Seeq Corporation

Customer Success Manager

Seeq Corporation

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $105,000 - $135,000 per year

Job Level

Mid-LevelSenior

About the role

  • Be the customer’s advocate: Understand their strategic goals and proactively create success plans to drive measurable outcomes.
  • Deliver value consistently: Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achieve maximum ROI.
  • Drive adoption: Oversee onboarding, promote training opportunities, build customer communities, and keep engagement high.
  • Own renewals & growth: Manage the renewal process, minimize churn, and partner with Sales to identify expansion, cross-sell, and upsell opportunities.
  • Problem-solve with impact: Anticipate challenges, connect customers to the right internal resources, and advocate for new product features when needed.
  • Collaborate cross-functionally: Work closely with Product, Training, Support, and Sales teams to deliver a world-class customer experience.

Requirements

  • 5+ years in a customer-facing role within B2B SaaS, technology, or industrial/manufacturing organizations.
  • Proven ability to engage with senior leaders (Director+) at Fortune 500 companies and build lasting relationships.
  • Experience managing renewals and driving account growth in complex, global organizations.
  • Strong business acumen with a data-driven mindset—you know how to use customer health indicators to pivot strategies when needed.
  • Comfort navigating enterprise IT/OT environments; knowledge of time-series and industrial data analytics is a plus.
  • Skilled at translating corporate objectives into actionable customer strategies and delivering executive-ready presentations.
  • You must be authorized to work in the country in which you reside. Seeq does not sponsor US F1 or H-1B work visas.