Vouch Recruitment

Director

• Own complex placements — structuring and negotiating programs for Vouch’s most high-profile clients.
• Lead placement strategy for high-value, multi-line accounts (Mgmt Liability, Cyber/Tech E&O, Professional, GL/Umbrella).
• Shape market strategy — building deep carrier relationships and influencing underwriting appetite across critical lines.
• Negotiate directly with carriers and wholesale partners to unlock optimal coverage, structure, and pricing.
• Serve as a trusted advisor to client managers and producers, guiding deal structuring and market positioning.
• Build and expand senior-level carrier partnerships, anticipating appetite shifts and introducing creative solutions.
• Translate emerging market and competitive trends into actionable strategies.
• Contribute to process, compliance, and tech innovations that scale our brokerage edge.
• Mentor and coach colleagues, helping grow the next generation of placement leaders at Vouch.

Associate Director, Placements

Sales

• Hire, onboard, and develop a team of 6–10 Business Development Representatives across multiple industry verticals
• Provide hands-on coaching through call reviews, shadowing, role-playing, and regular 1:1s to accelerate skill development
• Create a high-performance culture focused on quality engagement, continuous learning, and exceeding pipeline targets
• Develop career pathing and promotion criteria to retain top performers and create clear advancement opportunities
• Foster collaboration between BDRs and Account Executives to ensure smooth handoffs and feedback loops
• Partner with Sales Leadership and Marketing to define ideal customer profiles, target accounts, and outreach strategies for each industry vertical
• Develop and refine the BDR playbook including messaging frameworks, cadences, objection handling, and qualification criteria
• Design and execute strategic engagement plans for high-priority prospects in partnership with sales and underwriting teams
• Lead pre-, during, and post-event strategy for conferences, happy hours, and industry events where BDRs represent Vouch
• Continuously analyze conversion metrics, identify bottlenecks, and implement improvements to increase pipeline velocity
• Set clear individual and team KPIs including activities, meetings set, qualified opportunities, and conversion rates
• Track, measure, and report on team performance using Salesforce and other sales tools
• Conduct weekly pipeline reviews and monthly business reviews with leadership
• Hold team accountable to activity standards while emphasizing quality over quantity
• Recognize top performers and provide performance improvement plans when necessary
• Work closely with Marketing (including Field Marketing) to align on lead generation, event strategy, and demand generation campaigns
• Partner with Marketing and Operations to ensure BDRs have access to up-to-date materials, training, and competitive intelligence
• Collaborate with Brokerage, Marketing, and Product teams to ensure BDRs understand our coverages, verticals, and unique value propositions
• Provide feedback loop to Marketing on lead quality, messaging effectiveness, and ICP refinement
• Coordinate with Revenue Operations on territory assignments, lead routing, and process optimization
• Ensure team proficiency in core sales stack including Salesforce, Apollo/Amplemarket, Harmonic, Pitchbook, ZoomInfo, LinkedIn Sales Navigator, and HubSpot
• Identify gaps in technology and advocate for tools that increase team efficiency and effectiveness
• Partner with RevOps to optimize workflows, reporting, and data hygiene

Sales Manager

Account Manager

• Establish trusted relationships with our customers
• Retain existing Vouch clients during their renewal process
• Analyze existing insurance packages and evaluate risk
• Deliver consistent and timely follow-up in response to client requests and issues
• Manage growing accounts, including advising clients on risk solutions and selling more products
• Effectively use Direct Carrier and Wholesale Broker platforms to secure alternative quotes and manage existing policies, including the preparation and presentation of submissions
• Construct and present customized insurance packages to clients
• Ensure clients are comfortable with and able to utilize the tools/services available through the Vouch platform
• Drive additional value by identifying follow-up opportunities for Vouch
• Collaborate with billing and Policy Administration teams on client/carrier instructions and assist in collections as needed