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About the role
Key responsibilities & impact- Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
- Learn and uncover customers' needs by creating connections and asking the right questions.
- Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
- Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
- Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
- Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
- Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.
Requirements
What you’ll need- High school diploma or GED.
- One or more years of relevant experience required, demonstrated through work experience and/or military experience.
- Bilingual Fluency in English and Spanish.
- Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
- Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.
- Even better if you have one or more of the following: Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Benefits
Comp & perks- Best in class medical, dental, and vision
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both
- Sales recognition programs that have, in the past, awarded top performers with all-inclusive travel to domestic and international destinations, gifts, and other incentives
- Five weeks of paid time off (vacation, holidays, personal days)
- 8 weeks of paid parental leave for eligible new parents (when paired with short-term disability, this benefit may provide up to 16 weeks of paid time off for the birthing parent)
- Up to $8K per year in tuition assistance
- Discounts up to 50% off on Verizon products and services
- Additional employee discounts on attractions, automotive, travel and more.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
salescustomer servicecommunicationmerchandisinginventory managementoutbound callingtext messagingcommission-based salesbilingual fluency
Soft Skills
interpersonal skillsproblem-solvingadaptabilitycustomer engagementcommunity outreach
Certifications
high school diplomaGED