Customer Account Manager

Versapay

Customer Account Manager helping businesses automate B2B payments and enhance customer success through finance transformation. Driving growth in a fast-paced fintech environment based in Canada.

Posted 6/16/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSenior💰 CA$90,000 - CA$100,000 per yearWebsite

About the role

Key responsibilities & impact

Own and grow a portfolio of existing customers, identifying opportunities to expand adoption of Versapay’s payments, AR automation, collaboration, and cash application solutions.
Partner closely with Customer Success Managers to develop coordinated account strategies and execute strategic account plans that drive customer outcomes and revenue growth.
Engage finance, accounting, and IT executives to understand their priorities, challenges, and transformation goals—positioning Versapay as a critical partner in increasing efficiency and accelerating cash flow.
Lead the commercial motion within your accounts, including opportunity identification, qualification, value articulation, proposal development, and commercial negotiation.
Serve as the primary point of contact for all sales-related activities, ensuring customers have a seamless experience throughout the expansion cycle.
Track and forecast pipeline activities, providing reliable updates to management and ensuring full visibility across customer stakeholders.
Collaborate cross-functionally with Product, Marketing, Solutions Consulting, and Implementation to bring the right expertise to each opportunity.
Act as a trusted advisor, teaching best practices, uncovering inefficiencies, and recommending tailored solutions that reduce manual work, strengthen controls, and increase the speed and volume of payments.

Requirements

What you’ll need

3-5 years of B2B SaaS sales experience - bonus points for previous experience in a tech startup selling into finance and exposure to accounting.
Experience managing and growing existing accounts, with a strong focus on relationship building and client retention.
Excellent communication, negotiation, and presentation skills, with the ability to articulate value propositions effectively.
Able to close mid-market deals without executive sponsorship.
A competitive attitude with an aptitude for developing your own business opportunities and seeing them through to final sale.
Strong track record of success crushing sales quotas and comfortable closing deals with an average selling price of $50K+.
Great energy that people gravitate toward and are able to sell the vision of digital transformation in the invoice-to-cash process to create a customer-centric experience for our clients’ end-customers. This is both an emotional sale for an innovative solution with your Technical Users and Buyers and a rational one that delivers great ROI for your Economic Buyers.
A Challenger - able to lead with commercial insight, teaching your customers, tailoring your conversations, and taking control of the sales process.
A natural learner - Curious, confident and enthusiastic. You love to ask questions and deeply understand your customer’s problems.
Well organized and can handle managing a lot of moving pieces at once, coordinating internal teams to bring the best that Versapay can offer to your clients.
Process-oriented and are an expert at maintaining excellent pipeline hygiene and accurate forecasting.
A bias toward action, love to dive in, and get stuff done, overdelivering on expectations and creating plans to close gaps in the forecast as they arise.
Proficiency in CRM software (e.g., Salesforce) and Microsoft Office suite and experience using Sales Engagement Platforms (Salesloft, Outreach, HVS, etc.)

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Versapay Website LinkedIn All Job Openings 201 - 500 employees Founded 2006 🤝 B2B 💳 Fintech ☁️ SaaS 💰 $4M Post-IPO Debt on 2019-11 B2B
Fintech
SaaS Versapay is a company offering a collaborative accounts receivable (AR) network designed for industry-leading AR automation and B2B payment solutions. The platform provides tools to automate AR tasks, manage cash applications, and facilitate B2B payments across channels, integrating with ERP systems like Microsoft Dynamics, NetSuite, and Sage Intacct. Versapay's solutions help teams collaborate effectively over the cloud, reducing manual processing and improving cash flow. The company focuses on simplifying the invoice-to-cash process using artificial intelligence, enhancing customer experience with easy-to-use portals, and offering comprehensive digital payment methods. Versapay also supports large-scale B2B transactions worldwide, promoting efficiency and environmental benefits through digital invoicing. Customer Account Manager 🔥 3 minutes ago 🇨🇦 Canada – Remote 💵 $90k - $100k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Own and grow a portfolio of existing customers, identifying opportunities to expand adoption of Versapay’s payments, AR automation, collaboration, and cash application solutions.
Partner closely with Customer Success Managers to develop coordinated account strategies and execute strategic account plans that drive customer outcomes and revenue growth.
Engage finance, accounting, and IT executives to understand their priorities, challenges, and transformation goals—positioning Versapay as a critical partner in increasing efficiency and accelerating cash flow.
Lead the commercial motion within your accounts, including opportunity identification, qualification, value articulation, proposal development, and commercial negotiation.
Serve as the primary point of contact for all sales-related activities, ensuring customers have a seamless experience throughout the expansion cycle.
Track and forecast pipeline activities, providing reliable updates to management and ensuring full visibility across customer stakeholders.
Collaborate cross-functionally with Product, Marketing, Solutions Consulting, and Implementation to bring the right expertise to each opportunity.
Act as a trusted advisor, teaching best practices, uncovering inefficiencies, and recommending tailored solutions that reduce manual work, strengthen controls, and increase the speed and volume of payments. 🎯 Requirements
3-5 years of B2B SaaS sales experience - bonus points for previous experience in a tech startup selling into finance and exposure to accounting.
Experience managing and growing existing accounts, with a strong focus on relationship building and client retention.
Excellent communication, negotiation, and presentation skills, with the ability to articulate value propositions effectively.
Able to close mid-market deals without executive sponsorship.
A competitive attitude with an aptitude for developing your own business opportunities and seeing them through to final sale.
Strong track record of success crushing sales quotas and comfortable closing deals with an average selling price of $50K+.
Great energy that people gravitate toward and are able to sell the vision of digital transformation in the invoice-to-cash process to create a customer-centric experience for our clients’ end-customers. This is both an emotional sale for an innovative solution with your Technical Users and Buyers and a rational one that delivers great ROI for your Economic Buyers.
A Challenger - able to lead with commercial insight, teaching your customers, tailoring your conversations, and taking control of the sales process.
A natural learner - Curious, confident and enthusiastic. You love to ask questions and deeply understand your customer’s problems.
Well organized and can handle managing a lot of moving pieces at once, coordinating internal teams to bring the best that Versapay can offer to your clients.
Process-oriented and are an expert at maintaining excellent pipeline hygiene and accurate forecasting.
A bias toward action, love to dive in, and get stuff done, overdelivering on expectations and creating plans to close gaps in the forecast as they arise.
Proficiency in CRM software (e.g., Salesforce) and Microsoft Office suite and experience using Sales Engagement Platforms (Salesloft, Outreach, HVS, etc.) Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Account Manager, Sales 🔥 17 hours ago Propelis 5001 - 10000 📱 Media ☁️ SaaS 🛍️ eCommerce Website LinkedIn All Job Openings Account Manager overseeing client projects in packaging graphics for SGX. Managing client relationships and ensuring project delivery on time and on budget. 🇨🇦 Canada – Remote 💵 $80.3k - $90.3k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager Dealer Relationship Manager 🔥 20 hours ago TD 10,000+ employees 🏦 Banking 💸 Finance Website LinkedIn All Job Openings Dealer Relationship Manager responsible for developing relationships with dealer partners in automotive financing. Managing a territory to achieve volume production and exceptional service at TD Auto Finance. 🇨🇦 Canada – Remote 💵 $81.6k - $115.2k / year 💰 Grant on 2023-10 ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager 🗣️🇫🇷 French Required Territory Manager 🕒 2 days ago Venus AI LLC 1 - 10 🤖 Artificial Intelligence Website LinkedIn All Job Openings Territory Manager responsible for driving sales growth and expanding market presence for medical aesthetics devices at Venus AI. Fostering strong customer relationships and achieving revenue targets. 🇨🇦 Canada – Remote 💵 $60k - $65k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 💰 Account Manager Customer Relationship Manager, ERP Solutions 🕒 2 days ago Vision33 201 - 500 🤝 B2B 🏢 Enterprise ☁️ SaaS Website LinkedIn All Job Openings Customer Relationship Manager managing established SAP Business One clients across Western Canada. Driving account growth and expanding solutions in a remote working environment. 🇨🇦 Canada – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager Partner Account Manager 🕒 3 days ago GEOTAB 1001 - 5000 🚗 Transport 📡 Telecommunications 🏢 Enterprise Website LinkedIn All Job Openings Partner Account Manager handling telematics solutions and expanding Geotab Partner network. Fostering relationships for revenue growth with channel Partners in North Central region. 🇨🇦 Canada – Remote 💵 $104.4k - $120k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager View More Account Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

B2B SaaS salesaccount managementsales negotiationpipeline forecastingsales quota achievementvalue proposition articulationdigital transformationinvoice-to-cash processcommercial insightrelationship building

Soft Skills

communication skillspresentation skillscompetitive attitudecuriosityconfidenceenthusiasmorganizational skillsprocess-orientedbias toward actioncustomer-centric approach