Vicimus

Marketing

• Managing outbound communication – Contact consumers on behalf of our clients with providing details with regards to campaigns and marketing initiatives though phone, email or SMS providing the highest degree of customer service.
• Coordination of appointments – Scheduling of consumer appointments to fit both the needs of the clients as well as the needs of the organization.
• Customer satisfaction - Monitoring customer satisfaction and develop rapport with the consumer with the utmost level of customer experience and professionalism.
• Data Management – Accurately review and enter all customers’ appointments, inquiries and/or concerns into a system.
• Performance – Expectation of 120+ outbound calls per day with excellent verbal communication skills.
• Performs other duties as assigned or required by the leadership team.

Outbound Telemarketer