Salary
💰 $160,000 - $220,000 per year
About the role
- Provide overall leadership and direction for the Account Management function, including direct oversight of AVPs, Senior Associates, and supporting resources
- Ensure the account management team is equipped with the tools, processes, and training needed to execute account planning, manage client intelligence, and coordinate across practices and departments
- Partner with SVP of Sales and Delivery Enablement, Managing Directors, SVPs, and Vizient Enterprise Principals to align client priorities, business development pursuits, and delivery outcomes
- Design and oversee the account management methodology, including account planning, account plan/frames, documentation, and reporting processes
- Drive strategic planning discipline across priority accounts, ensuring consistency, clarity, and alignment with KH account teams
- Oversee preparation and facilitation of account team meetings, ensuring clear agendas, documentation of priorities, and actionable follow-up
- Ensure CRM and reporting tools capture accurate and actionable client intelligence (account plans, relationship maps, pursuit tracking, and risks/opportunities)
- Represent the account management function in collaboration with Consulting, Sales & Delivery Enablement, Enterprise Principals, and Consulting Practice Leaders
- Mentor and develop account management staff, fostering a high-performance and collaborative team
Requirements
- 12+ years of relevant and related experience
- Strong leadership skills with the ability to manage, mentor, and develop diverse teams
- Proven ability to build and sustain trusted client relationships across complex organizations
- Excellent organizational skills and experience implementing structured account management processes
- Proficiency with Microsoft Word, Excel, and PowerPoint
- Familiarity with CRM systems and client intelligence tools, with experience in Microsoft Dynamics preferred
- Exceptional written and verbal communication skills with the ability to present confidently to executive-level audiences
- Strategic mindset with strong analytical and problem-solving skills
- High level of integrity, professional judgment, and collaborative approach
- Bachelor’s degree required
- Applicants must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States (no H1-B, F-1 (OPT), TN, or other non-immigrant sponsorship)