Versapay

Data Analyst

• Design and maintain robust, documented data models in Snowflake that serve as the "source of truth" for product health, moving the team toward higher standards of data observability and reduced tech debt.
• Partner with Product leadership to execute against their roadmap, specifically providing the analytical backbone for International Receivables, Agentic AI workflows, and embedded lending initiatives.
• Serve as the lead analytical advisor to the CPO and Product Managers, translating complex data into actionable narratives that influence product strategy and development prioritization.
• Conduct deep-dive research into user journeys to identify friction points and opportunities to enhance product stickiness.
• Move beyond descriptive BI to implement predictive models, ensuring our product intelligence remains industry-leading.
• Design and analyze A/B tests and causal inference models to measure the impact of new features on key metrics like DSO reduction and customer adoption.

Senior Product Data Analyst

Controller

• Oversee the full order-to-cash (O2C) processes (including billing and collections), ensuring accuracy, timeliness, and compliance.
• Own and optimize ASC606-compliant revenue recognition processes and workflows. Advise on revenue impact of complex contracts and contract modifications in a subject matter expert capacity.
• Partner with Data Analytics to align billing and revenue data with forecasts, ARR/MRR metrics, and cash flow projections.
• Establish and monitor KPIs around billing accuracy, DSO, and cash conversion efficiency.
• Build and maintain systems and processes that support SaaS business models, including subscriptions, renewals, and usage-based pricing.
• Ensure high-quality data flow between CRM (Salesforce), billing platforms (e.g. Payfac, ISO), and ERP (e.g., NetSuite).
• Lead system integrations and automation initiatives to improve scalability and data integrity and transparency, coming up with creative solutions and continuously challenging status quo.
• Evaluate and implement financial technology tools to streamline financial reporting and operations.
• Design and document robust internal controls and workflows across financial operations.
• Lead and mentor a high-performing team.
• Partner with Sales, Customer Success, Legal, and RevOps to support growth and product portfolio expansion, optimize contracting flow, invoicing accuracy, and collections efficiency.
• Serve as a key liaison between Finance and other operational departments.
• Drive operational readiness for scaling (e.g., new products, pricing models, international expansion).
• Provide strategic insights into cash management, working capital, and operational efficiency.
• Support audit readiness and compliance initiatives.

Revenue & Accounting Operations Controller

Administration

• Manage and coordinate complex calendars for 5 Senior Leaders, ensuring scheduling conflicts are resolved proactively.
• Coordinate domestic and international travel, including itineraries, changes, and contingencies with precision.
• Prepare, submit, and reconcile expense reports accurately and on time (up to 10% travel required).
• Maintain systems, processes, and documentation that improve efficiency and clarity.
• Take ownership of ad hoc projects as needed, driving them from conception to completion independently.
• Serve as a key point of contact, maintaining great communication flow between leadership and internal/external stakeholders. Handle sensitive information with discretion and professionalism.
• Multitask effectively in a dynamic, high-velocity environment where priorities can shift rapidly.

Administration Specialist

Sales Development Rep

• Being the first point of contact for Versapay in the customer value journey. Qualifying contacted customers for continued engagement with our sales teams.
• Proactively prospect new potential customers through phone, email and social media outlets.
• Join a team that is invested in your future. We’ll provide training and work with you on building out your career path here.
• By researching accounts, contacts, key players, etc. you’re not only able to generate and stimulate buying interest with lead nurturing, but successfully manage and overcome objections.
• Document your success in Salesforce Lightning CRM and ensure data in marketing automation is complete and up to date.
• Learn, teach others and advance within the sales organization.
• Work in lockstep with the marketing team and support lead gen programs.
• Contribute to our awesome culture!

Sales Development Representative

• Being the first point of contact for Versapay in the customer value journey. Qualifying contacted customers for continued engagement with our sales teams. Evaluating their clear understanding of the problems we solve and their readiness to address these issues.
• Proactively prospect new potential customers through phone, email and social media outlets, with the goal of making contact and creating interest in Versapay, with a target of scheduling deeper discovery calls for the sales team.
• Join a team that is invested in your future. We’ll provide training and work with you on building out your career path here. You will have exposure to learning about and working with teams across the business, including but not limited to Sales, Customer Success, Partnerships, Enablement and Marketing.
• By researching accounts, contacts, key players, etc. you’re not only able to generate and stimulate buying interest with lead nurturing, emails and building collateral/assets to share, but successfully manage and overcome objections.
• Document your success in Salesforce Lightning CRM and ensure data in marketing automation is complete and up to date.
• Learn, teach others and advance within the sales organization, first by building pipeline and gaining exposure to all aspects of a sales cycle, working together to improve lead quality, collab on best practices and hone your craft.
• Work in lockstep with the marketing team and support lead gen programs from pre-program planning to data entry and post follow-up and tracking. And when possible, helping with tradeshow/event logistics and support.
• Contribute to our awesome culture! Make Versapay a great place to learn, grow and accelerate careers! Your voice matters and we always test and try before we go all in on the Sales team.

Customer Success Manager

• Partner with Sales and Customer Success teams on bookings, plan modeling, including target setting, and capacity modeling.
• Facilitate quota allocation and support compensation planning and attainment analysis.
• Own the optimization of customer-related processes to ensure high levels of client satisfaction, retention, and upsell opportunities.
• Lead high-impact projects aimed at improving team efficiency, customer experience, and retention. This may include product launches, process improvements, and systems integrations.
• Manage, integrate, and champion core Customer Success tools, including the design and deployment of third-party systems, and the ongoing optimization of AI/automation agents
• Drive core operating rhythms, including weekly forecasting and booking updates, pipeline reviews, and monthly/quarterly business reviews.
• Refine data models and processes to improve forecasting accuracy and predictability.
• Enforce stage definitions, rules of engagement, and data standards in our CRM.
• Oversees quote-to-close processes for renewals and expansion opportunities.
• Leverage analytics to measure customer success KPIs, identify trends, and guide the team toward achieving operational targets.
• Build and maintain strategic dashboards, KPI scorecards, and performance metrics to inform decisions across Sales, Customer Success, and Marketing leadership.
• Deliver insights suitable for executive presentations, including quarterly business reviews (QBRs), board presentations, and recurring business reviews.
• Drive alignment among leadership stakeholders to support seamless GTM execution.
• Continuously streamline and improve best practices, including processes, policies, and tools.
• Support the selection, integration, and optimization of the Sales Tech Stack (e.g., SalesLoft, ZoomInfo), with a strong focus on leveraging AI-powered platforms to enhance productivity and insights.

Customer Success Operations Manager

• Seamlessly transition customers from onboarding to long-term adoption
• Focus on growing installed base revenue
• Conduct training sessions, regular cadence calls, and Executive Business Reviews (EBRs)
• Develop and maintain Success Plans in collaboration with customers
• Create and track shared KPIs for retention and growth strategies, including cross-sells, upsells, renewals, and churn mitigation
• Collaborate with sales, professional services, support, underwriting, marketing, and product teams
• Partner with Customer Care to maintain visibility into customer issues
• Propose scalable enhancements to our customer journey

Customer Success Manager – Software Solutions

• Seamlessly transition customers from onboarding to long-term adoption
• Focus on growing installed base revenue
• Conduct training sessions, regular cadence calls, and Executive Business Reviews (EBRs)
• Develop and maintain Success Plans in collaboration with customers
• Create and track shared KPIs for retention and growth strategies, including cross-sells, upsells, renewals, and churn mitigation
• Collaborate with sales, professional services, support, underwriting, marketing, and product teams
• Represent customer needs in product development initiatives
• Partner with Customer Care to maintain visibility into customer issues
• Act as an advocate for high-severity requests
• Drive cross-functional resolution efforts
• Propose scalable enhancements to our customer journey
• Identify and analyze multi-client issues to forecast potential churn risks

Account Manager

• Own and grow a portfolio of existing customers, identifying opportunities to expand adoption of Versapay’s payments, AR automation, collaboration, and cash application solutions.
• Partner closely with Customer Success Managers to develop coordinated account strategies and execute strategic account plans that drive customer outcomes and revenue growth.
• Engage finance, accounting, and IT executives to understand their priorities, challenges, and transformation goals—positioning Versapay as a critical partner in increasing efficiency and accelerating cash flow.
• Lead the commercial motion within your accounts, including opportunity identification, qualification, value articulation, proposal development, and commercial negotiation.
• Serve as the primary point of contact for all sales-related activities, ensuring customers have a seamless experience throughout the expansion cycle.
• Track and forecast pipeline activities, providing reliable updates to management and ensuring full visibility across customer stakeholders.
• Collaborate cross-functionally with Product, Marketing, Solutions Consulting, and Implementation to bring the right expertise to each opportunity.
• Act as a trusted advisor, teaching best practices, uncovering inefficiencies, and recommending tailored solutions that reduce manual work, strengthen controls, and increase the speed and volume of payments.

Customer Account Manager

Backend Engineer

• Implement new features, improve user experiences, and fix bugs in a mature SaaS application.
• Review PRs to educate others of best practices, pair program with people who are stuck on a problem, ensure the team is following agreed upon standards.
• Work closely with the Implementations Team to turn customer needs/pain points into actionable work with technical designs.
• Help create an architectural roadmap to future proof our app and make that plan come to life.
• Ensure we have the right level of resiliency, logging, monitoring, security, etc.
• Help debug/diagnose/triage emergency production issues (luckily rare).

Senior Software Engineer – Ruby on Rails

• Implement new features, improve user experiences, and fix bugs in a mature SaaS application.
• Review PRs to educate others of best practices, pair program with people who are stuck on a problem, ensure the team is following agreed upon standards.
• As needed, work closely with the Implementations Team to turn customer needs/pain points into actionable work with technical designs.
• Help create an architectural roadmap to future proof our app and make that plan come to life.
• Ensure we have the right level of resiliency, logging, monitoring, security, etc.
• Help debug/diagnose/triage emergency production issues (luckily rare).

• Own and evolve core payment services for online (CNP), device-based EMV (CP), digital wallets (e.g., Apple Pay, Google Pay), and payment facilitator/orchestration flows.
• Modernize and improve existing components into more cloud-native, distributed architectures using containers on AWS/Azure.
• Own and extend end-to-end payment workflows: authorization, capture, void, refund, tokenization, clearing, funding, settlement, and multi-source reconciliation.
• Expand capabilities for international payments, including multi-currency and cross-border flows.
• Integrate with payment service providers (PSPs), EMV card readers, and device SDKs using secure, standards-based messaging.
• Improve and maintain CI/CD pipelines in GitHub Actions (automated builds, tests, security scans, packaging, deployments).
• Design and evolve test automation strategy, covering domain-level logic, API contracts, and integration with external processors and devices.
• Strengthen platform reliability through observability (metrics, logs, traces), fault-tolerant design, and automated operational workflows.
• Partner with Product, Security, Compliance, and Operations to deliver features that balance customer experience, regulatory requirements, risk, and operational robustness.
• Mentor engineers, lead design and architecture discussions, and influence the long-term strategy for the payments platform.

Versapay

Senior Product Data Analyst

Revenue & Accounting Operations Controller

Revenue & Accounting Operations Controller

Administration Specialist

Sales Development Representative

Sales Development Representative

Customer Success Operations Manager

Customer Success Manager – Software Solutions

Customer Success Manager – Software Solutions

Customer Account Manager

Customer Account Manager

Senior Software Engineer – Ruby on Rails

Senior Software Engineer – Ruby on Rails

Principal .NET Software Engineer – Cloud Payments Platform

Principal .NET Software Engineer – Cloud Payments Platform