Varicent

Full-stack Engineer

• Think outside the box to create solutions both inside and outside of the products.
• Actively work on multiple large-scale projects in parallel as a technical product expert.
• Lead architectural scoping sessions with clients, focusing on data models and integration.
• Conduct technical reviews to ensure projects are positioned for success and scalable.
• Guide customers to utilize Varicent features properly and creatively to meet their needs.
• Identify product and internal process improvements.
• Collaborate with product management and development teams to review upcoming architectural changes and third-party integrations.
• Develop front-end interfaces to streamline customer data entry, workflow, and visual presentation.
• Develop scripts using Python.
• Develop interfaces that interact with RESTful APIs.
• Optimize complex queries, reports, and processes.
• Coordinate and communicate with the customer’s project manager and project resources.
• Travel to client sites domestically or internationally may be occasionally required.

Full Stack Developer

Technical Account Manager

• Support the primary TAM in monitoring the health and performance of Varicent solutions across a portfolio of VIP customers.
• Assist in coaching users on foundational Varicent functionality, configuration concepts, and best-practice methodologies.
• Participate in reviewing new features, fixes, and release notes to help assess potential impact on the customer’s environment.
• Contribute to configuring Varicent solutions based on documented customer requirements, under guidance from the senior TAM.
• Prepare and share monthly performance, utilization, and support-related metric summaries.
• Analyze solution usage and data patterns to help identify potential issues or areas for optimization.
• Assist in implementing proactive maintenance actions and solution improvements.
• Collaborate with TAMs and Internal teams to troubleshoot errors, investigate defects, and support solution optimization efforts.
• Identify opportunities for customer value realization and surface to the primary TAM for strategic review.
• Contribute to customer conversations that frame Varicent products as targeted solutions to process challenges, enabling thoughtful upsell, cross-sell, and expansion motions.
• Partner with the TAM team to support sustainable customer engagement, project outcomes, and product adoption.
• Contribute to planning and estimating tasks within the Technical Success journey, ensuring alignment within available customer VIP entitlement.
• Work with internal stakeholders to understand change management processes and assist in recommending improvements where appropriate.
• Collaborate with TAMs to maintain reusable object repository.

Associate Technical Account Manager

Business Operations

• Business Operations Manager to strengthen how the company runs and grows the business by improving cross-functional execution, operational visibility, and business preparation for leadership and other forums.
• Focus on process improvement, OKR execution support, operational insights, and project delivery, partnering with teams to turn priorities into outcomes.
• Own end-to-end preparation for Town Halls and other leadership forums.
• Prepare executive- and board-level materials, ensuring data accuracy, narrative clarity, and visuals that clearly communicate performance.
• Support company and functional OKR execution by tracking cascading objectives and key results across teams.

Business Operations Manager

Consultant

Technical Consultant

Backend Engineer

• Build and evolve our backend using Python and TypeScript (Node.js).
• Design and scale REST APIs for high-performance data operations.
• Use AWS tools like Lambda, S3, Redshift, and DynamoDB to power our platform.
• Help shape our infrastructure using Terraform and the Serverless Framework.
• Collaborate across product, design, and QA to deliver features that just work.

Full Stack Developer

Associate Technical Account Manager

Business Operations Manager

Associate Technical Account Manager

Technical Consultant

Senior Python, TypeScript Developer