VirtueStaff

Executive Assistant

• Proven experience with email and calendar management
• Manage the owner’s email and LinkedIn, interacting with clients on her behalf with high-level customer service and professional "voice".
• Oversee a complex calendar, manage all Zoom calls, and capture comprehensive notes that drive action items
• Lead the onboarding process for new clients and pull together high-impact presentations for meetings
• Maintain the CRM (ActiveCampaign) by reconciling contacts and performing high-level sales administrative activities
• Manage file structures in Google Drive and project workflows in Asana, utilizing advanced worksheet knowledge to track data

Executive Assistant / Virtual Assistant

Attorney

• Serve as the front-line contact by promptly answering inbound phone calls, emails, texts, and website inquiries from prospective clients
• Conduct initial screening interviews to gather basic immigration data, qualify leads based on strict firm criteria, and determine consultation eligibility
• Schedule legal consultations, coordinate complex attorney calendars, confirm appointments, and send automated reminders
• Actively follow up with qualified leads who have expressed interest but have not yet committed to a consultation date
• Meticulously enter, update, and manage sensitive, confidential client files within Pipedrive and GoHighLevel (GHL)
• Cross-Functional Collaboration: Partner closely with internal intake specialists, paralegals, and attorneys to ensure a flawless onboarding experience for new clients

Legal Intake Coordinator

Designer

• Assist with landscape architecture design workflows, reading technical site plans and executing precise modifications using CAD and SketchUp
• Analyze project plans to calculate material, labor, and scope requirements to formulate accurate project bids and estimates
• Coordinate, track, and dispatch work orders to ensure seamless transition from the design phase to field execution
• Client & Vendor Relations: Act as a professional liaison for clients and vendors, answering incoming calls, managing inquiries, and nurturing long-term relationships
• Maintain real-time project updates, client communication logs, and sales pipelines within our LMN CRM platform

Landscape Design Assistant

Administration

• Oversee the daily operations, formatting, and performance of our website using the YourMembership backend
• Execute text, graphic, layout, and structural updates to the website to ensure information is accurate and timely
• Maintain and configure built-in YourMembership features (such as member directories, event calendars, or portal pages) as needed
• Meticulously review web changes across desktop and mobile views to ensure perfect formatting and seamless navigation

Web Administrator – YourMembership Platform Specialist

• Proven experience with email and calendar management
• Manage the owner’s email and LinkedIn, interacting with clients on her behalf with high-level customer service and professional "voice".
• Oversee a complex calendar, manage all Zoom calls, and capture comprehensive notes that drive action items
• Lead the onboarding process for new clients and pull together high-impact presentations for meetings
• Maintain the CRM (ActiveCampaign) by reconciling contacts and performing high-level sales administrative activities
• Manage digital content and ensure all postings into the Learning Management System (LMS) are accurate and timely
• Manage file structures in Google Drive and project workflows in Asana, utilizing advanced worksheet knowledge to track data

Senior Executive Assistant

Social Media Manager

• Ideate, write, and visually design original, engaging social media content tailored specifically for LinkedIn and Meta
• Create professional, eye-catching visual assets and graphics that align with our brand identity
• Write compelling, clean social copy and hooks that drive engagement, comments, and shares within the healthcare and recruitment communities
• Conceptualize and script cohesive social media campaigns designed to promote our services and open recruitment roles
• Monitor platforms, lean into social engagement, and interact with our community to build brand loyalty
• Assist with scheduling and tracking content deployment

Social Media Content Specialist

• Answer and direct incoming phone calls while providing excellent customer service
• Schedule and coordinate customer appointments and project meetings
• Maintain and update CRM records, ensuring accurate customer and project information
• Perform data entry and manage administrative documentation
• Prepare permit applications and submit required paperwork to county offices for new projects and jobs
• Manage and coordinate Google Calendars, including scheduling, reminders, and appointment tracking
• Assist with general office operations and administrative support to ensure efficient workflow

• Promptly and professionally answer inbound client calls, acting as the primary voice of the firm to establish trust from the first point of contact
• Conduct detailed intake processes with inbound callers to qualify leads and determine if their legal needs align with our firm's practice areas
• Accurately capture and enter prospective client information, case facts, and contact details into our system to ensure the legal team has a clear starting point
• Provide exceptional customer service by addressing initial concerns, explaining the next steps of the process, and maintaining a supportive tone
• Utilize sales-minded communication techniques to guide potential clients through the intake funnel and encourage them to move forward with our services

Legal Intake Specialist

Digital Marketing

• Design, edit, and schedule high-quality social media content using Canva and CapCut, focusing heavily on short-form video and carousel/wheel-style posts
• Manage, optimize, and evaluate the performance of Google Ads campaigns; integrate Google Ads data seamlessly with our Wix website
• Oversee the setup and ongoing management of the Vagaro booking system, including creating and updating tumbling classes to ensure an easy online booking experience for clients
• Draft and distribute monthly email newsletters, and write engaging, SEO-friendly monthly blog articles for our website
• Assist in defining overarching marketing strategies, optimize existing ad campaigns, and proactively research and apply for qualifying business grants