Viseven

Program Manager

• Work in collaboration with the Account Director to develop and execute a comprehensive transformation plan, fostering a culture of collaboration, continuous improvement and adaptability.
• Lead external stakeholder engagement strategies that address concerns and ensure ongoing support through established, effective communication channels.
• Provide leadership for successful programme implementation.
• Create and maintain effective project governance.
• Oversee the delivery of the programme in close collaboration with the Delivery Director, ensuring alignment with the broader client’s objectives and expectations.
• Collaborate closely with stakeholders and the internal Learning Solutions team to guide the development and implementation of onboarding programs, training workshops, and supportive resources designed to empower end-users in adopting new processes and systems.
• Ensure all delivery streams are working together effectively, outputs are synchronized where necessary and internal and external dependencies are mapped and managed
• Ensure good project planning, resource allocation, risk management, and status reporting.
• Escalate issues as necessary within the project organization structure
• Establish and monitor key performance indicators (KPIs) to measure the success of the programme implementation and adoption.
• Effectively communicate programme goals, progress, and outcomes to all stakeholders and the governance structure.
• Ensure ‘compliance’ with standards, existing framework and governance for the programme.
• Network with cross-functional teams through the entire project life cycle, ensuring adherence to the Transformation programme management best practices.
• Foster successful adoption through key consideration of change management and lead the evaluation of change adoption rates, using data and stakeholder feedback to identify resistance and deploy targeted interventions for improved engagement.
• Collaborate with senior leadership, V7 workstreams, and key stakeholders to ensure alignment and buy-in for transformation initiatives across the business.

Transformation Program Manager

Account Executive

• Serve as the single point of contact for Client Success Managers, Project Managers, and other stakeholders.
• Develop and execute mid to long-term account strategies that align with Viseven's marketing strategy to drive upsell tactics.
• Maintain existing global accounts while identifying and capitalizing on new opportunities to grow revenue.
• Lead client meetings, gather and analyze high-level requirements, design scalable onboarding processes, drive internal change initiatives, and provide leadership for internal operational activities.

Account Director – Pharma, MarTech

• Serve as the single point of contact for Client Success Managers, Project Managers, and other stakeholders.
• Develop and execute mid to long-term account strategies to drive upsell tactics.
• Maintain existing global accounts while identifying new opportunities to grow revenue.
• Lead client meetings, gather and analyze high-level requirements, and design scalable onboarding processes.
• Drive internal change initiatives and provide leadership for operational activities.
• Ensure Account budget planning and execution on an annual and quarterly basis.
• Sustain existing and develop new opportunities within accounts.

Account Director – Pharma/MarTech

• OUTBOUND
• - Generate interest in Viseven products & services by proactively reaching out to prospects via digital channels and calls
• - Research and analyze market trends, target companies, and buyer persona
• - Build long-term trusting relationships with prospects and potential partners
• - Act as a consultant and identify prospect's needs and suggest appropriate products and services
• - Run meetings with prospects and potential partners to generate interest and define pains and come up with relevant solutions
• - Work with the CRM: collect, monitor, and update information, checking if data is accurate
• - Qualify or disqualify leads and set up meetings for Account Executives to close sales. Handoff leads as per approved flow
• - Maximize your LinkedIn profile and grow your network
• - Report on results to the Deputy and Unit Head.
• INBOUND
• - Process inbound requests during the assigned working hours
• - Process MQLs within 2 hours of initial contact
• - Proactively reach out to marketing qualified contacts to generate interest and create the context for developing new opportunities
• - Follow the Outbound list of activities
• - Reply to customer inbound (incoming) calls.
• PROJECTS CLOSING AND CUSTOMER DEVELOPMENT
• - Develop opportunities with potential and existing clients
• - Generate new opportunities (new revenue streams) in the entrusted Clients​
• - Close deals by preparing & pitching proposals for the UVP to potential and existing Clients​
• - Sign MSA, SOW and initiate Project team allocation for the projects after receiving Pos​
• - Be a consultant for a Client in all related to the business matters​
• - Build trustful relations with the Client

SDR / Account Executive

Graphics Designer

• Розробка графічних матеріалів, банерів та візуального контенту, адаптованого для різних платформ - сайт компанії, блоги, соціальні мережі, а також для PR/брендових та маркетингових цілей.
• Своєчасне та якісне виконання поставлених завдань відповідно до ключових повідомлень та візуальної айдентики бренду.
• Координація та співпраця з внутрішнім дизайнером за потреби.

Graphic Designer, Freelance

Backend Engineer

• Розробка та підтримка серверних застосунків з використанням Python та відповідних фреймворків.
• Написання чистого, ефективного та придатного для подальшого використання код, дотримуючись найкращих галузевих практик.
• Участь у повному життєвому циклі розробки програмного забезпечення — від збору вимог та проєктування до розробки, тестування й розгортання.
• Співпраця з розробниками фронтенду, продакт-менеджерами та іншими зацікавленими сторонами для забезпечення безперебійної інтеграції бекенд-логіки.
• Проєктування, реалізація та адміністрування AWS Lambda функцій для підтримки безсерверної архітектури.
• Інтеграція AI/ML моделей у застосунки та забезпечення їх ефективного функціонування в межах системної архітектури.
• Оптимізація застосунків для максимальної продуктивності, масштабованості та безпеки.
• Виправлення помилок програмного забезпечення та усунення технічних проблем.
• Участь у перевірках коду (code reviews) — надання та отримання конструктивного зворотного зв’язку для підвищення якості коду.
• Підтримка детальної документації процесів розробки, стандартів кодування та найкращих практик.
• Постійне вдосконалення процесів розробки шляхом відстеження останніх тенденцій і технологій у світі Python.

Python Developer, AI/ML

Support Engineer

• Register, classify, and process all incoming issues (via Email, Service Desk, Messenger, or Chat) in line with SLA agreements.
• Investigate, troubleshoot, and resolve customer requests at both L1 and L2 levels; escalate complex cases to Development or external vendors with full context.
• Communicate proactively with Customers regarding progress, resolution status, and any expected delays.
• Support setup, configuration, and updates of CRM instances and Offline Apps, including synchronization troubleshooting and functional checks.
• Conduct periodic and ad-hoc testing of client environments, user roles, and purchased functionality.
• Deliver client trainings on system usage, updates, and new features.
• Create and maintain support documentation, user guides, and training materials; ensure continuous knowledge base updates.
• Collaborate with Delivery, Development, and QA teams to support smooth rollouts of fixes, enhancements, and new releases.

CRM Support Engineer

Analytics Engineer

• Design and implement custom event tracking to capture key user interactions using GA4’s event-based model.
• Configure GA4 properties for event collection and integrate with Google BigQuery; analyze GTM-collected data and troubleshoot tracking issues.
• Architect and maintain robust data layers and deploy/manage tracking tags (GA4, marketing pixels) via Google Tag Manager.
• Write custom JavaScript for advanced triggers and complex tracking scenarios; use GTM workspaces and environments for version control.
• Integrate CMP logic and implement Google Consent Mode; ensure tracking complies with GDPR, CCPA, and related regulations.
• Build and maintain internal Looker Studio dashboards; validate data accuracy and collaborate with stakeholders on insights and KPIs.
• Use GitHub for version control and implement/manage tracking code across frameworks (Laravel, WordPress, React); debug HTML/CSS/JavaScript for tracking-related changes.
• Maintain clear documentation for GTM/GA4 setups, data layers, and workflows; oversee GTM projects from requirements to implementation and QA.
• Collaborate with the US-based customer during working hours 9 AM - 5 PM EST, Mon-Fri.

Analytics Engineer, GA4, GTM, GBQ, JS

Account Manager

• Manage company's key clients and serve as single point of contact for client service managers, project managers, and stakeholders
• Develop and implement medium- and long-term client relationship strategies aligned with Viseven's marketing strategy
• Support existing clients and identify new opportunities to increase revenue
• Conduct client meetings and gather/analyze high-level requirements
• Develop scalable onboarding processes and manage internal change initiatives
• Provide leadership in internal operational activities and report to AD as required
• Build strong client relationships through regular communication and recommend products/services to maximize client satisfaction
• Communicate product and pricing details and inform customers of promotions or delivery complications
• Collaborate with sales team to identify new sales leads and develop sales plans
• Orchestrate interrelated projects within accounts, conduct sales research, and maintain sales department records

Senior Account Manager, MarTech/Pharma

• Role Description: as an Account Manager, you will be responsible for managing the company's key clients and serving as the single point of contact for client service managers, project managers, and other stakeholders. In this role, you will be tasked with developing and implementing medium- and long-term client relationship strategies aligned with Viseven's marketing strategy to drive sales tactics.
• Your primary responsibilities will include supporting existing clients and identifying and leveraging new opportunities to increase revenue. Additionally, you will conduct client meetings, gather and analyze high-level requirements, develop scalable onboarding processes, manage internal change initiatives, and provide leadership in internal operational activities.

Security Operations

• Viseven Group is a leading global B2B MarTech service provider, empowering Pharma and LifeScience companies since 2009.
• Our mission is to drive digital transformation and excellence, offering comprehensive end-to-end software and digital marketing services tailored to the pharmaceutical industry.
• The company's solutions, products, and services are actively used by the top 100 Pharma and Life Science companies.
• At Viseven, our rapidly growing team boasts over 700 highly skilled professionals, including experts in development, design, business analysis, project management, delivery, sales, marketing, and customer success.
• With a global footprint in more than 30 countries across the US, LATAM, Europe, and APAC, and physical offices in Ukraine, Poland, Estonia, India, and the US, we are well-positioned to serve our diverse clientele.
• Join us and become part of a pioneering team dedicated to shaping the future of digital transformation in Pharma and Life Sciences across more than 50 countries around the globe.

Security Operations Lead

• Viseven Group — міжнародна MarTech компанія, що спеціалізується на інтерактивному контенті та хмарних рішеннях для глобальних фармацевтичних компаній з 2009 року.
• Постійне зростання та саморозвиток закладені в нашій корпоративній ДНК.
• Наші унікальні розробки та підходи активно використовуються більш ніж у 50 країнах світу.
• Команда, яка швидко зростає, включає понад 700+ висококваліфікованих технічних і нетехнічних експертів: front- і back-end розробників, BA фахівців та менеджерів, які створюють, локалізують і налаштовують програми у офісах по всьому світу: Житомир (Україна), Таллінн (Естонія), Познань (Польща), Нью-Делі (Індія), Бриджвотер (США).