Vodafone

Human Resources

• Manage system-related activities covering the full employee lifecycle, including onboarding, system changes, offboarding and payroll reporting.
• Support the daily operations of HR systems while ensuring accuracy and data integrity across all modules.
• Prepare weekly, monthly and annual HR reports and analytics using multiple data sources.
• Respond to regular and ad hoc reporting requests from stakeholders.
• Handle employee offboarding processes and unpaid leave cases.
• Maintain accurate and up-to-date employment records for hires, transfers, promotions and terminations.
• Lead and participate in UAT cycles for new system releases, ensuring smooth implementation of new fields and group requirements.
• Ensure documentation for HR systems, reporting processes and standard procedures is maintained and updated.
• Manage employee queries and requests related to HR systems.
• Support HR projects and initiatives related to system enhancements or new process rollouts.
• Review and improve existing HR processes and communicate updates to relevant stakeholders.
• Provide monthly updates to payroll including data on sick leave, unpaid leave and leavers.
• Deliver service within agreed Service Level Agreements for supported customer groups.

HR Specialist – Portuguese Speaker

Security Engineer

• Resolve network security incidents within critical SLAs through effective troubleshooting and root-cause identification.
• Perform configuration and housekeeping activities including Layer 2/3 analysis, device upgrades, replacements, and performance optimisation.
• Plan and implement internal and customer changes aligned with ITIL processes.
• Raise and manage hardware vendor tickets, coordinating replacements and returns as per SLA while following escalation pathways where required.
• Document technical procedures and share knowledge by coaching and mentoring team members.
• Review and approve change requests ensuring adherence to security and operational guidelines.
• Drive self-development by working towards industry-recognised certifications across supported technologies and expanding skills in emerging network security tools.

Network Security Engineer – Fortigate Firewalls

Frontend Engineer

• Lead a frontend development squad to deliver high-quality features and meet business requirements.
• Architect and implement scalable, high-performance web applications using React.js and Next.js.
• Review and maintain clean, efficient, and well-documented code.
• Collaborate with cross-functional teams to ensure seamless integration and delivery.
• Identify and address technical challenges proactively, including managing technical debt.
• Mentor and support team members, providing regular feedback and development plans.
• Drive recruitment and onboarding of new team members within the technology guild.
• Define and enforce technical guidelines and best practices across the team.
• Facilitate feedback sessions with senior stakeholders to align on goals and progress.

Senior Software Developer – Technical Lead, React, Next.js

DevOps Engineer

• Lead AWS infrastructure projects
• Collaborate with IT teams
• Ensure system reliability and performance

Deputy Manager – AWS DevOps Engineer

Backend Engineer

• Design, develop, and maintain scalable, secure, high‑performance backend systems using PHP and Symfony.
• Translate business and functional requirements into clean, maintainable, and well‑structured technical solutions.
• Apply SOLID principles, OOP, MVC, and Symfony best practices across all development activities.
• Own complex features end to end, from design and implementation to deployment and post‑release support.
• Ensure solutions follow clean architecture principles and support long‑term maintainability.
• Contribute to continuous improvement in code quality, system performance, and engineering processes

Senior Software Developer – PHP

Procurement

• Manage end‑to‑end procurement processes from request initiation to completion, ensuring accuracy and timely processing.
• Create and validate NSS Purchase Orders in SAP/EVO, ensuring alignment with Delegation of Authority (DoA) requirements.
• Record and confirm Goods Receipt Notes (GRN), including processing reversals and handling site returns when required.
• Prepare and validate shopping carts in EVO SRM, ensuring compliance with budgetary guidelines and material codes.
• Maintain data accuracy, monitor approval flows, and address discrepancies proactively.
• Collaborate with suppliers, internal teams, leadership, and finance stakeholders to enable seamless operations.
• Prepare dashboards and operational reports to support performance tracking and decision-making.

Deputy Manager – Procurement Operations Specialist

Software Engineer

• Responsible for analysing, designing, developing, implementing, and testing Network and IT business requirements, processes, and workflows.
• Operate and support systems, implement proactive alarms and automations to enhance operational excellence and customer experience.

Senior Workflow Systems Developer

Architect

• Act as Product Owner for a range of business solutions, ensuring clarity of product vision and delivery outcomes.
• Gather, analyse, and document detailed business requirements from diverse stakeholders.
• Track requirements throughout the project lifecycle, ensuring timely and accurate closure.
• Create structured, actionable user stories that support development planning and delivery.
• Estimate effort and resources required for solution development and implementation.
• Manage stakeholder expectations with transparent and effective communication.
• Use tools such as JIRA and Azure DevOps (ADO) to support requirement tracking and project management.
• Develop and review UI prototypes using Figma in collaboration with design and engineering teams.
• Prepare documentation, reports, and updates using Microsoft Excel, Teams, SharePoint, and related productivity applications.
• Work effectively within a hybrid environment with minimum two days per week in the Pune office.

Business Architect

Project Manager

• Collect and analyse data on project costs, returns, and performance to support decisions on continuation or prioritisation.
• Maintain and update project management tools, methods, and a shared knowledge base to ensure standardisation across the organisation.
• Act as an escalation point for transition managers, supporting them with governance, processes, and issue resolution.
• Ensure accuracy and completeness of project set-up and deliverables in the Clarity tool and other PMO systems.
• Consolidate governance inputs, record decisions, maintain action logs, and support project assurance processes.
• Develop and produce roadmap reports with the Head of PMO; present insights to senior stakeholders.
• Provide expert advice on templates, tools, KPIs and SLAs related to PMO operations, ensuring consistent reporting and compliance.
• Hold regular reviews with stakeholders and provide ongoing status reporting to drive informed decision‑making.

Project Management Office Specialist

Pricing Analyst

• Develop pricing propositions that address customer requirements while aligning with internal commercial priorities.
• Lead pricing activities throughout the bid lifecycle—from qualification to contract signature.
• Analyse customer needs, market dynamics, product lifecycles and competitor strategies to create winning proposals.
• Collaborate with global and regional teams to ensure pricing consistency, profitability, and adherence to best practices in pricing and P&L modelling.
• Assess bespoke technical solutions and evaluate commercial implications compared with standard offerings.
• Engage stakeholders, manage expectations, and support commercial negotiations with customers.
• Create pricing structures, tariffs and pricebooks across regions and markets.
• Contribute to process improvement initiatives and support business transformation activities.
• Build strong stakeholder relationships and occasionally step in for commercial decision‑makers.
• Prepare high‑quality pricing documentation, analyses, templates, and presentation materials.

Pricing Specialist – Deputy General Manager

Customer Success Manager

• Provide L2 support for Amdocs OMS, CRM, Billing, Rating, and associated BSS applications, ensuring stability, timely issue resolution, and SLA compliance.
• Lead initiatives to reduce incidents, service requests, and operational challenges through proactive analysis and continuous improvement.
• Support cross‑functional teams including Mediation, CRM, Provisioning, DWH, and Customer Operations, addressing escalations and ensuring efficient bill cycles.
• Identify automation opportunities, enhance operational KPIs, and participate in IT transformation programmes.
• Perform configuration changes, system health checks, batch processing, bug identification, triaging, and deployment support.
• Contribute to WAR ROOM investigations, capacity planning, monitoring enhancement, and stakeholder management.
• Collaborate with international teams in a 24x7 operations environment, ensuring compliance with ITIL/ITSM processes.

Assistant Manager – Amdocs Order Management Specialist, CRM, SQL, Unix, L2 Support

Manager

• Lead the full project lifecycle from the G0 gate to G5/6 gate, ensuring timely approvals and quality deliverables.
• Manage connectivity delivery demands from major customers, including Group Data Centres and OpCos within NSU scope.
• Coordinate with cross-functional stakeholders to capture requirements, identify dependencies, and drive issue resolution.
• Act as the primary interface for customers at the project level, ensuring clear communication and alignment.
• Collaborate with VCI, DC service design, office networks, and global engineering teams for early design and consultations.
• Engage regional demand teams to support delivery across OpCo networks.
• Maintain strict oversight on schedules, risks, scope, and budgets to fulfil customer requirements.
• Support Principal Service Delivery Manager in escalation handling.
• Own process improvements with a focus on automation, KPI enhancement, and service evolution.
• Participate in agile projects and facilitate transition of new workstreams to offshore teams.
• Create work breakdown structures or sprints, estimate effort with teams, and build delivery schedules.
• Lead multiple projects and programmes, ensuring detailed design, build, test, and implementation excellence.
• Manage project budgets and prioritisation across NSU departments for customer-driven initiatives.

Technical Release Manager

Cloud Engineer

• Join as an Assistant Manager for Azure Cloud Engineering
• Engage in connecting people and communities globally
• Work towards building a more connected and sustainable future

Assistant Manager – Azure Cloud Engineer

• Build, train, and evaluate ML models (classification, regression, NLP)
• Work on data cleaning, preprocessing, feature engineering, and experiment tracking
• Support testing, deployment, and documentation of AI/ML solutions in cloud environments (OCI/AWS/Azure/GCP)
• Collaborate with cross‑functional teams in VCI on front‑end development, architecture, security, and cloud services
• Contribute to building reproducible ML workflows, versioning, and CI/CD pipelines

Deputy Manager – AI/ML Developer

• Manage Red Hat OpenShift deployment projects
• Collaborate with cross-functional teams
• Optimize technology solutions for data centers
• Ensure project deliverables are met on time