Veeva Systems

Sales

• Hire and manage a team of A-players to create and drive business into new and existing accounts
• Meet/exceed pipeline generation and new revenue targets set for the team
• Provide strategic guidance related to key opportunities and complete sales cycles
• Manage relationships with key stakeholders across marketing, analytics, and C-level executives
• Accurate sales forecast and pipeline management
• Review and approve pricing and proposals
• Review and approve expense reports and other administrative tasks associated with managing an outside sales team
• Report and maintain timely and thorough notes pertaining to opportunities via Veeva’s CRM
• Be willing to travel 25%+

Director of Sales

Support Engineer

• Provide Tier 3-level product support, liaising between multiple teams within the RTSM product group
• Troubleshoot complex application and data-layer issues, leveraging strong debugging and analytical skills
• Work closely with product managers, developers, and engineers to identify, communicate, and resolve issues related to software functionality, new releases, and patches
• Conduct root cause analysis for recurring issues or technical challenges, ensuring that preventive measures and long-term solutions are implemented effectively
• Write and analyze SQL queries to investigate and resolve data-related issues
• Review and debug application code when necessary to diagnose production issues
• Maintain thorough documentation of all technical issues, resolutions, and known bugs. Update and contribute to internal knowledge bases, FAQs, and troubleshooting guides to assist other support teams and improve overall efficiency
• Facilitate and troubleshoot the myriad of issues associated with designing complex systems and projects

RTSM Product Support Engineer

Client Partner

• The Associate Account Partner will immerse themselves into the industry, fully learning all aspects of Life Sciences commercial business (Sales, Medical, & Marketing)
• The Associate Account Partner will serve as a point of accountability for the Veeva team while leveraging Veeva resources to serve the account globally
• Ensure that the various resources serving an account have clarity and alignment on the long-term account strategy
• In partnership with the Global Account Partner, the Associate Account Partner will be responsible for planning and implementing regular communications globally
• Cultivate Veeva relationships that provide direct access to key decision-makers across commercial teams
• The Associate Account Partner will work alongside a Global Account Partner supporting one of Veeva’s global customers focused on commercial sales activities

Associate Account Partner – Commercial

Conversion Rate Optimizer

• Understand and present Veeva RTSM to inspire prospect interest
• Manage relationships with key stakeholders across the business and IT
• Meet/exceed pipeline generation and revenue targets
• Contribute to team quarterly and annual sales goals
• Manage complex sales cycles, utilizing internal and external resources as appropriate
• Keep current with industry trends and engage customers in addressing their business challenges
• Act with urgency, integrity, and a focus on the customer

Account Partner – CRO

• Understand and present Veeva RTSM to inspire prospect interest
• Manage relationships with key stakeholders across business, IT, and C level within CROs
• Meet/exceed pipeline generation and revenue targets
• Contribute to team quarterly and annual sales goals
• Manage complex sales cycles, utilizing internal and external resources as appropriate
• Keep current with industry trends and engage customers addressing their business challenges
• Act with urgency, integrity, and a focus on the customer

Operations

• Build Smart Workflows: You will move our hiring operations to an automated ecosystem. You’ll identify and implement the right solution that fits our operational requirements, whilst prioritizing automation first and seamlessly aligned processes with other teams.
• Establish Hiring & Data Excellence: You will set the gold standard for candidate quality and process integrity. This includes designing robust verification protocols, ensuring only high-caliber talent enters the training pipeline.
• Monitor & Optimize KPIs: You are the owner of the hiring team’s output. You will build and track a real-time dashboard for critical KPIs—including SLA adherence, time-to-hire, and training churn—identifying bottlenecks and implementing projects that tangibly improve conversion and speed.
• Engineer Scalable Capacity: You will design and manage the headcount model for our Hiring Coordinators. By tracking incoming request volumes against historical throughput, you will ensure the team is perfectly sized to meet global headcount demands without bottlenecks.
• Servant Leader: Lead, mentor, and inspire a dynamic team of remote Hiring Coordinators. You will foster a culture of proactivity and high performance, ensuring your team has the tools and clarity needed to hit their sourcing and interviewing targets.
• Risk & Compliance Guardian: Proactively identify pipeline risks and operational incidents ensuring they are escalated and resolved through recurring process audits.

Data Operations Lead – Link, OpenData

Proposal Manager

• Project manage all RFP/RFI activities from initial receipt through final submission, utilizing Responsive and other enterprise tools to ensure on-time and high-quality deliverables
• Effectively coordinate contributions from cross-functional teams (Sales, Solution Consulting, Professional Services, Product, Strategy, IT Security, etc.) to develop winning responses
• Lead internal response team alignment calls and check point discussions to understand customer needs, confirm scope, identify key differentiators, and guide the team on assignments and timelines
• Draft response deliverables, manage project workflows, and conduct thorough quality checks (including formatting, proofreading, and editing of all proposal deliverables) to ensure accuracy, clarity, compliance, and a polished appearance
• Effectively handle a workload that includes multiple proposal assignments and other team projects, consistently meeting deadlines

Director

• Responsible for leading market expansion and growth for Validation Management within the North American life sciences portfolio
• Provide thought leadership and strategic direction to field-facing teams, including the development and maintenance of relationships with executive leadership at manufacturing sites
• Provide business and technical guidance to the product team to ensure new features and functionality address the unique challenges of qualifying physical assets and complex production processes
• Develop strategy and messaging to drive customer adoption, moving the market from legacy document-centric workflows to data-centric digital validation
• Coordinate resources across the entire customer lifecycle, from initial sales discovery through to successful delivery and long-term value realization
• Serve as an industry evangelist by presenting at conferences, leading webinars, and authoring content for industry publications
• Engage with technical communities of practice and manage relationships with partners
• Partner with the sales and services organizations to ensure an exceptional end-to-end customer experience that reflects a deep understanding of the manufacturing environment

Director – Veeva Validation Management Strategy

QA Engineer

• You will be the bridge between our strategic vision and operational reality, ensuring our most ambitious goals cross the finish line.
• You will drive the product forward as we disrupt the industry with first-to-market innovations.
• You will spearhead the end-to-end lifecycle of key initiatives, from initial architectural design to final deployment.
• Work closely with a team of mobile engineers to help discover, reproduce, and debug issues.
• Grow and maintain the mobile automation code.
• Create and execute test plans for existing app features.
• Work with software engineers to define testing approaches/protocols for new features as they are developed.
• Think about use cases and edge cases and develop tests to cover them.
• Provide detailed reports to the Engineering team by creating tickets using JIRA.

QA Engineer – Mobile

• You will be the bridge between our strategic vision and operational reality, ensuring our most ambitious goals cross the finish line. You aren't just managing tasks; you are safeguarding the scalability and integrity of our entire ecosystem
• You will drive the product forward as we disrupt the industry with first-to-market innovations. It’s a rare opportunity to work at the intersection of high-level creative problem-solving and rapid, tangible growth
• You will spearhead the end-to-end lifecycle of key initiatives, from initial architectural design to final deployment. By optimizing cross-functional workflows and leveraging data-driven insights, you will directly accelerate our delivery velocity and product quality
• Work closely with a team of mobile engineers to help discover, reproduce, and debug issues
• Grow and maintain the mobile automation code
• Create and execute test plans for existing app features
• Work with software engineers to define testing approaches/protocols for new features as they are developed
• Think about use cases and edge cases and develop tests to cover them
• Provide detailed reports to the Engineering team by creating tickets using JIRA

• You will be the bridge between our strategic vision and operational reality, ensuring our most ambitious goals cross the finish line.
• You aren't just managing tasks; you are safeguarding the scalability and integrity of our entire ecosystem.
• You will drive the product forward as we disrupt the industry with first-to-market innovations.
• It’s a rare opportunity to work at the intersection of high-level creative problem-solving and rapid, tangible growth.
• You will spearhead the end-to-end lifecycle of key initiatives, from initial architectural design to final deployment.
• By optimizing cross-functional workflows and leveraging data-driven insights, you will directly accelerate our delivery velocity and product quality.
• Work closely with a team of mobile engineers to help discover, reproduce, and debug issues.
• Grow and maintain the mobile automation code.
• Create and execute test plans for existing app features.
• Work with software engineers to define testing approaches/protocols for new features as they are developed.
• Think about use cases and edge cases and develop tests to cover them.
• Provide detailed reports to the Engineering team by creating tickets using JIRA.