Senior Client Account Manager
First American
Account Manager
VeliTech
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Client Onboarding & Integration Management: Own and lead the full onboarding process for new clients on the VeliGames aggregation platform.
- Account Management & Client Success: Serve as the primary point of contact for assigned clients, maintaining strong, trust-based relationships.
- Performance Monitoring & KPI Awareness: Regularly analyze the performance of client accounts and individual game providers.
- Support & Reconciliation: Assist the Finance Manager with monthly reconciliation and reporting tasks for assigned clients.
Requirements
- 2+ years of experience in Account Management in the iGaming industry (mandatory)
- Strong understanding of B2B commercial processes: onboarding, contracting, invoicing.
- Experience in client communication and negotiation of commercial terms.
- Ability to analyze account performance and work with KPIs / GGR data.
- Proven ability to coordinate cross-functional teams (Legal, Finance, Technical).
- Excellent English communication skills.
- Strong organization, multitasking, and ownership mindset.
Benefits
- Health insurance
- Retirement plans
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Account ManagementClient OnboardingPerformance MonitoringKPI AnalysisReconciliationB2B Commercial ProcessesContractingInvoicingClient CommunicationNegotiation
Soft skills
Relationship ManagementOrganizationMultitaskingOwnership MindsetCommunication
