Vanguard

Compliance

• Provides support to crew and management in dealing with general crew issues
• Formulates and recommends program goals to improve crew morale, motivation and satisfaction
• Maintains open communication between management and crew and serves as a mediator for problem resolution
• Coaches managers and crew on policies, programs and procedures and ensures adherence with organizational policy and labor law legislation
• Participates in special projects and performs other duties as assigned

Crew Relations and Compliance Specialist

Operations

• Two-year Technology Leadership Program in the Technology Operations track consisting of three, eight-month rotations.
• Build and manage effective operations and systems that allow Vanguard to perform internally and externally at its best.
• Support achieving client outcomes and giving investors the best chance at investment success.
• Gain hands-on experience in network engineering, infrastructure, and automation.
• Practice Agile & LEAN methodologies and participate in technical capstones and hackathons.
• Share insights and drive outcomes individually and in collaborative, supportive environments.
• Build a network with program managers, alumni, senior leaders and peers and receive personalized coaching and mentorship.
• Balance technical and non-technical work (program committees, internship support, development of peers).

Technology Leadership Program – Technology Operations

Marketing

• The Analytics Manager leads a team of analysts responsible for delivering strategic insights across digital, marketing, and operational domains.
• This role bridges business strategy and data science, translating complex data into actionable solutions that drive performance and innovation.
• Role Responsibilities (as outlined in job posting) include Team Development (30%), Strategic Leadership (20%), Data Analysis & Reporting (20%), Innovation & Experimentation (20%), Cross-Functional Collaboration (10%).

Manager, Advanced Analytics, Marketing

Manager

• Collaborate with municipal index portfolio managers and traders to develop and implement investment strategies
• Lead day-to-day management of municipal bond index ETFs, including trade execution and portfolio construction/rebalancing
• Cultivate and maintain relationships with external trading counterparties and internal partners (credit research, risk, operations, legal, investment strategy)
• Represent the Municipal Index team and funds to internal and external stakeholders, conferences, and associations
• Partner with investment technology to develop tools that enhance portfolio management efficiency and insight
• Mentor and develop less tenured team members

Fixed Income Portfolio Manager, Municipal Index

QA Automation Engineer

• Design, implement, and maintain SOAR playbooks to automate routine security tasks and incident response processes.
• Develop and maintain integrations between the SOAR platform and security tools such as SIEM, EDR, DLP and threat intelligence feeds.
• Collaborate with various teams to identify automation opportunities and improve response times.
• Work with cross-functional teams to gather requirements, design solutions, and ensure alignment with business objectives.
• Develop metrics to measure the effectiveness of automated workflows and identify areas of improvement.
• Provide training and documentation to CSOC analysts and other stakeholders on SOAR platform capabilities and playbook usage.
• Provide technical support to maintain our SOAR platform.

Senior Security Automation Developer

Security Analyst

• Design and conduct Red Team operations focused on AI/ML systems, including adversarial input testing, model inversion, poisoning, and evasion attacks
• Emulate threat actors targeting AI infrastructure (e.g., model hosting platforms, training data lakes, inference APIs)
• Develop custom tooling and payloads for AI-specific attack scenarios, including adversarial examples and synthetic data manipulation
• Collaborate with data scientists and ML engineers to assess model robustness, fairness, and explainability under adversarial conditions
• Lead Purple Team exercises to validate detection and response capabilities for AI-related threats
• Produce detailed reports and executive briefings outlining risks, attack paths, and remediation strategies
• Contribute to threat modeling and detection engineering for AI systems
• Stay current on emerging AI threats, adversarial ML research, and regulatory implications
• Mentor junior team members and foster a culture of offensive innovation

Offensive Security Analyst, AI Specialist

Account Executive

• Connect with retail clients and prospects through an inbound phone channel, engage in a meaningful conversation to understand their needs, and position the Vanguard products and services that they can use to meet their goals and objectives
• Educate clients and prospects on Vanguard’s products and services including financial planning, cash management, and funds/ETFs and position appropriate solutions based upon the uncovered client needs
• Identify investors’ non-Vanguard assets, conduct advanced needs analysis of clients’ financial situation, and provide clients with Vanguard's value proposition to win additional business
• Own the relationship during the sales process. Manage a book of clients and prospects that have not yet committed to Vanguard by engaging them through phone and digital channels to complete the sale

Inbound Sales Consultant

Program Manager

• Hires, evaluates, and supervises crew.
• Provides guidance and training as necessary to develop crew.
• Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.
• Manages cross-divisional programs or multiple workstreams within a larger program.
• Drives all phases of the program lifecycle from inception through implementation while ensuring that business objectives are delivered with high quality and within targeted timeframes.
• Creates and maintains a multi-year program strategy that clearly identifies specific actions and tasks needed to achieve future state goals.
• Provides written and verbal communication to many different audiences within Vanguard on the status of the program.
• Builds and maintains strategic relationships across sites, departments, divisions, and internal and external partners to support their program initiatives.
• Develops strong relationships with program leadership, sponsors, and workstream leads.
• Ensures all steps are taken to mitigate risk, and maintains control, compliance, audit, and legal requirements.
• Integrates and oversees change management efforts across the overall program.
• Closely monitors program costs and budget and escalates cost variances appropriately and timely.
• Participates in special projects and performs other duties as assigned.

Senior Manager, Business Program Management

Financial Planning and Analysis

• Prepare for, and meet with, portfolio company leaders on topics related to board composition, oversight of strategy and risk, executive compensation, and shareholder rights.
• Develop a thorough understanding of Vanguard's investment stewardship philosophy and guidelines as well as an expertise in select corporate governance areas, such as board composition and evolution, executive compensation, governance structures, and risk management.
• Deliver voting and engagement outcomes, in line with Vanguard’s proxy voting policies, through research on corporate governance topics, complex analyses, and a solid understanding of Vanguard’s investment stewardship philosophy
• Demonstrate comfort with ambiguity on complex thematic areas including a variety of corporate governance topics
• Demonstrate willingness to continually build expertise in evolving corporate governance, equity sector, and material risk areas
• Cultivate difference by engaging in team discussions and offering candid, well-reasoned perspectives
• Collaborate well across our global program to drive outcomes
• Assign and monitor the completion of deliverables, including developing and reviewing proxy voting decisions for Vanguard's internally managed holdings and preparation of portfolio company engagement materials.
• Review company disclosures and other available research to analyze complex proposals against Vanguard's proxy voting guidelines and present relevant recommendations to management.
• Review individual analysis and proxy voting recommendations produced by other crew members for proposals that are routine to moderately complex in nature.
• Establish and maintain strong working relationships with business partners and vendors.
• Proactively communicate with stakeholders and business partners, including presentation of ideas and recommendations.
• Lead projects within the department and develop ideas for initiatives to improve outcomes, increase operational efficiency, and reduce risk.
• Mentor and provide feedback to less experienced crew members on application of Vanguard's proxy voting guidelines, engagement preparation materials or general governance topics.
• Participate in special projects and perform other duties as assigned.

Investment Stewardship Voting/Engagement Analyst

• Oversight and review of daily pre- and post-tax performance calculations for all VPI accounts.
• Identify and resolve issues with account performance, and own all composite performance management, reporting, and compliance processes, including VPI’s annual Global Investment Performance Standards (GIPS) certification.
• As many of these processes are run through proprietary software, you will interface with VPI’s engineering teams to improve and drive further automation.
• Supports the Vanguard Personalized Indexing client-facing teams and portfolio managers with account performance reviews, analytic comparisons, and attribution analysis.
• Performs regular audits of daily pre- and post-tax account performance. Proactively identifies and resolves issues.
• Ability to support daily investment operations activities (reconciliation, corporate actions, etc…) and understand their impact on performance calculations.
• Project manages and executes annual GIPS compliance inspection. Serves as primary contact to VPI’s 3rd party auditor.
• Facilitates recurring internal GIPS Committee meetings. Manages agenda, surfaces methodology reviews, etc…
• Monitors and manages composite performance, including owning VPI’s proprietary rules-based composite membership and composite returns calculation tools.
• Drives improvements in the performance management and operational metrics of the Personalized Indexing business.
• Ability to work independently with large volumes of data; ability to organize, clean, join and analyze large data sets.
• Carries out special projects related to Personalized Indexing accounts, performance, and risk.

Investment Performance Analyst, Specialist

Risk

• Provides operational risk expertise and advice to support a division or area.
• Provides effective risk guidance, oversight, and assurance services to enterprise and divisional partners.
• Develops and maintains divisional risk frameworks to support risk identification and mitigation.
• Provides risk guidance, oversight, and assurance to enterprise and divisional partners based on Vanguard's operational and strategic risk framework.
• Ensures the development and implementation of effective divisional risk controls.
• Leads and manages the efficiency and effectiveness of risk management within the business.
• Sets measurable goals and examines ways to raise standards, to increase quality and improve overall risk management efforts of the team.
• Measures departmental success in identifying and managing risk exposure, and prioritizes existing and emerging risks and advises on appropriate control design and testing.
• Leads the business in the development, implementation and management of long-term risk management strategies in accordance with department goals and objectives, standard risk management policies and procedures, and the overall risk strategy.
• Works with the business to mitigate risks and optimize process efficiency.
• Uses expert industry best practice knowledge to design effective controls, and makes recommendations for developing new risk management strategies for the business.
• Provides consultation, facilitation and analytical support to the divisional management team as new products, services and processes and procedures are developed to ensure risk is properly mitigated.
• Develops and maintains strong relationships with enterprise and divisional clients to understand their ongoing risk needs.
• Acts as a thought partner to the business.
• Assesses the design of existing controls and make recommendations, leverages industry best practice for improvement as needed.
• Understands the risk management framework and utilizes the core concepts when discussing risk exposures with the business.
• Participates in special projects and performs other duties as assigned.

Divisional Risk Advisor, Senior Specialist

• Provides operational risk expertise and advice to support a division or area based on Vanguard's risk framework
• Develops and maintains divisional risk frameworks to support risk identification and mitigation
• Provides risk guidance, oversight, and assurance services to enterprise and divisional partners
• Manages efficiency and effectiveness of risk management; sets measurable goals and examines ways to raise standards, to increase quality and to improve overall risk management efforts of the team
• Monitors progress and measures departmental success in identifying and managing risk exposure
• Leads and assists the business in the development, implementation and management of short- and long-term risk management strategies in accordance with department goals and objectives as well as standard risk management policies and procedures
• Works with the business to mitigate risks and optimize process efficiency
• Uses industry best practice knowledge to design effective controls, and makes recommendations for developing new risk management strategies for the business
• Provides consultation, facilitation and analytical support to the divisional management team as new products, services and procedures are developed to ensure risk is properly mitigated
• Develops strong relationships with enterprise and divisional clients to understand their ongoing risk needs. Builds credibility as a thought partner
• Assesses the design of existing controls and make recommendations, leverages industry best practice for improvement as needed
• Understands the risk management framework and utilizes the core concepts when discussing risk exposures with the business
• Participates in special projects and performs other duties as assigned

Divisional Risk Advisor, Cash & Savings Program, Specialist

Ecommerce

• Define and lead the digital experience and growth strategy, integrating UX, SEO/GEO, and personalization into a unified roadmap
• Manage a team of 20+, including people leaders, individual contributors, and vendor partners
• Drive acquisition and CX performance metrics (e.g., organic traffic, AI visibility, dCSAT, test-and-learn velocity)
• Translate business goals into prioritized agile digital initiatives leveraging the double diamond framework
• Leverage technologies and audience insights to unlock real-time personalization and orchestrated journeys
• Stay ahead of search trends, GenAI/LLM evolution, and content discoverability
• Serve as strategic thought partner to leaders across Marketing, Product, Technology, and Design
• Influence senior stakeholders with strong narrative skills and strategic storytelling

Head of Digital Experience and Growth

Communications

• Provides consultation to develop internal communications solutions that drive identified outcomes.
• Translates business strategies and initiatives into messaging and content.
• Prioritizes communications and messages to maximize impact on target audiences and business outcomes.
• Creates effective and compelling internal communications content based on deep understanding of target audience and the broader operating environment.
• Drives the execution of all phases of the internal communications process, including conception, implementation, and measurement.
• Leads day-to-day internal communication activities.
• Resolves conflicts over content or internal communication channel recommendations by acting as a trusted advisor to influence, coach, and negotiate with stakeholders.
• Improves end-to-end communication processes by applying current and evolving industry standards, while complying with Vanguard brand.
• Proactively sources news and stories for broader application.
• Develops and strengthens working relationships with key influencers across the organization and in the industry to support communications and business objectives.
• Participates in special projects and performs other duties as assigned.