Technical Account Manager

Varicent

Technical Account Manager managing client portfolios to support their software lifecycle journey. Collaborating with clients and assisting with technical needs for Varicent's SaaS solutions.

Posted 5/11/2026full-timeRemote • 🇨🇦 CanadaSeniorLead💰 CA$92,300 - CA$121,000 per yearWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Assume the role of expert and specialist, trusted with the responsibility of managing and nurturing your designated client portfolio.
Review impact of new features and fixes and assess those against customers organizational needs
Assist in configuring Varicent specific solutions based on customer requirements as requested
Generate and communicate monthly performance and support metric reports
Analyze usage data and metrics to identify remedial actions required
Help implement remedial actions for proactive maintenance
Support other team members by troubleshooting errors, bugs & technical hurdles and advising on best practice for optimizations - upskilling the team in the process
Take initiative in identifying growth opportunities
Collaborate with our team to achieve sustainable project and product growth
Participate in Success Planning Workshops to drive Customer Success initiatives through Customer Success Planning
Work with internal stakeholders to review change management process and propose future state where possible

Requirements

What you’ll need

At least 7 years of experience in IT Consulting, Enterprise Software Implementation
Bachelor’s Degree or higher in a technical field or a related business discipline
Prior experience with Query Based Languages and Relational Databases
Technical data skills including strong experience with SQL, data manipulation, Microsoft Excel
Time management: organize work schedules ensuring deadlines are always met
Strong business communication skills
Experience in gathering and interpreting requirements and matching those with product capabilities
Ability to empathize with customers and understand their needs at every stage of the software lifecycle
Initiative and ability to work with minor oversight
Ability to adapt to evolving and changing processes
Prior hands on experience of Varicent software products (Administering, implementing, and/or supporting)
SPM Software experience

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Varicent Website LinkedIn All Job Openings 501 - 1000 employees ☁️ SaaS 🤖 Artificial Intelligence 💸 Finance SaaS
Artificial Intelligence
Finance Varicent is a leading provider of sales performance management and incentive compensation solutions. The company empowers organizations to drive revenue growth through optimized sales plans, incentive strategies, and data insights. By leveraging artificial intelligence, Varicent enhances decision-making and offers integrated solutions tailored for industries such as financial services, telecommunications, and media. Their platform supports dynamic sales planning, system integrations, and provides essential resources to manage sales performance effectively. Varicent is committed to protecting customer data and fostering growth with a strong focus on technology and strategy. Technical Account Manager 🔥 7 minutes ago 🇨🇦 Canada – Remote 💵 $92.3k - $121k / year ⏰ Full Time 🟠 Senior 🔴 Lead 🧑‍🔧 Technical Account Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Assume the role of expert and specialist, trusted with the responsibility of managing and nurturing your designated client portfolio.
Review impact of new features and fixes and assess those against customers organizational needs
Assist in configuring Varicent specific solutions based on customer requirements as requested
Generate and communicate monthly performance and support metric reports
Analyze usage data and metrics to identify remedial actions required
Help implement remedial actions for proactive maintenance
Support other team members by troubleshooting errors, bugs & technical hurdles and advising on best practice for optimizations - upskilling the team in the process
Take initiative in identifying growth opportunities
Collaborate with our team to achieve sustainable project and product growth
Participate in Success Planning Workshops to drive Customer Success initiatives through Customer Success Planning
Work with internal stakeholders to review change management process and propose future state where possible 🎯 Requirements
At least 7 years of experience in IT Consulting, Enterprise Software Implementation
Bachelor’s Degree or higher in a technical field or a related business discipline
Prior experience with Query Based Languages and Relational Databases
Technical data skills including strong experience with SQL, data manipulation, Microsoft Excel
Time management: organize work schedules ensuring deadlines are always met
Strong business communication skills
Experience in gathering and interpreting requirements and matching those with product capabilities
Ability to empathize with customers and understand their needs at every stage of the software lifecycle
Initiative and ability to work with minor oversight
Ability to adapt to evolving and changing processes
Prior hands on experience of Varicent software products (Administering, implementing, and/or supporting)
SPM Software experience Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Technical Account Manager 🕒 May 1 Aspire Software 1001 - 5000 ☁️ SaaS 🏢 Enterprise 🤝 B2B Website LinkedIn All Job Openings Technical Account Manager managing relationships with healthcare SaaS customers. Leading customer success efforts and onboarding initiatives in a remote setting. 🇨🇦 Canada – Remote 💵 $70k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧑‍🔧 Technical Account Manager Technical Account Manager 🕒 May 1 UiPath 1001 - 5000 🤖 Artificial Intelligence 🤝 B2B ☁️ SaaS Website LinkedIn All Job Openings Technical Account Manager guiding strategic customers in building enterprise-level automation programs. Taking ownership of technical success using UiPath's innovative platform. 🇨🇦 Canada – Remote 💵 $120k - $140k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧑‍🔧 Technical Account Manager Technical Account Manager 🕒 May 1 Fable 11 - 50 📚 Education 🏢 Enterprise ☁️ SaaS Website LinkedIn All Job Openings Technical Account Manager managing post-sale technical relationships for customers in cybersecurity domain at Fable. Leading onboarding, implementation, and driving adoption with a focus on measurable ROI. 🇨🇦 Canada – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧑‍🔧 Technical Account Manager Technical Account Manager 🕒 April 24 Clariti 51 - 200 🏛️ Government 🏢 Enterprise Website LinkedIn All Job Openings Technical Account Manager providing exceptional citizen experiences for governments. Focused on technical engagement and delivering support aligned with the product roadmap. 🇨🇦 Canada – Remote 💵 $75k - $90k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧑‍🔧 Technical Account Manager Technical Partnerships Manager 🕒 March 6 FirstPrinciples Holding Company 51 - 200 🤝 B2B 🏢 Enterprise 💸 Finance Website LinkedIn All Job Openings Technical Partnerships Manager managing partnerships with tech companies to support AI physicist research initiatives. Building a global tech ecosystem for autonomous scientific discovery. 🇨🇦 Canada – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🧑‍🔧 Technical Account Manager View More Technical Account Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

IT ConsultingEnterprise Software ImplementationQuery Based LanguagesRelational DatabasesSQLdata manipulationMicrosoft ExcelVaricent software productsSPM Software

Soft Skills

time managementbusiness communicationempathyinitiativeadaptability

Certifications

Bachelor’s Degree