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Executive Assistant
VirtueStaffExecutive Assistant for VirtueStaff responsible for managing office operations, client scheduling, and project administration. Requires proactive handling of customer interactions and administrative support tasks.
About the role
Key responsibilities & impact- Answer and direct incoming phone calls while providing excellent customer service
- Schedule and coordinate customer appointments and project meetings
- Maintain and update CRM records, ensuring accurate customer and project information
- Perform data entry and manage administrative documentation
- Prepare permit applications and submit required paperwork to county offices for new projects and jobs
- Manage and coordinate Google Calendars, including scheduling, reminders, and appointment tracking
- Assist with general office operations and administrative support to ensure efficient workflow
Requirements
What you’ll need- Professional phone etiquette and ability to communicate effectively with customers
- Experience coordinating calendars and managing appointments
- Fast and accurate data entry skills with strong attention to detail
- Experience using CRM systems such as Salesforce, HubSpot, JobNimbus, ServiceTitan, Zoho, or similar platforms
- Proficiency with Google Calendar and scheduling tools
- Proven experience working with contractors, construction companies, roofing companies, or local municipal permit departments
- Hands-on experience with Housecall Pro, HubSpot, Slack, and the Google Workspace ecosystem
- Familiarity with document preparation, filing workflows, and the general process of submitting paperwork to county or city offices
Benefits
Comp & perks- Work From Home
- Performance Bonus
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entrydocument preparationCRM systemsscheduling tools
Soft Skills
customer servicecommunicationattention to detailprofessional phone etiquette