Vodafone

Sales

• create & maintain rapport with customers
• understand and meet customer needs for a brilliant experience
• exceed sales targets
• provide expert knowledge of Vodafone products and services
• deliver exceptional service to Vodafone customers
• take personal ownership of customer needs
• undertake regular learning and development

Retail Sales Advisor

Communications

• Execute Group priority programmes, leadership messages, cultural moments and Corporate Announcements
• Produce and publish content for channels such as email, Viva Engage, intranet, digital signage and employee app
• Coordinate Group publications such as newsletters, digital magazines and content platforms such as the podcast and education/information series
• Maintain content calendars, publishing grids and execution plans
• Manage day‑to‑day publishing, posting, scheduling and channel operations at Group level
• Partner with HR, Strategy, External Affairs and business units to deliver communication needs
• Partner with other business areas responsible for key employee touchpoints such as the Employee App, Hyperbook, social media and HR touchpoints to influence the employee experience
• Govern and maintain distribution lists to ensure the right messages reach the right audience
• Manage the Viva Engage community, stimulating conversation and audience engagement
• Oversee and maintain publishing schedules across all Group channels
• Ensure always-on content flighting that syncs with business rhythm
• Coordinate with Campaign Manager to align campaign launches with scheduled content drops
• Track channel performance, engagement and audience insights to inform improvements
• Test and adopt new formats to deliver content and communications
• This includes exploring new ways to increase engagement such as AI powered Chatbots for FAQs

Internal Communications Specialist

Performance Marketing

• integral part of Vodafone’s new in-house media team
• execute campaigns to deliver against media and business outcome KPIs
• manage accounts in line with platform and Vodafone best practice
• implement paid social strategy and testing roadmaps
• responsible for executing test and learn plans and providing high-quality analysis and insights

Paid Social Executive

Account Manager

• You are responsible for carrying out commissioned acquisition projects for site acquisition, contract portfolio management, real estate management and marketing.
• You are responsible for the timely and qualitative monitoring and acceptance of the acquisition services to be provided until handover to the operational units.
• Ensure legal validity and compliance with approval guidelines as part of a review of pre-decision processes according to uniform quality and efficiency standards.
• You are responsible for lease and usage agreements for the construction and operation of telecommunications sites, particularly radio sites.
• You independently create project and schedule plans and contribute to efficient resource planning with regard to order management, acceptance, invoice verification and approval, as well as escalation, approval and control mechanisms.

Expert Partner Manager – Vantage Towers

Program Manager

• Lead the planning, organisation, and execution of programme activities to meet defined objectives
• Develop and manage detailed work plans and schedules, identifying dependencies and allocating resources effectively
• Monitor progress across programmes and associated projects, implementing adjustments to ensure successful outcomes
• Uphold project management governance standards and apply best practices across all delivery phases
• Provide accurate reporting on progress, risks, and issues, ensuring timely escalation and resolution
• Engage and manage internal matrix teams and external third-party stakeholders to ensure collaborative delivery

Programme Manager

• You work to delight, advise, and retain customers, and you also convince new customers to choose us.
• You are responsible for developing appropriate solutions to meet our customers' needs.
• You deepen your knowledge of our product range.
• You ensure that you act with your specific targets in mind.

Sales Agent, Part-time, Fixed-term

Manager

• Own direct sales quota and achieve annual revenue and margin targets.
• Lead solution strategy for RFPs, RFIs, and proactive proposals, ensuring optimal cost base and competitive positioning.
• Negotiate sales agreements in alignment with company legal, financial, and governance procedures.
• Contribute to shareholder value through disciplined pricing, margin optimization, and sustainable deal structures.
• Translate solution designs into P&L impact, including cost modeling, valuation, and financial justification
• Design and develop integrated, end-to-end solutions for Global, Local, and Enterprise customers.
• Propose tailor-made solutions combining the full product and service portfolio (cloud, security, software, wholesale, managed services).
• Validate, integrate, and manage third-party components and services, ensuring technical and commercial viability.
• Assist customers in developing fully integrated systems, including infrastructure, hardware, software, and applications.
• Act as a trusted advisor, understanding customer business models, industry challenges, and transformation goals.
• Support and lead customer workshops, proposal defenses, and solution governance forums.
• Work with vendors, partners, and third-party service providers to shape competitive, scalable solutions.
• Manage complexity and ambiguity within a matrix organization and multi-stakeholder environment

Wholesale Solution Manager

• Primary owner of the relationship for the partner portfolio
• Develop a healthy, productive and respectful relationship with all business partners (on the allocated base) based on integrity and professionalism.
• Acquire a thorough understanding of key partner/customer needs and requirements.
• Drive channel objectives across the partner base to meet annual targets
• Develop and grow partner relationships to create new value and opportunities.
• Provide valuable inputs the manager for developing a sales plan and monitoring its implementation across the partner base
• Develop contact strategies and partner account plans (PAP) for the allocated partner base in order to drive sales targets
• Manage partner engagements and drive store engagements to meet sales targets and strategic partner channel objectives
• Performance management of partners and stores on the allocated partner base
• Develop a pipeline of prospects together with the partner base, which are systematically qualified, managing the decision-making process to ensure sales prospects are closed
• Own escalated partner & customer complaints, for the allocated distribution, from a service perspective. To support finance & credit control in recovering overdue and non-payment by clients.
• Ensure the correct products and services are delivered to customers in a timely manner as per the customer needs and objectives.
• Serve as the link of communication between business partners / key customers and internal teams.
• Resolve any issues and problems faced by partners & customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Prepare monthly/ Weekly Run Rate and Demand Management
• Perform Sales Analysis for the allocated partner base and store base
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key metrics (partner account planning)
• Forecast and track key account metrics across the allocated partner base
• Prepare reports on partner base, and top accounts, providing recommendations to maximize sales as per the identifying trends, gaps and opportunities.

Partner Account Manager

Human Resources

• Act as a strategic interface with business leadership, driving the people agenda and ensuring alignment of people strategies with business objectives in an international environment.
• Provide operational, tactical, and strategic HR consulting to support organizational goals.
• Understand the business needs and support the business to make the right people decisions
• Support with HR activities such as strategic reviews of organizational efficiency, resource utilizations, gender diversity, and talent development opportunities.
• Provide HR expertise with the Vodafone Investments team on cyclical HR activities; PD and ARR processes, Spirit Beat, Detailed Budget and general HR queries, as required.
• Maintain a strong relationship with a variety of stakeholders, both internally: as well as externally

HR Business Partner

Artificial Intelligence

• Partner closely with the Digital Engineering Lead and senior stakeholders to define and execute digital and GenAI / Agentic AI transformation roadmaps.
• Work with stakeholders to ensure delivery timelines, quality standards, and service outcomes are met in alignment with business and strategic objectives.
• Act as a key liaison between technical, AI, and business teams, ensuring clear communication, alignment, and transparency.
• Collaborate with Product Owners and Digital Leads to prioritise backlogs, manage dependencies, and remove delivery impediments.
• Track and report on delivery metrics (e.g. velocity, burn-down charts, flow metrics) to support continuous delivery and improvement.
• Oversee service transition into production, including AI model deployment, and coordinate operational handover to ensure full support and monitoring readiness.
• Support incident and problem resolution in collaboration with DevOps, Integration, QA, Ops, and support teams.
• Work with our Responsible AI Team to promote responsible AI practices, including awareness of model performance, bias, explainability, and compliance considerations.
• Foster a culture of collaboration, accountability, innovation, and continuous learning across delivery teams.

Digital Engineer, Service Delivery, AI

Product Manager

• Align with the Product Owner for the squad or segment on how the proposition and desired customer experience fit into the overall strategy for the segment/squad;
• Act as accountable for shaping objectives and delivering the business value of mobility products & services in all digital VBU customer product platforms, closely working with mobility partner ecosystem on to be enabler for new services and technical capabilities, focusing on process development within squad to serve the best customer experience & increase loyalty, and create efficiency for B2B customers.
• Act as a strong voice to shape the desired customer journeys including a digital first mind-set;
• Collaborate with other teams to gain customer/market insight for new products and product enhancements/redesign and to plan the commercial delivery of the products;
• Track performance (financial, technical, CX ) of products reports to ensure the corrective actions and developments are undertaken to achieve the planned objectives and to remain competitive against the competition;
• Collaborate with other teams to gain customer/market insight for new products and product enhancements/redesign and to plan the commercial delivery of the products
• Cooperate with IT and Customer Operations teams to provide input to ensure successful operations and customer care for the products developed;
• Analyze competitors’ products and communicate competitive threats and opportunities to leadership and prepares product competition analysis;
• Continously follows up technological trends, competitors’ products and communicates competitive threats and opportunities to leadership;

Product Lead – Mobility

• Align with the Product Owner for the squad or segment on how the proposition and desired customer experience fit into the overall strategy for the segment/squad;
• Act as accountable for shaping objectives and delivering the business value of mobility products & services in all digital VBU customer product platforms, closely working with mobility partner ecosystem on to be enabler for new services and technical capabilities, focusing on process development within squad to serve the best customer experience & increase loyalty, and create efficiency for B2B customers.
• Act as a strong voice to shape the desired customer journeys including a digital first mind-set;
• Collaborate with other teams to gain customer/market insight for new products and product enhancements/redesign and to plan the commercial delivery of the products;
• Track performance (financial, technical, CX) of products reports to ensure the corrective actions and developments are undertaken to achieve the planned objectives and to remain competitive against the competition;
• Collaborate with other teams to gain customer/market insight for new products and product enhancements/redesign and to plan the commercial delivery of the products
• Cooperate with IT and Customer Operations teams to provide input to ensure successful operations and customer care for the products developed;
• Analyze competitors’ products and communicate competitive threats and opportunities to leadership and prepares product competition analysis;
• Continously follows up technological trends, competitors’ products and communicates competitive threats and opportunities to leadership;

Technical Product Lead – Fixed Connectivity, Unified Communications

Analyst

• Build an environment for analysing fraud cases
• Manage, improve and develop overall performance of analysts
• Propose, implement and manage FMS policies and procedures
• Manage fraud operational projects in the division
• Regular interactions with stakeholders
• Finalise month-end reports
• Process compliance

Forensic Analyst

Accounting Manager

• Ensure fair and accurate representation of the balance sheet and P&L in line with Group Accounting guidelines.
• Oversee statutory and fiscal compliance in adherence with all local regulatory requirements.
• Act as the single point of contact for internal and external auditors, and collaborate with fiscal authorities.
• Deliver tax-related initiatives including VAT reimbursement, transfer pricing, tax exemptions, and state aid projects.
• Advocate for full adherence to fiscal rules and recommend enhancements to policies and processes to ensure proper documentation and audit readiness.
• Lead and develop the Accounting & Tax team, ensuring capability building, skills alignment, and individual development plans.

Accounting Tax & Statutory Lead – Maternity Cover

• Oversee PTP operations ensuring timely and accurate invoice bookings in line with SLA.
• Manage GRIR reporting and ensure actions are taken as per policy.
• Lead the Travel & Expense (T&E) process and resolve queries from local markets.
• Ensure timely completion of team activities and month-end procedures including balance sheet analysis.
• Deliver KPI reporting and implement corrective actions to meet performance targets.
• Provide first-time-right resolutions to queries from FinOps, business units, and vendors.
• Identify and mitigate risks in upstream/downstream processes.
• Drive continuous improvement by identifying control weaknesses and inefficiencies.
• Analyse open items and provide insights through Power BI dashboards.
• Collaborate across functions to support system changes and process effectiveness.