Vouch Recruitment

Director

• Own and grow a strategic book of commercial insurance accounts ($1M+ revenue), serving as a trusted senior advisor to founders, CFOs, and executive stakeholders at venture-backed companies.
• Lead end-to-end renewal strategy—including proactive risk advisory, coverage gap analysis, and client-facing program recommendations that anticipate business growth milestones (new funding, headcount expansion, international entry, new products).
• Drive retention and revenue expansion by identifying upgrade and cross-sell opportunities independently, building a point of view on each client’s evolving risk profile, and acting on it.
• Manage complex coverage conversations across Management Liability (D&O, EPLI, Fiduciary), Cyber/Tech E&O, GL, Professional Liability, and Workers’ Compensation with depth and confidence—without relying on escalation for standard coverage questions.
• Partner with the Placements team as a strategic peer—bringing client context, funding stage intelligence, and risk narrative to market submissions.
• Support new business by engaging during late-stage sales conversations and ensuring a high-quality handoff from Sales that sets the client relationship up for long-term success.
• Operate with a high degree of independence and ambiguity—managing competing priorities, complex client situations, and cross-functional coordination without close managerial oversight.
• Contribute to team development by sharing coverage knowledge, mentoring Client Managers, and participating in onboarding and training initiatives as the function scales.
• Leverage AI-powered tools (Vouch proprietary systems, AI copilots) to increase coverage accuracy, renewal efficiency, and client communication quality—and actively identify opportunities to improve workflows.

Associate Director, Client Management

General

• Place all lines of business (Cyber, Professional Liability, Management Liability, GL, etc.) for clients
• Support Sales and Client Managers by analyzing client needs and exposures to develop placement strategies that align with their risk profile
• Draft and submit submissions to underwriters and negotiate terms and pricing on behalf of clients
• Review quotes, binders, and policies for accuracy and completeness
• Build and maintain strong relationships with insurance carriers and underwriters
• Stay current on market trends, carrier appetite, and coverage developments within the relevant product lines
• Collaborate with sales advisors and client service teams to ensure seamless handoff and servicing of accounts
• Provide guidance to clients on coverage options and risk management strategies

Senior Placements Specialist

Business Development Rep

• Build relationships: Engage with founders, CFOs, and executives at companies that match our ideal client profile through personalized, multi-channel outreach (email, phone, social, and events).
• Represent Vouch externally: Attend and network at conferences, industry events, and ecosystem gatherings to build credibility and create and nurture opportunities.
• Design prospecting plays: Partner with Sales & Marketing to build pre- and post-event engagement strategies, tailored campaigns, and account-specific plays.
• Exceed goals: Meet and surpass activity, conversion, and pipeline contribution targets by focusing on quality conversations and meaningful engagement.
• Collaborate cross-functionally: Serve as the voice of the prospect by sharing insights from prospects with Sales, Marketing, and Product to improve messaging, offerings and client experience.
• Stay curious and continuously expand your knowledge of insurance, risk, and industry trends to better anticipate client needs and refine outreach.
• Demonstrate persistence and adaptability in the face of obstacles, continuously testing and refining approaches to improve results.
• Use AI tools (e.g., ChatGPT, Gong) and prospecting platforms (Amplemarket, LinkedIn Sales Navigator, Harmonic) to research, personalize, and scale outreach while continuously optimizing messaging.

Business Development Representative

Data Analyst

• Provide analytical leverage to Horizon leadership
• Develop an advanced understanding of Vouch's business model and its drivers, with deep focus on the Horizon business unit
• Act as the analytical right hand to Horizon leadership, surfacing the insights they need to optimize their sales motion, improve conversion rates, and accelerate pipeline
• Build and maintain the dashboards leadership relies on for financial and operational tracking
• Perform analyses to pinpoint where deals stall, which channels and touches drive wins, and where the motion can be improved
• Define the metrics and partner to build the right data foundation
• Conduct discovery with stakeholders across GTM, Finance, RevOps, and leadership to identify the data and metrics they need
• Propose standardized metric definitions and drive buy-in across stakeholders
• Translate business questions into clear data and instrumentation requirements, and partner closely with Engineering
• Build the analysis layer on top, and document metric definitions and logic clearly for scalability and reuse
• Lead data projects from discovery to activation and post-launch, in collaboration with a cross-functional team across GTM, Finance, Product, Engineering

Senior Data Analyst

• Own complex placements — structuring and negotiating programs for Vouch’s most high-profile clients.
• Lead placement strategy for high-value, multi-line accounts (Mgmt Liability, Cyber/Tech E&O, Professional, GL/Umbrella).
• Shape market strategy — building deep carrier relationships and influencing underwriting appetite across critical lines.
• Negotiate directly with carriers and wholesale partners to unlock optimal coverage, structure, and pricing.
• Serve as a trusted advisor to client managers and producers, guiding deal structuring and market positioning.
• Build and expand senior-level carrier partnerships, anticipating appetite shifts and introducing creative solutions.
• Translate emerging market and competitive trends into actionable strategies.
• Contribute to process, compliance, and tech innovations that scale our brokerage edge.
• Mentor and coach colleagues, helping grow the next generation of placement leaders at Vouch.

Associate Director, Placements

Sales

• Hire, onboard, and develop a team of 6–10 Business Development Representatives across multiple industry verticals
• Provide hands-on coaching through call reviews, shadowing, role-playing, and regular 1:1s to accelerate skill development
• Create a high-performance culture focused on quality engagement, continuous learning, and exceeding pipeline targets
• Develop career pathing and promotion criteria to retain top performers and create clear advancement opportunities
• Foster collaboration between BDRs and Account Executives to ensure smooth handoffs and feedback loops
• Partner with Sales Leadership and Marketing to define ideal customer profiles, target accounts, and outreach strategies for each industry vertical
• Develop and refine the BDR playbook including messaging frameworks, cadences, objection handling, and qualification criteria
• Design and execute strategic engagement plans for high-priority prospects in partnership with sales and underwriting teams
• Lead pre-, during, and post-event strategy for conferences, happy hours, and industry events where BDRs represent Vouch
• Continuously analyze conversion metrics, identify bottlenecks, and implement improvements to increase pipeline velocity
• Set clear individual and team KPIs including activities, meetings set, qualified opportunities, and conversion rates
• Track, measure, and report on team performance using Salesforce and other sales tools
• Conduct weekly pipeline reviews and monthly business reviews with leadership
• Hold team accountable to activity standards while emphasizing quality over quantity
• Recognize top performers and provide performance improvement plans when necessary
• Work closely with Marketing (including Field Marketing) to align on lead generation, event strategy, and demand generation campaigns
• Partner with Marketing and Operations to ensure BDRs have access to up-to-date materials, training, and competitive intelligence
• Collaborate with Brokerage, Marketing, and Product teams to ensure BDRs understand our coverages, verticals, and unique value propositions
• Provide feedback loop to Marketing on lead quality, messaging effectiveness, and ICP refinement
• Coordinate with Revenue Operations on territory assignments, lead routing, and process optimization
• Ensure team proficiency in core sales stack including Salesforce, Apollo/Amplemarket, Harmonic, Pitchbook, ZoomInfo, LinkedIn Sales Navigator, and HubSpot
• Identify gaps in technology and advocate for tools that increase team efficiency and effectiveness
• Partner with RevOps to optimize workflows, reporting, and data hygiene

Associate Director, Client Management

Senior Placements Specialist

Business Development Representative

Senior Data Analyst

Associate Director, Placements

Sales Manager