Director – Business Process Improvement

US Anesthesia Partners

Director of Business Process Improvement for Revenue Cycle Management at USAP. Responsible for driving operational excellence through process evaluation, standardization, and performance metrics.

Posted 6/15/2026full-timeRemote • Texas • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Responsible for process evaluation and standardization, establishing performance metrics, identifying productivity enhancements, developing and maintaining process documentation, and driving overall continuous improvement
Partners closely with operational leaders, IT, analytics, compliance, and executive stakeholders to improve efficiency and financial outcomes
Oversees operational workflows that align with strategic growth goals, project prioritization, vendor collaboration and procurement, and change management
Identifies high-impact automation and process improvement opportunities across the revenue cycle including patient access, coding, billing, claims management, and collections
Develops and monitors KPIs related to automation performance, operational efficiency, financial outcomes, and adoption

Requirements

What you’ll need

Bachelor’s degree in business, healthcare administration, information systems, finance, operations, or a related field
7+ years of experience in healthcare revenue cycle operations, process improvement, automation, or operational transformation
7+ years of leadership experience managing projects, programs, teams, or enterprise initiatives
Strong knowledge of healthcare revenue cycle functions, workflows, payer processes, and regulatory considerations
Demonstrated ability to lead cross-functional initiatives and influence senior stakeholders
Strong analytical, operational, and strategic problem-solving skills
Excellent communication, presentation, and executive-facing skills.

Benefits

Comp & perks

Health insurance
401(k) retirement plans
Paid time off
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

process evaluationstandardizationperformance metricsprocess documentationcontinuous improvementautomationKPI developmentoperational efficiencyfinancial outcomesrevenue cycle management

Soft Skills

leadershipcross-functional collaborationinfluenceanalytical skillsstrategic problem-solvingcommunication skillspresentation skillsexecutive-facing skills