Vodafone

Financial Planning and Analysis

• Act as a trusted advisor and execution partner to the FD
• Translate FD priorities into actionable plans with clear milestones, ownership and outcomes
• Provide independent challenge, synthesis and insight on complex strategic and operational matters
• Own and manage the FD’s strategic and operational initiatives
• Ensure alignment of FD’s initiatives with CEO: Vodacom SA, Vodacom Group CFO and Vodafone Finance priorities
• Track progress, risks, interdependencies and benefits realisation
• Support enterprise-level financial and operational performance reviews
• Identify emerging risks, performance gaps and opportunities requiring FD’s intervention
• Ensure consistent performance narratives across Finance, the CEO’s Office, Group, and Vodafone interfaces
• Lead preparation and coordination of FD’s inputs for governance forums
• Ensure decisions, actions and commitments are documented, tracked and delivered
• Support the FD in maintaining strong financial governance, risk management and compliance standards
• Lead or support high-priority initiatives on behalf of the FD
• Monitor progress on allocated projects deliverables

Business Manager – Finance

Operations

• As a Specialist Operations Run – Billing & AR (m/f/d), you independently and responsibly handle complex incidents within SLAs.
• You independently track Service Level Agreements and service KPIs for the services you are responsible for, monitor compliance, and proactively respond to potential breaches of target values and quality degradations, involving the necessary 2nd‑level teams and business units.
• You are responsible for independently identifying, coordinating, and implementing proactive optimization measures together with engineering teams to prevent incidents that could negatively impact customers.
• You support and assist with rollouts of new systems, services, and software.
• You support the implementation of lifecycle projects for the applications for which you are responsible.
• You independently create technical instructions for 1st level support.

Specialist Application Operations Run – Billing & AR

• You ensure the 24/7 availability and performance of all platforms and applications you are responsible for—serving end customers, customer support and other business units—by analyzing and optimizing the systems under your care and by establishing efficient monitoring.
• You independently coordinate and drive the targeted handling and resolution of highly complex incidents by collaborating with development teams and managing external suppliers and service providers.
• You support the improvement of software quality through continuous analysis of recurring errors (incident/problem management) and by conducting regular review meetings with development partners as well as test and delivery teams.
• You contribute to project work during feasibility, implementation and stabilization phases after Go-Live.
• You ensure compliance with required security policies for the applications, systems and platforms you are responsible for by analyzing access and permissions, implementing corrective measures and supporting SOX and security audits.
• You automate workflows by analyzing and optimizing procedures and methods, and by continuously adapting reporting, monitoring and alerting.
• You monitor system utilization (capacity management) using the tools deployed in IO and initiate corrective actions.
• You provide functional oversight of external and internal service providers and vendors for the IT systems and supported business processes.

Expert Application Operations Run – Billing & AR

Network Engineer

• Monitor and prioritise fault tickets received from the first-line team, ensuring consistent progress and timely closure.
• Perform second-level diagnostics across Transmission technologies, ensuring each issue progresses towards effective resolution.
• Liaise with customers, internal teams, third-party providers, and external agencies to support testing and troubleshooting.
• Manage reactive incidents and escalate to the third-line team when required.
• Ensure adherence to SLAs, quality procedures, and operational processes.
• Act as the primary contact for the shift team, managing volumes, assigning incidents, and offering clear plans of action.
• Serve as a subject matter expert for tools and technologies, supporting complex tasks within the team.
• Conduct training initiatives to close knowledge gaps and strengthen operational capability.
• Work within a 24/7 rotational shift environment to provide continuous support.

Senior Network Specialist – Transmission Operations

Manager

• Monitor and manage performance of international carrier partners to ensure high‑quality service delivery.
• Analyse obligations in Master Supplier Agreements and assess compliance with service performance standards.
• Detect and investigate breaches in service‑level agreements and address non‑conformities in operational processes.
• Validate operational KPIs by reconciling supplier reports with internal performance data.
• Identify and drive improvement opportunities across internal and external supply chains to enhance customer experience.
• Maintain effective business‑critical escalation processes and ensure clear communication with internal teams.
• Develop strong working relationships with supplier counterparts and internal functional teams.
• Produce supplier performance reports and outline corrective action plans.
• Act as a subject‑matter expert for designated suppliers and markets.
• Manage progress of service credit claims and ensure alignment with contractual obligations.

Carrier Partner Performance Manager – VOIS

Designer

• Act as the technical design lead within OSS Support & Readiness, assessing requirements and designs to ensure alignment with Vodafone strategy, customer needs, and automation objectives.
• Partner with colleagues across OSS, Engineering, Security, and external vendors to develop and deliver enhancements ranging from minor updates to large-scale development initiatives.
• Build strong working relationships with system users and security stakeholders, incorporating their needs and supporting network asset documentation processes.
• Deliver security requirements for Network Asset Inventory, including designing and enhancing interfaces with security systems.
• Ensure solutions follow telecom industry standards such as 3GPP and TM Forum.

OSS Solution Designer

Technical Project Manager

• Lead the full lifecycle of large-scale and complex programmes, from feasibility and design through to testing, acceptance, and transition to operations.
• Establish programme and project governance in close collaboration with Market Delivery Managers and Network Strategy & Engineering stakeholders.
• Define and maintain structured project plans ensuring alignment within broader programme frameworks.
• Manage risks and issues proactively while supporting mitigation through coordinated stakeholder engagement.
• Handle prioritisation and escalations related to resources, budgets, and delivery constraints.
• Ensure clear, customer‑focused communication with all partners and project teams.
• Maintain timely and accurate reporting in the NSE project management tool, ensuring full alignment, documentation quality, and governance integration.
• Advocate for and contribute to the continuous development of PM Managed Services offered to VOIS customers.
• Support knowledge sharing, team engagement initiatives, and integration of new team members.
• Step in to assist peers by taking over programmes or projects when required to help meet team delivery KPIs.

Senior Technical Delivery Manager

• Lead and manage multiple IoT projects from inception to completion, ensuring they are delivered on time, within scope, and budget;
• Accountable for the programme level plans and roadmaps across the portfolio scope;
• Interlock with all delivery teams, functions, other portfolios and stakeholders to ensure plans are agreed and interlocked;
• Management of demand and capacity to ensure the programme has the available resource to deliver objectives;
• Proactive management of the portfolio level plans through governance and dependency tracking;
• Managing sourcing strategy and the sourcing processes, working with Supply Chain Management;
• Ensuring outcomes from suppliers are matched to the programme delivery plans;
• Tracking performance (time, cost, quality) of supplier deliverables and taking proactive actions where performance is not on track;
• Ownership of programme budget and spend;
• Defining and operating the financial tracking processes;
• Budget submission and governance within Vodafone finance governance bodies;
• Tracking of value KPIs and ROI for the portfolio;
• Managing governance forums at programme and executive steerco level to communicate progress and make key decisions across stakeholder groups including the IoT C-suite;
• Establishing and managing forums to control scope and business case changes;
• Communicating the purpose, outcomes, plan and progress to the entire organisation with tailored communications for different groups.

Senior Transformation Manager

• Vei construi și coordona o echipă performantă, acționând ca model de comportament și inspirând valorile Vodafone.
• Vei susține și implementa strategia comercială națională și locală pentru atingerea obiectivelor de vânzări și pentru a oferi clienților o experiență memorabilă.
• Vei fi responsabil(ă) de profitabilitatea magazinului, de centralizarea și raportarea rezultatelor echipei către managerul direct.
• Vei asigura resursele necesare, vei eficientiza procesele de lucru și vei coordona fluxurile operaționale din magazin.
• Vei organiza programul de lucru al echipei și vei adapta resursele în funcție de nevoile magazinului.
• Vei interacționa direct cu clienții, vei prelua solicitările acestora și vei urmări ca fiecare client să primească un răspuns final.
• Vei participa la recrutarea, integrarea și dezvoltarea membrilor echipei, oferind coaching, feedback și recunoaștere.
• Vei gestiona stocurile, fluxurile financiare și vei respecta toate procedurile interne și reglementările legale.
• Vei promova serviciile și produsele Vodafone în magazin și la evenimente speciale.

Manager, Retail

Compliance

• To support the Managing Executive of Risk, Regulatory and Compliance with the implementation and management of key compliance initiatives by enhancing and maintaining the existing controls within the financial services division as it specifically relates to insurance, payments, lending and / or banking related products and services
• Provide general day to day support in terms of managing stakeholders and the needs of their respective business units
• Interfacing, monitoring and advising on pending, anticipated and new legislation and bills that impact on the businesses
• Assisting in the preparation of business risk and / or privacy impact assessments
• Assisting the broader Risk, Regulatory and Compliance team in ensuring compliance with the current regulatory environment, internal policies and relevant contractual agreements in accordance with an internal compliance plan
• Sourcing and providing reference materials and doing relevant legal research and providing legal opinions and advice regarding interpretation of laws vis-a-vis the Company’s operations, from time to time
• Assist in the development of Terms and Conditions for New Products as may be launched from time to time
• Preparing, vetting and / or facilitating the execution of legal documents / agreements in conjunction with the Vodacom Group Legal division
• Create a mechanism to ensure timely renegotiation and renewal of key contracts prior to expiry as well as engaging with the outsourced service providers to provide oversight and assess levels of risk and compliance
• Assist the business in coordinating any engagements with industry regulators
• Analyse and facilitate responses to complaints (internal and external)
• Engage with internal (Project Support) and business stakeholders
• Assist in the implementation of the compliance training and awareness program
• Assist management in creating a compliance culture and in embedding compliance principles, values and sound business practices into existing training mediums
• Assist management to create new mediums of communication to enhance compliance awareness and knowledge within the Company
• Assists with the analysis and documentation of regulatory compliance requirements especially as it relates to opportunities that may be relevant to the division
• Assessing the risk of changes to Regulatory Environment
• Identify and track changes to existing and new laws
• Impact analysis across business processes and systems

Senior Specialist – Regulatory

Engineer

• Administer and optimise provisioning and monitoring platforms, including critical OSS applications.
• Lead deep-dive troubleshooting, perform root cause analysis, and implement lasting corrective actions.
• Develop and maintain automated monitoring and incident detection solutions to support proactive operations.
• Support configuration management activities and contribute to technical project implementation.
• Mentor junior team members, providing technical guidance and knowledge sharing.
• Collaborate with 3rd party vendors to resolve complex or escalated technical issues.
• Work closely with NOC engineers and other Service Delivery teams to ensure effective coordination.
• Apply Incident, Problem, and Change Management processes (INM, PRM, SRM) in line with operational standards.
• Utilise ticket management systems and automated routing tools effectively.
• Maintain accurate and compliant operational documentation, including KEDB, inventories, operational guides, and workarounds.
• Ensure strong communication flow, effective escalation, and adherence to SLAs through proactive monitoring and reporting.

Engineer, 2nd Line – OSS

Full-stack Engineer

• Engage with product managers, users and stakeholders to gather and refine business and technical requirements.
• Design client‑side and server‑side architectures, integrating them into overall solution designs.
• Develop front‑end interfaces and back‑end services for scalable applications.
• Build reusable, maintainable, and high‑quality code for future use.
• Conduct testing, debugging and code correction to ensure high‑quality outputs.
• Create functional, sustainable and cleanly coded applications and services.
• Work collaboratively with development teams, engineers and project leads.
• Participate in meetings and workshops to share progress and insights.
• Identify improvements and propose enhancements to existing systems.
• Stay current with emerging technologies and modern development tools.

Senior Full Stack Developer – VOIS

Architect

• Understanding Business Problems, analysing and documenting them and translating/transforming them into technology solutions
• Lead architecture design discussions, reviews and recommendations to fulfil customer requirements and needs
• Design integrated ELV solutions including but not limited to: CCTV, Access Control, Public Address, BMS, Fire Alarm, IPTV, Structured Cabling, Intercom, etc.
• Create BOQs, system architecture diagrams, and solution documents.
• Develop cost-effective, scalable, and compliant technical proposals.
• Conduct detailed technical assessments of customer environments to identify gaps and opportunities.
• Collaborate with engineering, project delivery, and procurement teams.
• Support smooth handover to implementation teams with proper documentation.
• Provide clarification on the design throughout the execution phase.
• Collaborate with sales teams to understand client requirements, provide technical guidance, and contribute to proposal development.

Senior ELV Solutions Architect

Content Writer

• Develop clear, concise, and comprehensive user documentation for a range of software applications.
• Gather information from business requirements, design documents, product demos, and interviews with subject matter experts.
• Create audience‑appropriate, role‑based documentation.
• Develop content using standard authoring tools, templates, and single‑sourcing methodologies.
• Edit UI text, including prompts, labels, and error messages, ensuring consistency and clarity.
• Manage content review cycles and collaborate with internal stakeholders to refine documentation.
• Deliver high‑quality documentation within agreed timelines.
• Analyse existing and new content for opportunities to streamline, reuse, or optimise through single‑sourcing.

Junior Technical Publications Writer

Marketing

• Define and execute the product vision, strategy, and roadmap for financial services base products in alignment with business objectives and customer needs.
• Drive product innovation through Identifying market gaps, emerging trends, and new customer segments.
• Lead on analysing performance data to inform decision-making, optimize product features, and enhance competitive positioning in the dynamic financial services landscape.
• Communicate with leadership and stakeholders to set & execute product strategies that address market opportunities and regulatory.