates status, impediments, and mitigation to stakeholders

Project Manager, Implementations

Billing Specialist

• Provides processing and case management for billing groups including billing and premium journalizing functions on Employee Benefits Group, Voluntary and Stop Loss clients.
• Specializing in Self-Administered and/or Detail billing method(s).
• Manages assigned accounts to meet suspense entry and collections standards.
• Partners closely with Sr. Billing Specialist to identify and resolve billing issues.
• Role assigned to process group payments (Group, Voluntary, LTD/STD and Compass cases with data file support in place).
• Required to reconcile or audit assigned groups to determine any payment variances.
• Working closely with Senior Billing Specialist regarding reconciliation issues and premium activity.
• Monitors assigned accounts to ensure that accounts are billing correctly, and that premium received is applied in a timely manner: process and verify that clients are paying correct rates and/or premium processing refunds
• Research discrepancies and notifies clients of any outstanding dues and credits
• Advanced Excel skills including combining of files, pivot tables, and trend analysis.
• Performs research and analysis of reconciliation variances to accounts and takes appropriate action to resolve variances.
• Prepares spreadsheets and statements for internal and external customers as requested.
• Provide detailed financial support to all functional areas relative to premium reconciliation.
• Audit accounts as requested by internal or external customers, or as indicated by account activity.
• Review monthly financial, suspense, collections, commissions, and variance reports taking necessary action for correction.
• May participate in an annual audit of premiums paid.
• Manages missed deductions for customers.
• Provides Training and mentoring to team members.
• Other duties as assigned.

Insurance

As a Claims Specialist supporting the Voya Leave Management (VLM) department, guide claimants through their leave experience with empathy and clarity.
Primary focus on Family Medical Leave (FMLA) and other leaves, including state, military, and company-specific leaves, and non-Short-Term Disability paid leaves.
Ensure a high standard of service while maintaining compliance with all regulatory requirements.
Analyze FMLA and company leave policies to determine eligibility.
Communicate clearly and professionally via phone and email.
Build and maintain strong relationships with internal and external stakeholders.
Participate in team-based problem-solving and continuous improvement initiatives.
Manage assigned work queues within defined SLAs.
Support additional projects and responsibilities as needed.

Claims Specialist – Leave

Platform Engineer

As a Digital Engineering Lead, you will play a strategic role in shaping and delivering modern digital software solutions and platforms. You’ll lead cross-functional engineering teams, define scalable architectures, and collaborate with multidisciplinary stakeholders to drive platform modernization, accelerate innovation, and enable end-to-end digital transformation for our clients. Key Responsibilities Technical Strategy & Roadmapping: Define and evolve technical strategies and roadmaps that align with digital transformation goals. Solution Architecture: Design and lead the implementation of scalable, cloud-native digital solutions using modern frameworks and platforms. Engineering Leadership: Guide frontend, backend, and mobile development teams, ensuring adherence to best practices across the software development lifecycle (SDLC). Agile Delivery: Deliver secure, high-performing, and user-centric applications using agile methodologies and DevSecOps principles. DevOps & Quality: Oversee CI/CD pipelines, infrastructure as code (IaC), automated testing, and code quality initiatives. Client Engagement: Act as a trusted technical advisor in client engagements, supporting digital strategy, architecture, and solution design. Talent Development: Mentor and grow engineering talent, fostering a culture of innovation, collaboration, and continuous learning. Technology Stack Frontend: React, Angular, Next.js, TypeScript Backend: Node.js, Java Mobile: Ionic, ReactNative Cloud: Azure DevSecOps: CI/CD pipelines, Infrastructure as Code (IaC), GitOps Tools: Figma, Selenium, Cypress, Playwright, Apache JMeter Qualifications Must be able to be hands on Bachelor’s degree in Computer Science or a related field. 15+ years of experience in software development, including 5+ years in a technical leadership role. Proven experience leading enterprise digital transformation or platform modernization initiatives. Demonstrated innovation success Knowledge of emerging technologies Strong understanding of cloud-native architectures, API design, and data integration. Excellent communication and stakeholder management skills. What We Look For A tech-savvy leader with a passion for building impactful digital solutions, mentoring high-performing teams, and delivering measurable value through innovation and engineering excellence.

AVP – Digital Platform Engineering

• Develop and manage budgets & forecast.
• Develop and implement strategic cost management plans, incorporating capacity models to align with organizational objectives and support growth initiatives
• Collaborate with senior leadership to define key cost-related goals, performance indicators, and capacity requirements.
• Conduct in-depth analysis of existing processes, identifying areas for cost optimization, efficiency improvements, and enhanced capacity utilization.
• Implement initiatives that drive cost efficiencies while maintaining or enhancing operational effectiveness and capacity capabilities.
• Evaluate the impact of cost decisions on overall value creation and the organization's ability to meet future capacity demands.
• Provide insights into the financial and capacity implications of various scenarios to support strategic decision-making.
• Facilitate collaboration between departments to identify and leverage cost-saving opportunities, considering capacity constraints and growth projections.
• Design and implement dashboards that provide department-specific insights while showcasing cross-functional impacts and capacity utilization.
• Serve as a consultant to departmental leaders, offering insights and recommendations on cost management strategies, capacity planning, and the integration of both aspects.