Vodafone

Engineer, 2nd Line – OSS

Vodafone

full-time

Posted on:

Location Type: Office

Location: Romania

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Tech Stack

AzureDockerKubernetesLinuxOraclePythonVMware

About the role

  • Administer and optimise provisioning and monitoring platforms, including critical OSS applications.
  • Lead deep-dive troubleshooting, perform root cause analysis, and implement lasting corrective actions.
  • Develop and maintain automated monitoring and incident detection solutions to support proactive operations.
  • Support configuration management activities and contribute to technical project implementation.
  • Mentor junior team members, providing technical guidance and knowledge sharing.
  • Collaborate with 3rd party vendors to resolve complex or escalated technical issues.
  • Work closely with NOC engineers and other Service Delivery teams to ensure effective coordination.
  • Apply Incident, Problem, and Change Management processes (INM, PRM, SRM) in line with operational standards.
  • Utilise ticket management systems and automated routing tools effectively.
  • Maintain accurate and compliant operational documentation, including KEDB, inventories, operational guides, and workarounds.
  • Ensure strong communication flow, effective escalation, and adherence to SLAs through proactive monitoring and reporting.

Requirements

  • Experienced in developing and maintaining technical documentation and operational procedures.
  • Skilled in Linux OS administration, application and database support, and telecom-related protocols.
  • Proficient in one or more scripting/programming languages such as Python or Bash.
  • Hands-on exposure to containerisation technologies such as Docker or Kubernetes.
  • Strong understanding of virtualisation platforms including VMware vSphere/ESX or Microsoft Azure.
  • Advanced knowledge of Oracle database administration and troubleshooting.
  • Familiar with automation and digitalisation techniques in network operations.
  • Fluent in English with strong communication and collaboration abilities.
  • Aligned with ITIL practices, including role/access management, security controls, change and release processes, and documentation maintenance.
  • Holds a university degree in Electronics, Telecommunications, IT, or Computer Science.
  • Has a minimum of 3 years’ experience in server/application operations and maintenance, and 3+ years in Linux and database operations.
Benefits
  • Hybrid way of working: 2 days per week/ 8 per month
  • Medical and dental services
  • Life and hospitalization insurance
  • Dedicated employee phone subscription
  • Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget.
  • Special discounts for gyms and retailers
  • Annual Company Bonus
  • Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
  • You get to work with tried and trusted web-technology
  • We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off.
  • Special Paternal Program - 4 months of paid paternity leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Linux OS administrationPythonBashDockerKubernetesVMware vSphereMicrosoft AzureOracle database administrationautomation techniquesdigitalisation techniques
Soft Skills
communicationcollaborationmentoringtroubleshootingroot cause analysistechnical guidanceknowledge sharingeffective coordinationproactive monitoringreporting