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Billing Team Leader
US Anesthesia PartnersTeam Leader overseeing revenue cycle management operations at US Anesthesia Partners. Guiding and mentoring the team for quality and productivity in daily operations.
About the role
Key responsibilities & impact- Provides day-to-day guidance, mentoring, and support to the RCM department
- Assists the team in resolving complex claim issues and member escalations, identifies trends, and ensures timely and effective resolutions
- Recommends and coordinates training opportunities to enhance RCM member skills and knowledge
- Identifies process improvement opportunities and participates in operational initiatives
- Collaborates with internal and external stakeholders to resolve complex issues and improve overall credit/refund performance
- Establishes effective communication channels to ensure alignment between departments
- Actively works and monitors the escalation queue to ensure timely resolution of tasks
- Analyzes escalation trends and provides real-time and scheduled feedback to team members
- Delivers targeted training and coaching to enhance team members’ understanding of escalation scenarios and best practices
- Serves as the primary point of contact for complex or sensitive escalation cases
- Creates and processes the weekly refund check utility file in accordance with established timelines and quality standards
- Assists with all refund reports and projects as needed
- Helps onboard and mentor new team members, reinforcing departmental policies and procedures
- Provides backup coverage and support to the supervisor or manager when needed.
Requirements
What you’ll need- Bachelor's degree in a related field preferred
- 2+ years of experience in a lead or supervisory role with a proven track record of team development and mentoring
- 3+ years of experience in revenue cycle management, specifically in collections and/or denial management
- Strong understanding of healthcare billing principles, insurance claims processing, and reimbursement methodologies
- Analytical mindset with the ability to interpret data and generate meaningful insights
- Strong problem solving and decision-making abilities
- Exceptional communication and interpersonal skills.
Benefits
Comp & perks- Eligible for a quarterly bonus
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
revenue cycle managementcollectionsdenial managementhealthcare billing principlesinsurance claims processingreimbursement methodologiesdata analysisprocess improvementtraining and coachingescalation management
Soft Skills
mentoringproblem solvingdecision makingcommunicationinterpersonal skillsteam developmentcollaborationanalytical mindsetorganizational skillsleadership
Certifications
Bachelor's degree