Vendelux

Customer Success Manager

• Lead, coach, and develop a team of 4 - 5 Customer Success Managers focused on mid‑market and SMB accounts.
• Own retention, expansion, and health metrics for the segment; set targets and drive team accountability and results.
• Segment accounts and prioritize resources to maximize growth and reduce churn.
• Design and scale playbooks for onboarding, adoption, churn prevention, renewals, and upsell tailored to SMB and mid‑market buyer journeys.
• Partner with Sales, Product, Customer Support, and Marketing to align on go‑to‑market motions, product feedback, and enablement.
• Coach CSMs on delivering compelling business outcomes.

Head of Customer Success – Mid-Market, SMB

Full-stack Engineer

• Be the technical owner for features end-to-end, including the systems that power our data platforms and best-in-class web application
• Ship high quality, secure, and well-tested software that scales as highly distributed systems, using incremental deliveries based on data driven prioritization and decisions
• Solve interesting and challenging technical problems, coordinating technical roadmap deliveries across our product team and front end engineers
• Collaborate with our operations and revenue teams, as well as our users to respond, react, and plan feature delivery based on user feedback and analytics
• Identify opportunities to work across our stack, and areas of the business, to help meet the needs of a quickly scaling business and product
• Work closely with our leadership team to define our product roadmap and technical strategy, and continuously improve our development process and engineering practices
• Be a technical leader and valued contributor in an autonomous, cross-functional agile team
• Mentor a growing team of engineers through pair programming and code reviews, on performant, scalable engineering principles, with a focus on iterative delivery

Staff Fullstack Engineer

Performance Marketing

• Own and execute the global demand generation strategy across paid media, email, content, SEO, ABM, and events to drive awareness, lead generation, and measurable pipeline growth aligned with business goals.
• Develop and operationalize the marketing funnel: Establish clear goals, performance metrics, and reporting across lead and opportunity stages
• Improve conversion rates across the entire marketing funnel
• Build and scale ABM programs that deliver highly personalized engagement for target accounts.
• Leverage AI and modern tooling to personalize at scale and increase team leverage.
• Build and operate AI-assisted workflows across content creation and distribution, SEO/GEO/AEO experimentation and rapid campaign iteration and personalization - using AI tools and automation platforms
• Design and optimize content frameworks aligned to the buyer journey, including ads, landing pages, nurture streams, and thought leadership.
• Implement attribution models and reporting frameworks to measure performance, identify pipeline drivers, and optimize ROI.

Demand Generation Lead

Data Analyst

• Use data to generate actionable recommendations to optimize performance and drive business results.
• Define, measure, and monitor KPIs that reflect underlying business dynamics. Develop dashboards to track progress towards key results.
• Design and build data models to capture key information necessary for business insights by integrating data from various sources.
• Work with engineering and business teams to understand data models, gather requirements, and design accurate and actionable business intelligence solutions.
• Design customer-facing dashboards and visualizations to share insights and recommendations from our platform.
• Lead the application of advanced analytics to model user behavior, uncover drivers of growth, and operationalize actionable insights.
• Collaborate with operations, sales, and customer teams to share findings, implement recommendations, and generate feedback loops.
• Communicate insights and results to peers and leaders, promoting a culture of collaboration and learning across teams via mentoring, documentation, presentations, or other knowledge-sharing methods.
• Identify bottlenecks and implement improvements to our processes and tools. We're early and the expectation of folks joining at this stage is that you'll play a huge part in setting and improving how we work.
• Provide guidance and mentorship to junior team members, fostering a culture of continuous learning and excellence.

Lead Data Analyst

Account Executive

• Become a product expert and true partner for our customers
• Source pipeline from conferences and close new deals in your territory
• Meet / exceed sales targets consistently
• Stay up-to-date with industry trends and events for event marketers in your territory

Account Executive – Mid Market

Operations

• Own day-to-day data operations workflows, including data ingestion, validation, and quality assurance
• Review and clean large datasets related to events, attendees, and companies
• Identify data inconsistencies and implement processes to improve accuracy and completeness
• Partner with Engineering and Product to improve data pipelines and tooling
• Support onboarding of new event organizer data partnerships, ensuring data is properly structured and integrated
• Build and maintain internal documentation and data standards
• Help create scalable processes as we grow our data ecosystem
• Assist with ad hoc data requests from internal teams (Sales, Marketing, Customer Success)

Data Operations Partner

Events

• Own the full Vendelux event portfolio end-to-end: design, plan, execute, and iterate on various event formats
• Design unforgettable events: unique and impressive for event professionals
• Drive attendance and engagement: smart invite strategies, pre-event motions, and follow-ups
• Visible leadership in the event marketing world: active participation in communities
• Manage a dedicated space for event & marketing community: curating programming and sparking conversation
• Content creation: Source and manage speakers & influencers for events and webinars
• Report and learn: Measure performance of events and community and refine the playbook

Events & Community Lead

Appointment Setter

• Make a high volume of daily outbound calls to targeted prospects using a parallel dialer.
• Engage prospects in consultative conversations to uncover challenges and opportunities across a book of business spanning several industries.
• Pre-book meetings for upcoming events across assigned accounts.
• Capture, track, and manage leads using a parallel dialer, and other prospecting tools.

Business Operations

• Stand up and operationalize new programs, processes, and operating models across the business.
• Identify gaps, inefficiencies, and scaling opportunities—and build pragmatic, repeatable solutions.
• Partner with leadership on strategic analyses, planning cycles, and cross-company priorities.
• Monitor business performance, analyze KPIs, and run deep dives to uncover root causes and opportunities.
• Translate data into clear insights, recommendations, and action plans.
• Improve coordination by clarifying ownership, strengthening handoffs, and tightening communication flows.
• Serve as a trusted operator who can jump in wherever needed to ensure execution stays on track.

Strategic Business Operations Partner

• Execute and optimize Vendelux’s global demand generation programs across paid media, email, content, SEO, ABM, and digital campaigns to drive awareness, lead generation, and measurable pipeline growth
• Partner with the Head of Marketing to operationalize the marketing funnel, including performance targets, campaign strategy, and pipeline forecasting
• Improve conversion rates across the marketing funnel through testing, experimentation, and performance optimization
• Build and scale ABM programs that deliver highly personalized engagement for priority accounts
• Leverage AI and modern tooling to personalize campaigns at scale and increase team leverage
• Build and operate AI-assisted workflows across content creation, SEO/GEO/AEO experimentation, prospect research, and rapid campaign iteration
• Design and optimize content frameworks aligned to the buyer journey, including ads, landing pages, nurture streams, and thought leadership assets
• Implement attribution models and reporting frameworks to measure performance, identify pipeline drivers, and optimize ROI
• Collaborate closely with Sales and SDR teams to improve lead quality, targeting, and pipeline conversion