Verizon

Solutions Engineer

• Serve as a subject matter expert in Contact Center technologies, providing credible and innovative solutions to internal and external stakeholders
• Translate customer business requirements into comprehensive, end-to-end technology architectures and actionable solution designs
• Create compelling solution designs to meet or exceed customer expectations and requirements
• Take designs through the approval processes (Peer Review, IQ Board, SOAR, DLM…)
• Create both internal and external documentation on the design that can be used as part of the selling motion (external) and for the hand-off to the implementation teams (Internal)
• Collaborate closely with the CEx Specialist sellers and Core account teams to shape and deliver sellable and implementable solutions, ensuring alignment with our internal processes and standards
• Deliver engaging live demonstrations and technical workshops that showcase our portfolio's capabilities and value proposition
• Act as a trusted advisor to customers by deeply understanding their communication needs and aligning technology solutions with their desired business outcomes
• Maintain a primary area of expertise while cultivating broad technical knowledge across key platforms and vendors
• Continuously explore and assess emerging technologies (e.g., conversational AI, digital service, analytics, voice and video communications) to enhance customer engagement strategies
• Create high-quality solution documentation, including architectural diagrams, proposals, and presentations.

Principal Architect – Solutions Architect

Data Scientist

• Leading a strong internal data analytics team to support the business
• Partnering with others to understand business challenges
• Crafting creative approaches to uncover opportunities for cost and time savings
• Defining and driving the analytics strategy and modeling approaches
• Driving the adoption of analytics in decision making
• Design, implement, and orchestrate advanced AI solutions
• Research and build proof-of-concept models utilizing machine learning techniques
• Architecting scalable MLOps frameworks for continuous integration, deployment, and monitoring
• Collaborating with teams across the value organization to drive successful business outcomes

Associate Director – Data Science

Sales

• Generate retail sales by using your passion for cutting-edge technology and exceptional customer service
• Learn and uncover customers' needs by creating connections and asking the right questions
• Position product insights and solution recommendations
• Close sales by fulfilling customer needs with simple tech solutions
• Continuously develop yourself through ongoing training
• Potential to grow your customer base by placing outbound calls
• Engage with the community outside of the store to expand your loyal customer base

Retail Sales Associate

• Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
• Learn and uncover customers' needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
• Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
• Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.

Retail Sales Associate, Spanish Bilingual

• Drive the part of Product Tech Roadmap and oversee the full execution and enablement lifecycle for the VoIP, IPCC, UCaaS, SBCaaS , UC Management Tool Kit, OneTalk product suites
• Define the Reference Architecture and updating/finalizing critical design documents by working with Engineering teams
• Serve as the technical authority responsible and accountable for documenting high-quality technical user stories and defining seamless service flows
• Manage delivery risks and issues, implementing corrective measures, and diligently tracking scope changes (schedule & resources) within the project
• Provide essential Tier 2 support and interface directly with Network engineering and Information Technology teams to ensure platform stability and scale

Distinguished Solutions Architect – Advanced Communications

Account Executive

• Join Verizon as we continue to expand our industry-leading network to improve the ways people, businesses, and things connect.
• Serve as a Client Executive to approximately three to four hundred multi-dwelling unit (MDU) communities in the 5G Home footprint.
• Accountable for sales results and mitigating disconnects in your assigned module.
• Responsible for analyzing data and strategically planning marketing activities to drive sales.
• Coordinate events with property professionals and our vendors.
• Partner with cross-functional teams, to resolve customer escalations.
• Build and maintain relationships with property staff.
• Oversee two-to-three vendor sales agents.
• Create marketing plans to increase sales.
• Pull sales data from Verizon systems.
• Update documents in Excel, PowerPoint and Google Sheets.

Client Executive – VEC-VCG Channel Management

Manager

• Drive the multi-year strategic roadmap for business transformation domain
• Serve as an expert in re-engineering conventional business processes
• Translate business objectives into detailed solution specifications
• Directly own and drive the execution of strategic initiatives
• Act as portfolio leader for cross-functional decisions
• Monitor external marketplace for emerging capabilities
• Partner with Finance to track value realization metrics
• Manage the health of assigned business capabilities

Senior Business Transformation Manager

Account Manager

• Deliver outstanding and innovative business solutions that support technology evolution
• Consult with customers to identify their business challenges and recommend tailored solutions
• Identify, develop and qualify leads within respective territory
• Gain new business and incremental revenue to meet sales targets
• Retain, manage and grow the existing customer base
• Coordinate with support partners to educate and excite customers
• Effectively present and create multi product solution opportunities
• Confidently demonstrate understanding of wireless and mobility products and groundbreaking integrated software solutions
• Track and report progress through a variety of sales force automation tools

Business Sales Account Manager

• Design modern 5G connectivity solutions, including complex private core and edge compute as features and capabilities that help customers meet their expressed business outcomes
• Develop scalable and repeatable network architectures to deliver high-performing, highly reliable, and highly secure wireless services to our customers
• Stay informed of regulatory and compliance requirements changes and adapt our reference architectures accordingly
• Act as a trusted, unbiased advisor to customers, providing strategic insights to help achieve their business goals through our technology
• Emphasize the value of licensed spectrum and scalability of neutral host networks to private networks, edge compute, and beyond
• Review, validate, and approve network designs and provide feedback
• Revise designs where applicable
• Build and present design packages to customers in partnership with other Verizon stakeholders
• Explore and explain how future solution enablement is possible through Verizon’s agile and modern network architecture
• Help customers extract maximum value out of the network by advising and supporting multi-carrier, device, and application onboarding
• Partner with sales and specialists during offer discussions to ensure the value of Verizon’s network methodology is clear to customers
• Work closely with network and service delivery teams to ensure the cohesive execution of a build
• Be the voice of the customer and the market

Distinguished Architect – Solutions Architect

• Uncover your c-suite customers' pressing challenges and provide solutions
• Protect information to enhance security, improve efficiency through cloud computing, and provide tailored network solutions
• Develop and deliver outstanding packages
• Develop existing business and new high-level client relationships
• Tailor custom solutions through consultative selling
• Respond to RFPs and make compelling business cases
• Collaborate with internal and external partners from sale through implementation
• Streamline processes and effectively lead sales activities and forecasting
• Handle client and internal expectations
• Be a specialist on our enterprise offerings and know competition