US Anesthesia Partners

Human Resources

• Rotate between functions within a defined USAP practice and/or HR business unit.
• Learn and apply crucial skills in Human Resources through exposure and completion of objective project deliverables designed to help both you and USAP achieve desired outcomes.
• Serve in a broad HR role as a functional expert, business partner, and enabler for the organization by leveraging your academic knowledge and personal capabilities.
• Maintain professional relationships with staff, clinicians, and external customers.
• Utilize a courteous, enthusiastic, open-minded, critical approach to policies and procedures.
• Relate and apply knowledge acquired in the academic setting to the company setting.
• Be consistent and punctual in the submission of all work assignments.
• Meet regularly with HR Leadership to gain insight, gain mentorship, share observations, and collaborate on key initiatives.
• Gain exposure to multiple HR functions through hands-on learning and job collaboration opportunities.
• Seek and apply feedback to support professional and personal development throughout the internship.
• Participate in team meetings, trainings, and special projects to broaden HR knowledge and experience.
• Complete and present a final summation project highlighting key learnings, experiences, and recommendations from the internship.
• Demonstrate professionalism, accountability, and confidentiality in all aspects of the role.
• Build relationships across teams to expand knowledge of the organization and HR profession.
• Potential travel to USAP offices to connect with team in person.

Human Resources Intern

General

• Maintains accurate records of providers’ credentials
• Processes providers’ applications for privileges and reappointments and monitors licensure renewal activity for Physicians, CRNA’s, APRN’s, and PA’s
• Processes initial and reappointment assignments for hospitals and surgical centers and for assigned divisions
• Performs internal credentialling for all applicable USAP clinicians, as assigned
• Maintains complete file of provider’s licensure and credentials
• Monitors renewals of licensure and forwards copies of licensure to facilities as renewals are received
• Maintains and updates credentialing database, inclusive of demographic and licensure information
• Maintains and updates continuing medical education/ACLS credits and other training requirements
• Maintains and updates curriculum vitae/profiles for each provider
• Maintains correspondence files and credentialing archival files
• Performs other credentialing duties as requested
• Adheres to all company policies and procedures
• Performs other duties as assigned.

Facility Credentialing Specialist II

Billing Specialist

• Supports core demographic production teams through escalation and clarification.
• Troubleshoots cases as needed to determine the appropriate course of action, including escalation when necessary.
• Reviews escalated charge tickets to ensure accuracy of supporting details and proper registration.
• Manually extracts and attaches required documentation from external billing systems when necessary.
• Contacts facilities as needed to obtain necessary information to ensure accurate and complete case billing.
• Maintains strictest confidentiality.
• Performs other duties as assigned.

Billing Charge Entry Specialist II

QA Automation Engineer

• Designs and documents process automations that adhere to the principles of a well architected automation framework.
• Collaborates with key business stakeholders on process automation, translating that into technical solutions across multiple automation technologies.
• Creates and maintains automation architecture documentation including architectural diagrams, PDD, SDD, and runbooks.
• Manages and maintains the automation environment including robots and the platform technologies associated.
• Participates in full Software Development Lifecycle (SDLC).
• Conducts automation code reviews to ensure USAP governance and standards are being followed.
• Works directly with the Enterprise Architect and Senior Automation Developer to ensure that overall enterprise architecture governance and guidance is being followed at the automation development level.
• Maintains knowledge and awareness on technology trends and advancements helping ensure that USAP automation development stays competitive and secure.
• Other duties as assigned by management.

Process Automation Engineer

Operations

• Provides administrative support for clinical and non-clinical leadership.
• Assists with administrative tasks, data entry, and analysis, as well as document management.
• Supports the scheduling and coordination of meetings and events.
• Collaborates with team members on various projects and initiatives.
• Assists in preparing reports and presentations as needed.
• Participates in team meetings and contributes ideas for process improvements.
• Assists with special projects as requested relating to practice growth and development.

Operations Intern

Business Operations

• Responsible for process evaluation and standardization, establishing performance metrics, identifying productivity enhancements, developing and maintaining process documentation, and driving overall continuous improvement
• Partners closely with operational leaders, IT, analytics, compliance, and executive stakeholders to improve efficiency and financial outcomes
• Oversees operational workflows that align with strategic growth goals, project prioritization, vendor collaboration and procurement, and change management
• Identifies high-impact automation and process improvement opportunities across the revenue cycle including patient access, coding, billing, claims management, and collections
• Develops and monitors KPIs related to automation performance, operational efficiency, financial outcomes, and adoption

Director – Business Process Improvement

Recruitment

• Responsible for full-cycle recruitment for non-clinical roles across multiple enterprise functions, including IT, Finance, Human Resources, Operations, and Legal.
• Partner closely with Business Leaders including C-level executives to support the planning and execution of non-clinical talent acquisition delivery.
• Execute staffing strategies; source and recruit professional level and executive candidates.
• Manage the end-to-end full life cycle recruiting process; adhere to all relevant tracking and compliance requirements.
• Lead and execute special projects to support long-term talent strategy.

Senior Recruiter

QA Engineer

• Supports our coding QA process and coder and provider documentation integrity and education.
• Provides clinical documentation review to support correct coding and regulatory compliance.
• Responsible for reviewing professional coding accuracy and quality and educational feedback to coders and providers.
• Conducts coder QA and education as part of identified remediation.
• Collaborates with management on development of individual or group performance improvement plans related to billing compliance or coding issues.
• Develops or reviews internal workflow or pathway directives that impact coding and charge capture to include system edits.
• Conducts coder pre-production QA and education.
• Prepares coder content and curriculums and presents coding curriculums.
• Reviews and prepares documentation for educator feedback sessions.
• Provides recommended improvements to documentation templates.
• Prepares and presents coding and regulatory updates.
• Maintains operational workflow pathways and assists coding leads as needed.
• Maintains the coding resources shared library.
• Utilizes knowledge of the revenue cycle and analyzes coding data to assist with the QA selection process.
• Assists in reviews of coding related edits and claim denials.
• Creates tracking and trend reports associated with the initiatives.
• Maintains audit software and database updates.

Anesthesia Coding QA Specialist III

Accounts Receivable

• Contacts insurance companies for status on outstanding claims
• Processes and follows up on appeals to insurance companies
• Refiles claims as needed
• Works correspondence daily
• Maintains basic proficiency with using spreadsheets
• Audits adjustment requests and completes when appropriate
• Resolves manual tasks assigned to AR for follow up
• Works outstanding accounts receivable from assigned work queues
• Meets productivity standards as set by the department
• Maintains an accuracy rating of 97% or greater on audited accounts
• Maintains strictest confidentiality
• Works to become an SME across multiple workflows and various payers
• Identifies and communicates trends to leadership
• All other duties assigned.

Accounts Receivable Representative II

• Provides day-to-day guidance, mentoring, and support to the RCM department
• Assists the team in resolving complex claim issues and member escalations, identifies trends, and ensures timely and effective resolutions
• Recommends and coordinates training opportunities to enhance RCM member skills and knowledge
• Identifies process improvement opportunities and participates in operational initiatives
• Collaborates with internal and external stakeholders to resolve complex issues and improve overall credit/refund performance
• Establishes effective communication channels to ensure alignment between departments
• Actively works and monitors the escalation queue to ensure timely resolution of tasks
• Analyzes escalation trends and provides real-time and scheduled feedback to team members
• Delivers targeted training and coaching to enhance team members’ understanding of escalation scenarios and best practices
• Serves as the primary point of contact for complex or sensitive escalation cases
• Creates and processes the weekly refund check utility file in accordance with established timelines and quality standards
• Assists with all refund reports and projects as needed
• Helps onboard and mentor new team members, reinforcing departmental policies and procedures
• Provides backup coverage and support to the supervisor or manager when needed.

Billing Team Leader

• Conducts coder QA and education as part of identified remediation.
• Collaborates with management on development of individual or group performance improvement plans related to billing compliance or coding issues.
• Develops or reviews internal workflow or pathway directives that impact coding and charge capture to include system edits.
• Conducts coder pre-production QA and education.
• Prepares coder content and curriculums and presents coding curriculums.
• Reviews and prepares documentation for educator feedback sessions.
• Provides recommended improvements to documentation templates.
• Prepares and presents coding and regulatory updates.
• Maintains operational workflow pathways and assists coding leads as needed.
• Maintains the coding resources shared library.
• Utilizes knowledge of the revenue cycle and analyzes coding data to assist with the QA selection process.
• Assists in reviews of coding related edits and claim denials.
• Creates tracking and trend reports associated with the initiatives.
• Maintains audit software and database updates.