Logistics & Operations Assistant

Valatam

Logistics & Operations Assistant working remotely for Valatam, connecting bilingual professionals with global clients. Responsible for supporting operations, customer communication, and administrative tasks.

Posted 6/12/2026full-timeRemote • 🇻🇪 VenezuelaJuniorMid-Level💰 $696 - $1,044 per monthWebsite

About the role

Key responsibilities & impact

Execute and monitor administrative tasks across departments, ensuring all requests are handled within established timelines.
Maintain accurate data entry and update records in CRM and internal systems.
Respond to customer and internal inquiries via email and chat in a professional and timely manner.
Coordinate scheduling, follow-ups, and documentation to keep operations running smoothly.
Ensure customer files, notes, and records remain organized and accessible at all times.
Prepare clear, error-free customer-facing documentation and reports.
Identify potential issues or delays and escalate them to the appropriate coordinator.
Other similar or related tasks.

Requirements

What you’ll need

Fluent English (C1/C2) and Spanish.
2 – 5 years of experience in operations, administrative support, or customer-facing roles.
Comfortable working with minimal supervision and managing multiple priorities simultaneously.
Ability to make light decisions and adapt to partially documented or evolving workflows.
Experience with Asana, Notion, Trello, or similar project management tools is a plus.
Proficiency with Google Workspace and Microsoft Office.
Excellent communication and problem-solving skills.
Quiet home office, stable internet (≥ 10 Mbps down / 2 Mbps up), and backup connection.
Bachelor's or Associate's degree preferred.

Benefits

Comp & perks

Hourly rate equivalent to USD $696 – $1,044/month (experience-based).
Annual pay increments.
Discretionary client bonuses (80 % of clients award year-end bonuses).
7 U.S. federal holidays + 4 paid PTO days.
Monthly medical insurance stipend (after meeting eligibility criteria).
Birthday / Anniversary bonuses + Gym / Wellness allowance.
Unlimited online fitness classes + company events & Christmas celebrations.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data entryCRMdocumentationreport preparationproblem-solving

Soft Skills

communicationorganizationaltime managementadaptabilitydecision-making

Certifications

Bachelor's degreeAssociate's degree