Client Success Manager, Public Sector

Virta Health

Client Success Manager responsible for managing public-sector customer relationships to drive health outcomes. Virta Health aims to reverse metabolic disease leveraging innovative technology and personalized care.

Posted 7/1/2026full-timeRemote • Alaska, Hawaii, Maine, Mississippi, New Mexico, Oklahoma, Rhode Island, South Dakota, Vermont, Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $99,500 - $128,500 per yearWebsite

About the role

Key responsibilities & impact

Manage a portfolio of public-sector customers and serve as their primary strategic partner.
Lead business reviews focused on engagement, outcomes, customer value, and long-term success.
Build strong relationships with benefits leaders, HR teams, consultants, and executive stakeholders.
Partner cross-functionally to advocate for customer needs and deliver an exceptional customer experience.
Identify customer risks, expansion opportunities, and strategic initiatives that strengthen partnerships.
Share customer feedback internally to improve products, processes, and overall customer experience.

Requirements

What you’ll need

5+ years of experience in Customer Success, Account Management, Consulting, Healthcare, Benefits, or a related customer-facing role.
Strong relationship-building, communication, and presentation skills.
Ability to manage multiple priorities while driving customer outcomes.
Experience partnering with executive-level customer stakeholders.
Demonstrates a proactive use of AI tools to improve individual output and efficiency.

Benefits

Comp & perks

Virta has a location based compensation structure
Security and privacy training will be provided
Offers Equity

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Communication SkillsPresentation SkillsProactive Problem Solving