Valatam

Operations

• Oversee daily operations across property Caretaking & Maintenance.
• Guest Support / Customer Experience.
• Serve as the primary operational escalation point.
• Ensure homes are consistently 5-star guest-ready.
• Recruit, interview, and hire team members aligned with company culture.
• Lead department managers, coordinators, and field teams.
• Oversee vendor and service provider coordination.
• Implement quality assurance inspections and documentation standards.
• Monitor guest satisfaction metrics and response times.
• Track KPIs related to readiness, staffing, and service quality.

Director of Operations

Account Executive

• Conduct outbound B2B sales with cold calling, discovery and demos.
• Manage pipeline in CRM, record calls, follow-ups.
• Customize proposals, send contracts & legal documents.
• Follow up on proposals and contracts.
• Coordinate with recruitment & HR for placements.
• Report daily activity & results.

Bilingual Sales Executive – English/Spanish, LATAM

• Execute outbound sales and lead generation.
• Manage pipeline in CRM, record calls, follow-ups.
• Customize proposals, send contracts & legal documents.
• Follow up on proposals and contracts.
• Coordinate with recruitment & HR for placements.
• Report daily activity & results.

Bilingual Sales Representative – Full Sales Cycle, Outbound, B2B

Bilingual Outbound Sales Executive, B2B Hunter

Sales Development Rep

Bilingual Sales Development Executive – LATAM, B2B

Ecommerce

• Process and monitor daily orders, returns, and exchanges.
• Coordinate and track inventory and stock transfers with warehouses and partners.
• Provide timely customer service and communicate clearly with internal and external stakeholders.
• Update website imagery and assist with product page updates.
• Support retailer onboarding with catalogs and sales materials.
• Create and adapt creative assets using Canva, Photoshop, and AI tools.
• Develop basic marketing materials such as postcards, price lists, and one-sheets.
• Provide administrative support to the CEO and operations team as needed.

Director of Operations

Bilingual Sales Executive – English/Spanish, LATAM

Bilingual Sales Representative – Full Sales Cycle, Outbound, B2B

Bilingual Outbound Sales Executive, B2B Hunter

Bilingual Sales Development Executive – LATAM, B2B

E-commerce Operations, Creative Assistant