Vodafone

Engineer

• Perform installation and maintenance activities in support of the fixed and mobile networks as well as Vodafone business solutions
• Install, commission and maintain the Vodafone network, products and services to agreed Vodafone standards and service levels without compromising safe working practices
• Regular climbing of Vodafone’s extensive fixed and mobile infrastructure up to 40 meters as well as rooftop-based working is essential
• Undertake regular health assessments to ensure that all aspects of the role is carried out safely
• Adhere to quality and H&S standards as well as achieving agreed performance targets
• Participate in a 24/7 callout rota as and when required
• Communicate with internal and external customers in a professional and timely manner
• Identify opportunities for continuous improvement and challenge existing processes and procedures in order to deliver operational excellence for our customers

Climbing Engineer

• To design, plan, and implement Core and VAS solutions that ensure network capacity, reliability, scalability, and readiness to support business growth, service innovation, and operational excellence
• Lead the end-to-end planning, design, deployment, stabilization, and handover of Core & VAS projects
• Develop scalable, resilient, and cost-effective technical solutions aligned with business and network strategies
• Perform capacity planning and technology evolution to ensure network readiness for current and future demand
• Coordinate the technical implementation of projects, including vendor management, testing, acceptance, and engineering governance
• Produce and maintain engineering documentation and ensure effective knowledge transfer and successful handover to Operations.

Core & VAS Planning Engineer

System Administrator

• Configure, deploy, and maintain IT systems while leveraging automation and best practices to improve efficiency and support evolving technologies.
• Ensure high availability and optimal performance of datacentre infrastructure through continuous monitoring and regular maintenance.
• Safeguard systems by enforcing security standards, applying updates and patches, and addressing vulnerabilities identified through audits and testing.
• Manage backups and implement disaster recovery strategies to ensure system resilience and rapid restoration of services.
• Provide technical support, collaborate with stakeholders and vendors, and conduct root cause analysis to resolve critical system issues.

System Administrator – IT Datacentre Operations

• You will play an integral part of the Vodafone Field Engineering team, performing installation and maintenance activities in support of the fixed and mobile networks as well as Vodafone business solutions.
• Regular climbing of Vodafone’s extensive fixed and mobile infrastructure as well as rooftop-based working is essential.
• The role holder will be expected to undertake regular health assessments to ensure that all aspects of the role are carried out safely.
• Adherence to quality and H&S standards as well as achieving agreed performance targets is essential to this role.
• The role holder must have a flexible approach to working hours and be willing to travel if required to meet the demands of the business.
• The candidate will be expected to participate in a 24/7 callout rota and/or shift pattern as and when required in alignment with the requirements of the Operating Unit you are assigned to.
• The Field Engineering role is a physical one, with the need for manual lifting, climbing stairs, walking and being on your feet for large parts of the day, working in both inside and outside environments.

Operations

• Provide the support to Intelligent Network & VAS platforms on both functionality and application level, in accordance with company policies & procedures, contractual obligations, legislation and other client requirements.
• Ensure the use of best practices and continuous improvement in all areas of service/delivery at a minimum cost contributing to company profitability.
• With focus on a specific area of competence managing all the relevant relationships with the local stakeholders and the cluster countries, in particular local teams for assuring normal network functionality, special projects or the handling of emergency situations.
• Be accountable for all activities within OCS/IN, Messaging and VAS domain involved in operation and maintaining the normal functionality of the system and services.
• Assist and take responsibility for the day to day activities that arise from within the support group and from MTX’s and Technology department.
• Generate and handle trouble reports with the equipment supplier.
• Investigate and provide quick resolutions to complains raised by customers related to the IN and Messaging platforms.
• Investigate and solve accordingly to the predefined KPI complains raised by the customers.
• Investigate the problems escalated from other organisational units, find out solutions to eliminate the faults and necessary escalate them to the supplier.
• Provide support out of working hours.
• Assist in Network Crisis Handling, take necessary actions and escalating appropriately.
• Monitor the network operating performance systems/indicators in order to detect possible problems on the network, and implement improvements in processes or corrective measures.
• Perform and monitor the implementation of software upgrades.
• Assist in the monitoring of the Systems and ensure their effective operation.
• Ensure and control the execution of daily check and routine administration activities.
• Control and administer where necessary documentation and central library.
• Ensure the fulfilment of company standards for security and fraud issues.
• To review and develop working practices in order to produce the most cost effective method.
• Assist in Design and Development of s/w tools to improve systems monitoring.
• Train the new engineer of the team to acquire and improve the basic techniques for the management of the platforms.
• Be actively engaged in company’s planning processes including INTP, LRP & BCP and ensure the fulfilment of planned activities along the fiscal year.

Services Operations Engineer

General

• Participar en la ejecución, montaje y puesta en servicio de infraestructuras de red, garantizando la calidad técnica, la seguridad en obra y el cumplimiento de los estándares establecidos.
• Realizar canalizaciones (cajas, empalmes, registros) y tender cables por redes aéreas (postes, mástiles) y subterráneas (cunetas, zanja).
• Instalar cableado de red (categoría 5e/6, fibra óptica) y cableado estructurado en edificios (paneles, pigtails), siguiendo normas EN y estándares (ISO/IEC 11801, EN 50173).
• Conectar y terminar cables en equipos de red (switches, routers), paneles de parcheo, distribuidores ópticos (ODF) y cajas de empalme.
• Montar elementos de infraestructura (armarios de red, soportes, paneles, protectores) conforme a planos y manuales.
• Realizar pruebas de red con equipos de medición (OTDR para fibra, certificador para cable de cobre) y ajustar cualquier anomalía.
• Preparar la entrada en servicio de la red, elaborar informes de trabajo (planos “as-built”, actas de pruebas, hojas de ruta) y registrar las incidencias y modificaciones ocurridas.
• Cumplir las normas de prevención de riesgos (PRL). Usar siempre equipo de protección individual (casco, arnés anticaídas, guantes dieléctricos, EPIs) y aplicar las instrucciones de trabajo según el plan de seguridad.

Técnico de Instalación y Mantenimiento de Campo

Solutions Engineer

• Implement passive probing solutions for control and user plane monitoring across 2G, 4G, 5G, IMS, VoLTE, and VoWiFi
• Perform platform capacity planning, provide recommendations, define budgets, and establish timelines
• Manage lifecycle activities of hardware and software platforms, including impact assessments and phase-out planning
• Design solutions for new service monitoring requirements, platform upgrades, and infrastructure migrations
• Drive project execution, including planning, stakeholder communication, vendor coordination, and risk mitigation
• Maintain and update technical documentation such as HLD, LLD, IP designs, SOPs, and infrastructure records
• Contribute to RFQ responses, assessments, and proof-of-concept (PoC) activities for passive probing tools

OSS Passive Probing Solution Engineer

• Ensure high availability and reliability of OSS applications within scope.
• Take end-to-end ownership of incident resolution, including fault identification, troubleshooting, and closure within agreed targets.
• Collaborate with vendors and internal teams for debugging, issue resolution, and performance improvements.
• Coordinate planned and unplanned changes, including system upgrades, deployments, and integrations.
• Support application lifecycle management, including upgrades, bug fixes, and capacity planning.
• Drive continuous improvement by identifying opportunities for automation and process optimisation.
• Manage user access, dashboards, KPIs, monitoring, and alerting systems across platforms.
• Work closely with network teams to improve integrations between systems and monitoring tools.
• Produce operational and value-based performance reports for stakeholders.
• Contribute to knowledge sharing and support capability building within the wider team.

OSS Platform Operations Specialist

Security Engineer

• Become a trusted Security partner for business, IT, and Network teams, fostering cooperation and strengthening relationships with key peers.
• Serve as the Single Point of Contact for relevant security projects and activities.
• Continuous cooperation with involved business, IT & Network departments throughout the duration of the projects.
• Participate in innovative initiatives.
• Coordinates and work closely with different project teams to ensure security controls and procedures are understood and successfully implemented and actively monitored.
• Assesses the effectiveness and efficiency of existing processes and procedures and identifies potential opportunities for process improvements.
• Act as a Subject Matter Expert on projects, conducting and executing security reviews, defining and evaluating project proposals following a Secure-by-Design approach.
• Designs and implements Group Cyber strategy, by liaising with central teams and onboarding Vodafone CZ in standard security solutions.

Cyber Security Specialist

Technical Project Manager

• Manage end-to-end project delivery, with a strong focus on implementation phases aligned to business priorities
• Coordinate project management activities across multiple network domains such as Mobile & Fixed Access, Core, Transmission, OSS, and Cloud Engineering
• Support feasibility studies, design coordination, development, testing, and transition into operations
• Align project scope, timelines, budget, and quality KPIs with customer expectations
• Apply delivery frameworks and quality standards to ensure consistency and compliance
• Define and maintain project plans, ensuring alignment with wider programme milestones
• Identify, track, and mitigate risks and issues to minimise business impact
• Maintain clear, customer-focused communication with stakeholders and project teams
• Ensure accurate and timely project reporting in governance tools
• Support budget tracking, cost control, and delivery reporting activities
• Contribute to service portfolio development and continuous improvement initiatives within the DMaaS community

Technical Delivery Manager – VOIS

Customer Support

• Own the customer relationship by managing and resolving calls, live chats and emails efficiently
• Collaborate with Vodafone Business Care teams to resolve customer account queries
• Provide proactive support to Corporate Account Managers and Service Managers
• Work closely with Vodafone teams and international partners to resolve technical issues
• Deliver World Class Customer Service with a focus on First Contact Resolution

Customer Care Advisor

Marketing

• Definir la propuesta de valor de productos e iniciativas CVM (oferta, promociones, contenido, …), alineándola con la estrategia de compañía y las necesidades de cliente Vodafone.
• Elaborar business cases y evaluar la viabilidad económica de nuevas iniciativas y evoluciones de producto.
• Definir requisitos funcionales, comerciales y operativos necesarios para el desarrollo de las soluciones.
• Gestionar y priorizar el backlog de producto y funcionalidades CVM, garantizando alineamiento con prioridades estratégicas.
• Aportar la visión de CVM, con perspectiva cliente, en la coordinación con tecnología, operaciones, marketing, canales y analítica.
• Definir el Go-To-Market (GTM): brief comercial, comunicaciones y lineamientos para campañas.
• Asegurar el correcto lanzamiento y ejecución en canales de venta.
• Monitorizar el desempeño de producto, identificando oportunidades de mejora continua.
• Seguir el tratamiento y resolución de gaps o incidencias en implantación, liderando soluciones que minimicen impacto en cliente y negocio.
• Analizar mercado y competencia para identificar oportunidades.
• Asegurar la contribución de los productos a las iniciativas de desarrollo de cartera (upselling, cross-selling y fidelización).

Customer Base Specialist

Sales

• Defines and ensures implementation of the Vodacom Business sales go to market approach across all segments and channels to drive sales growth and customer adoption of our technology products.
• Support customer relationships and anticipates client requirements to drive sales, revenue and unmatched customer experience.
• Support the development of specific product and pricing strategies and pricing optimisation
• Provide technical sales support to sales teams and customers for all Vodacom Datacentre Core and Hosting services
• Conduct product demonstrations, proof-of-concepts, and trials to drive sales.
• Develop and deliver technical sales presentations, and support in the relevant proposals, and RFP responses
• Collaborate with Solution Architects, Product managers and sales teams to ensure technical accuracy and alignment to customer needs
• Identify and capture new sales, including up sell and cross sell opportunities, to ensure revenue & margin targets are achieved
• Drive revenue generating sales initiatives and pathways for route-to-market to support the execution of the product strategy nationally.
• Design and drive programmes that enable interconnected offers to enable customers to have a joined up and more effortless experience when consuming Vodacom products.
• Provide insights and recommendations to inform product development, sales strategies, and marketing initiatives
• Assist the Account Managers in assessing cost requirements for the related Datacentre Core Solutions and Hosting product sales
• Own and deliver the product GTM Strategy for the Value Propositions
• Develop, maintain and deliver technical sales collateral and training programs for the broader sales and account teams.
• Gather and analyse customer feedback and market trends to evolve the GTM propositions
• Focus on increasing net sales revenue within each segment practice and channel across the Product catalogue.
• Deliver profitable revenue growth across the product portfolio
• Partner with sales teams to set annual targets according to agreed product business plans to ensure profitability and the delivery of margin.
• Deliver against the annual product business plans; sales cadence and pipeline management
• Strategic management of stakeholders to achieve success in the market.
• Builds collaborative partnerships and alliances for market success
• Assist Sales Executives, Hunters and Account Managers in identifying and scoping of sales leads for related Vodacom products
• Engage with Vodacom Business internal departments (Customer Solutions, Products and Services, Regional Heads, Technical Specialists, Service Fulfilment Team) to confirm that the proposed solution can be supported.
• Provide specialised and technical support to internal and external stakeholders to ensure achievement of functional and organisational objectives
• Develop and maintain key account relationships with channel partners, ensuring that channel partners are aligned to the customer experience expectations and to the sales partner strategy framework.
• Manage the multiple internal & external stakeholders across the landscape

Product Sales Specialist

• Provide leadership and accountability for a team of Technology Optimisation Leads and technical planning resources responsible for delivering complex network & exchange work packages across the network estate
• Own the service management of strategic partners, including SLA, KPI and OLA definition, performance review, and escalation management
• Provide portfolio-level oversight of network activity, ensuring it is aligned to agreed milestones, safety, quality and architectural standards
• Act as the senior technical delivery escalation point for high-risk, high-impact issues
• Establish and maintain governance frameworks, including reporting, RAID management, partner performance reviews, and assurance controls
• Drive continuous improvement in delivery capability, partner performance, and service management disciplines
• Represent the network in senior governance forums, providing clear insight into health, risks, and mitigation actions

Exchange & Network Technical Delivery Manager

Full-stack Engineer

• Collaborate with cross-functional teams to define, design, and deliver new features
• Engage with diverse stakeholders to understand requirements and ensure alignment
• Develop, test, and maintain robust mobile applications using best practices
• Perform unit testing to ensure code reliability, including handling edge cases and usability considerations
• Identify and resolve bugs, enhancing application performance and responsiveness
• Continuously evaluate and implement new technologies to improve development efficiency
• Work with remote data via RESTful APIs and JSON
• Integrate and manage third-party libraries and APIs
• Contribute to software configuration management using tools such as Git and SVN
• Support and adhere to the full software development lifecycle, ensuring quality and consistency

Climbing Engineer

Core & VAS Planning Engineer

System Administrator – IT Datacentre Operations

Climbing Engineer

Services Operations Engineer

Técnico de Instalación y Mantenimiento de Campo

OSS Passive Probing Solution Engineer

OSS Platform Operations Specialist

Cyber Security Specialist

Technical Delivery Manager – VOIS

Customer Care Advisor

Customer Base Specialist

Product Sales Specialist

Exchange & Network Technical Delivery Manager

Fullstack Developer