Virta Health

Sales Development Rep

• Conduct deep, thorough research into targeted health plans (payers) and major health systems to map out executive hierarchies and identify key clinical and financial stakeholders.
• Execute high-volume, highly personalized outbound campaigns using a structured, sequence-based approach via cold calling, tailored emails, and LinkedIn outreach.
• Own and aggressively follow up on marketing and event-generated leads, rapidly qualifying them and converting high-intent healthcare prospects into commercial opportunities.
• Act as the operational backbone for three enterprise Directors of Sales, managing calendar handoffs, coordinating regional strategies, and maintaining immaculate data hygiene within our CRM.
• Learn and clearly communicate the complex clinical and financial components of Virta's model, including our performance-based fee structures and ability to safely deprescribe medications to reduce healthcare spend.

SDR, Health Plans/Systems

Client Partner

• Manage a portfolio of public-sector customers and serve as their primary strategic partner.
• Lead business reviews focused on engagement, outcomes, customer value, and long-term success.
• Build strong relationships with benefits leaders, HR teams, consultants, and executive stakeholders.
• Partner cross-functionally to advocate for customer needs and deliver an exceptional customer experience.
• Identify customer risks, expansion opportunities, and strategic initiatives that strengthen partnerships.
• Share customer feedback internally to improve products, processes, and overall customer experience.

Client Success Manager, Public Sector

• Manage a portfolio of labor funds, unions, and multi-employer health plans.
• Serve as the primary point of contact and trusted advisor for customer stakeholders.
• Lead business reviews focused on engagement, outcomes, ROI, and long-term value.
• Build relationships with fund administrators, consultants, trustees, and labor leadership.
• Partner cross-functionally to solve customer challenges and drive successful outcomes.
• Identify retention risks, growth opportunities, and strategies to strengthen partnerships.

Client Success Manager, Labor & Multi Employer Funds

Clinician

• Provide highest quality patient-centered care.
• Manage your panel of patients through continuous remote care. In this, you will collaborate with our team of expert health coaches and be supported by the rest of our clinicians, including our endocrinology team.
• Be proactive in ensuring adequate follow up of patients and their concerns.
• Share after-hours coverage with our team.
• All Virta care is delivered remotely, so there is no such thing as an “in-house” call. Our team rotates weeks of calls such that you would cover about 1 in 8 weeks
• Actively participate in the development of new technology and protocols to improve patient care and outcomes.
• Demonstrates a proactive use of AI tools to improve individual output and efficiency

Continuity Clinician – Nurse Practitioner

Accounting Manager

• Lead all aspects of revenue accounting, including month-end close, analysis and reporting, controls considerations and technical accounting under ASC 606.
• Oversee contract review for revenue recognition implications.
• Lead and mentor a team of two revenue accountants, providing coaching and professional development.
• Partner with Strategic Finance, Legal, Commercial, and Operations to support accurate forecasting, reporting, and compliance.
• Drive continuous improvement in processes, systems, and controls to support scale and operational excellence.
• Support external audits and reviews
• Assist the Accounting team as needed with ad hoc tasks and projects

Director, Revenue Accounting

Sales

• Own strategy, growth, and business outcomes for Virta's Public Sector segment.
• Lead and develop high-level sales professionals responsible for the national public sector.
• Shape Public Sector sales strategy and market expansion in partnership with executive leadership.
• Identify and capitalize on emerging market opportunities, partnerships, and growth channels.
• Build executive relationships with government, labor, consultant, and partner stakeholders.
• Drive forecasting accuracy, pipeline health, and revenue performance across the segment.
• Design scalable operating models, talent strategies, and organizational structures.
• Champion adoption of AI-enabled workflows, sales methodologies, and best practices.
• Serve as sponsor for strategic accounts, partnerships, and market initiatives.
• Represent Virta as a thought leader across industry, government, and labor organizations.
• Foster a high-performance culture grounded in accountability, development, and results.
• Reinforce Virta’s mission-driven culture and values across the commercial organization.

Regional Vice President, Sales – Public Sector

• Own strategy, growth, and business outcomes for Virta's employer market segment.
• Lead and develop high-level sales professionals responsible for mid-market employer growth.
• Shape Employer Sector market strategy and market expansion in partnership with executive leadership.
• Strengthen Virta's position with employers, consultants, brokers, and channel partners.
• Identify new market opportunities, partnerships, and growth vectors.
• Drive forecasting accuracy, pipeline health, and revenue performance across the segment.
• Design scalable operating models, talent strategies, and organizational structures.
• Champion adoption of AI-enabled workflows, sales methodologies, and best practices.
• Serve as executive sponsor for strategic customer, consultant, and partner relationships.
• Represent Virta at industry forums, employer coalitions, and executive customer engagements.
• Foster a high-performance culture grounded in accountability, development, and results.
• Reinforce Virta’s mission-driven culture and values across the commercial organization.

Regional Vice President, Sales – Employer Sector

Communications

• Leading the research team, composed of doctoral level clinical investigators, who conduct virtual clinical trials and collaborate with academic investigators on sponsored and collaborative research, all leading to peer-reviewed publication.
• Developing real world evidence supporting Virta’s impact on clinical and economic outcomes, in collaboration with the Virta data science team and external data resources, from data warehouses to health plans and employers.
• Partnering with Commercial Marketing, Sales, and Clinical leadership to translate Virta’s research, real-world evidence, and clinical outcomes into a compelling market narrative.
• Leading and implementing a coordinated KOL strategy in collaboration with the commercial team.
• Build a network of key investigators who are interested in collaborating with Virta researchers on trials that extend the impact of the Virta program.
• Participate as an active member of the Virta Medical Group leadership team, representing the scientific point of view and leading/collaborating on evidence-based clinical initiatives that advance the quality and efficiency of the care Virta provides to thousands of patients suffering from metabolic health adversity.
• Develop and advance a real world evidence program, leveraging source of data both within and outside of Virta.
• Work cross-functionally to inject evidence into Virta processes - from clinical care to coaching to product development.

Head of Research and Scientific Communication

Accountant

• Prepare journal entries, analyses and account reconciliations
• Help maintain and improve month-end close processes, including monthly balance sheet reconciliations
• Ensure compliance with GAAP
• Identify opportunities to leverage automation, AI-enabled tools, and process improvements to reduce manual work, improve accuracy, and accelerate the month-end close process.
• Respond to information requests and assist with the annual financial statement audit
• Analyze financial statements and GL accounts to ensure monthly, quarterly and annual fluctuations are in line with expectations and documented
• Prepare operational and ad hoc reporting for additional analysis associated with financial statement areas assigned
• Assist accounting leadership as needed

Senior Accountant

Manager

• Build and own the RCM reporting infrastructure
• Ensure accuracy and timely delivery of monthly client invoicing
• Develop and maintain the KPI dashboard
• Produce reporting for leadership and manage data extraction protocols
• Lead high-priority RCM initiatives and coordinate with cross-functional teams
• Own issues log and drive process improvement initiatives

Senior Manager, Revenue Cycle – Operational Effectiveness

Backend Engineer

• Establish and maintain active monitoring of ANSI X12 277CA claim acknowledgment transactions to confirm payers have received submitted claims
• Implement a tracking and escalation process for claims that have not received 277CA acknowledgment within defined payer-specific windows
• Partner with the Front End Revenue Cycle Manager and Engineering to ensure clean claim submission and minimize rejection rates at the clearinghouse level
• Maintain working knowledge of clearinghouse workflows and claim status tracking capabilities
• Own the Athena Health AR aging report — ensuring it accurately reflects payment status and is actively worked on a defined cadence
• Establish AR follow-up workflows by payer and aging bucket, with defined SLAs and escalation paths for each tier
• Drive systematic reduction of the over-180-day AR balance through targeted payer follow-up, appeals, and collections activity
• Coordinate with Finance and the Manager/Director of Operational Effectiveness to ensure AR balances in Athena are accurately reflected in Zuora and NetSuite through a defined reconciliation process
• Identify and escalate AR balances where the insurance collection path has been exhausted and the employer guarantee of payment clause may apply
• Build and manage a structured denial work queue in Athena Health with assigned ownership, defined SLAs, and a clear resubmission process for each denial reason code
• Analyze denial trends by payer, reason code, and service line to identify root causes and implement upstream controls to prevent recurrence
• Prioritize denial resolution based on dollar value and timely filing window expiration — ensuring high-value, near-deadline denials are worked first
• Establish appeals workflows for payer-specific appeal processes, including supporting documentation requirements and submission timelines
• Monitor denial overturn rates by payer and reason code, and use outcomes data to refine appeal strategies
• Partner with the Front End Revenue Cycle Manager to address eligibility-driven denials at the root — denials reflecting coverage terminations that should have been caught upstream
• Manage the collections process for both claims-billed payer populations
• Establish payer-specific follow-up protocols including call queues, correspondence templates, and escalation timelines
• Coordinate with Client Success on employer group collections, including communication protocols and escalation to the employer guarantee of payment process when appropriate
• Monitor and report on cash collection rates by payer against contracted PMPM rates, identifying and investigating variances
• Recruit, onboard, and develop back-end RCM staff including AR follow-up specialists, denial management analysts, and collectors
• Establish competency requirements, training programs, and performance expectations for all back-end positions — with particular emphasis on experienced denial management and collections hires
• Conduct regular AR review sessions with staff to ensure accounts are being worked effectively and escalations are appropriate
• Build a culture of accountability, data-driven decision making, and continuous improvement within the back-end team

Senior Manager, Back End Revenue Cycle

Frontend Engineer

• Own the end-to-end member eligibility process — from receipt of client eligibility files through verification of active insurance coverage in Athena Health
• Define and enforce client eligibility file completeness standards; establish intake SLA with Client Success for incomplete or missing demographic and insurance data
• Implement and manage real-time eligibility (RTE) verification (using ANSI X12 270/271) transactions to confirm active coverage before claims are submitted
• Develop and maintain a reconciliation process to ensure all active members in Zuora have corresponding verified records in Athena
• Identify and resolve eligibility discrepancies, retroactive terminations, and coverage changes before they result in denied claims or revenue loss
• Monitor eligibility-related denial trends and implement upstream controls to reduce recurrence
• Oversee the accuracy and completeness of claims preparation and entry across all Virta Health products — Diabetes Reversal, Diabetes Management, and Sustainable Weight Loss
• Ensure all claims are coded correctly and submitted within payer-specific timely filing windows
• Monitor claim submission lag — the time between billing period close and claim submission — and establish benchmarks to reduce exposure
• Work with Engineering to improve the flow of billing trigger data from Spark into Athena, reducing manual intervention in claims entry
• Implement pre-submission claim scrubbing processes to improve clean claim rates and reduce first-pass rejections
• Maintain working knowledge of CPT, HCPCS, and ICD-10 coding requirements relevant to Virta Health's digital health and value-based care model
• Manage provider and program credentialing and payer enrollment for all applicable Virta Health providers, locations, and product lines
• Ensure all providers are enrolled with payers prior to service delivery to prevent claim denials related to credentialing status
• Maintain a credentialing tracking system with defined renewal timelines, expiration alerts, and re-credentialing workflows
• Coordinate with Legal, HR, and Clinical Operations on provider onboarding and payer network participation requirements
• Recruit, onboard, and develop front-end RCM staff including eligibility specialists, claims entry staff, and credentialing coordinators
• Establish role-specific SOPs, training programs, and performance expectations for all front-end positions
• Conduct regular performance reviews and provide coaching to develop staff competency in eligibility verification, coding, and claims entry
• Partner with the Manager/Director of Operational Effectiveness on reporting and process improvement initiatives affecting front-end functions.

Manager, Front End Revenue Cycle

Salesforce Administrator

• Own day-to-day configuration, support, maintenance, and improvement of the Salesforce instance for the Commercial team.
• Design, build, and maintain advanced workflows, automation, validation rules, approval processes, and page layouts using Salesforce Flow and other declarative tools.
• Support and evolve integrated workflows between Salesforce and other systems (e.g., HubSpot, SalesLoft, LeanData, Slack).
• Build and manage Slack integrations that enable real-time notifications, workflow automation, and improved collaboration across the Commercial organization.
• Collaborate with Product Development’s Salesforce team to ensure scalable, secure, and aligned platform governance.
• Partner with Sales, Enterprise Marketing (including HubSpot users), and Operations stakeholders to understand their business processes and translate them into scalable system solutions.
• Analyze existing sales workflows and identify opportunities to streamline processes, reduce manual work, and improve pipeline visibility.
• Ensure the accuracy and integrity of Commercial Salesforce data through monitoring, deduplication, and maintenance routines.
• Design and maintain advanced reporting and dashboards that provide clear insights into pipeline health, sales performance, and operational efficiency.
• Enable Commercial teams to access and utilize real-time data through dashboards, reporting frameworks, and best practices.
• Be the go-to resource for troubleshooting, support, and training for Commercial Salesforce users.
• Create documentation, training materials, and standard operating procedures for internal use.
• Drive the roadmap for Commercial team Salesforce usage and future evolution of our GTM systems strategy with cross-functional input.
• Operate with a builder’s mindset—taking ownership of near-term updates while recognizing the need to design the system for long-term growth.

General Counsel

• Lead and develop Virta’s Legal team, building a high-performing function with clear priorities, strong operating rhythms, and the capabilities needed to support company growth, enterprise risk management, and Virta’s next stage of scale
• Serve as a strategic advisor to the executive team and Board on legal, regulatory, governance, and business matters
• Partner closely with Commercial, Product, Clinical, People, Finance, and Operations teams to enable company growth
• Lead all corporate legal matters, including governance, financing support, strategic transactions, litigation management, employment matters, and enterprise risk
• Oversee healthcare regulatory and compliance strategy across a rapidly evolving landscape
• Help prepare the organization for future public company requirements, including governance, disclosure practices, and operational rigor
• Support complex commercial contracting with enterprise customers, health plans, employers, and strategic partners
• Build scalable legal processes and infrastructure appropriate for a high-growth company
• Modernize the legal function through the thoughtful adoption of AI-enabled tools and workflows
• Manage and develop outside counsel relationships and any future in-house legal team expansion
• Foster a practical, solutions-oriented legal culture that balances risk management with business velocity

Content Creator

• Execute and QA lifecycle campaigns across email, SMS, and direct mail in Braze and related tools
• Support rapid A/B testing across messaging, cadence, and targeting to improve CVR and enrolls
• Build and maintain campaign logic, segmentation, and audience definitions
• Partner with Growth and Data teams to implement experiments and measure performance
• Assist with launch support for new client cohorts and campaigns
• Support data enrichment and outbound initiatives (e.g., calling, incentives, webinars) to drive incremental applications
• Identify and implement opportunities to improve campaign throughput and operational efficiency