ŌURA

Account Manager

• Lead development of comprehensive account-based plans for top-tier partners, establishing multi-year strategic roadmaps that treat each partner as a unique market for expansion.
• Drive sell-through and adoption by identifying high-potential expansion opportunities within existing accounts to hit aggressive quarterly and annual revenue milestones.
• Negotiate and manage complex, multi-tiered commercial contracts and margin-share models to maximize long-term contribution margin and "share of wallet" within the market.
• Own the end-to-end partner implementation lifecycle post-contract execution, orchestrating the transition from Business Development hand-off to full operational launch.
• Act as the internal "General Manager" for your portfolio, rallying alignment across Legal, Finance, Marketing, and Product to ensure all technical and operational obligations are met.
• Partner internally and externally to develop scalable enablement and marketing strategies to turn partner channels into high-performing 3rd-party selling engines.
• Design and implement the foundational "Partner Playbook," including health scoring, QBR frameworks, plus scalable operations suited for scaling the function.

Senior Strategic Partner Manager, Employee Wellness

Procurement

• Collaborate with EE engineering teams to influence and align supplier product roadmaps with the company’s long-term hardware strategy and product lineup.
• Secure reliable component supply and locked-in commercial terms to support both production demand and engineering builds for NPI programs across the full EE component portfolio.
• Apply deep understanding of pricing structures and cost drivers for EE components to lead cost analysis activities at the module and component level, and negotiate with suppliers to meet or beat target cost objectives.
• Own forecast alignment and supplier capacity planning to safeguard supply continuity for development, pilot, and mass production needs
• Proactively monitor global silicon market dynamics, technology trends, and capacity/geopolitical risks, translating insights into category strategies and mitigation plans

Sourcing Manager, Silicon/EE Components

Operations

• Define and own the technical roadmap for our lifecycle tooling ecosystem (e.g., Braze), ensuring total data stability, governance, and future-proof documentation.
• Lead cross-functional work alongside Lifecycle Marketing, Data Engineering and Data Analytics to define and maintain source of truth lifecycle data models (events, attributes, segments, composite scores, propensity models).
• Drive operational efficiency by architecting AI-driven automation workflows and internal tooling to eliminate repetitive production overhead.
• Collaborate with the lifecycle marketers to systematize journey designs and briefs into robust, testable flows in Braze (or equivalent)
• Implement and maintain scalable templates, modular components, and reusable logic.
• Operationalize A/B and multivariate tests end to end, setting up principles for audience configuration, randomization, holdouts, and measurement-ready instrumentation.
• Own reporting requirements for lifecycle ops (e.g., journey health, delivery and error monitoring, experiment status dashboards).

Lifecycle Operations Manager

AI Research Scientist

• Build, deploy, and maintain production-grade AI and ML pipelines, backend services, and infrastructure that support Oura's AI Advisor and custom model initiatives
• Design and implement evaluation systems and tooling to measure grounding, reliability, and actionability of LLM and agentic systems in production
• Develop and deploy agentic AI systems in production
• Lead initiatives end to end — from problem definition and research through deployment, monitoring, and iteration
• Partner with Product and Engineering teams to translate data-driven insights into shipped product features
• Build and optimize custom AI solutions through fine-tuning, knowledge distillation, and quantization
• Help build Oura as a leader in AI expertise and infrastructure
• Proactively identify opportunities to improve the product and bring your own ideas to the table

Senior AI Scientist

Financial Planning and Analysis

• Own recurring components of the monthly actuals process
• Maintain core FP&A models and reporting outputs
• Investigate variances versus budget and prior periods
• Support budget and forecast cycles through data preparation
• Act as a Pigment power user for Core FP&A
• Prepare recurring executive materials
• Build and improve dashboards and reporting templates
• Document core FP&A processes and controls
• Partner with Accounting and cross-functional Finance teams
• Leverage AI tools for data validation and analysis

Financial Analyst, FP&A

SDET

• Design for Testability (DFT)
• Drive early and ongoing manufacturing involvement to ensure products are designed for robust, scalable, and cost-effective testing.
• Partner with Hardware, Systems, and Product teams to define test requirements aligned to product specifications and quality targets
• Incorporate DFMEA / PFMEA, Engineering Specifications, and test coverage analysis into product design
• Own test engineering across all phases: POC/Proto/EVT/DVT/PVT, ramp, and mass production
• Provide hands-on production support for complex test issues, yield excursions, and systemic failures
• Lead test readiness reviews and production gate decisions with Operations and CM partners
• Architect, design, and deploy manufacturing test stations and processes
• Develop and maintain test software and automation in Python, C, C++, Rust including: Instrument control, Data acquisition and logging, Test sequencing and error handling, Factory dashboards and analytics hooks
• Drive modular, scalable, and maintainable test software frameworks suitable for high-volume manufacturing
• Apply statistical tools such as GR&R, SPC, Cp/Cpk, correlation analysis, and DOE
• Ensure test processes and fixtures meet capability, repeatability, and scalability requirements
• Analyze production data to identify trends, root causes, and improvement opportunities
• Lead failure analysis efforts across test stations, products, and manufacturing processes
• Close test gaps and correlation issues across internal labs and external factories
• Improve product quality, yield, and cost through systematic test optimization
• Act as the primary technical interface to Contract Manufacturers and test equipment vendors
• Drive CM test development, qualification, deployment, and sustaining
• Lead issue resolution related to tester hardware, software, fixtures, and factory execution
• Provide technical direction, training, and mentorship to CM teams and automation suppliers
• Collaborate closely with Hardware, Firmware, Quality, Operations, Supply Chain, and Program teams
• Prepare and present clear, concise test engineering status updates to leadership and executive stakeholders
• Influence decisions through data, technical depth, and operational insight.

Senior Manufacturing Test Engineer

Program Manager

• Own cross-functional global launch readiness across all GTM workstreams — ecommerce, logistics, supply chain, customer care, finance, marketing, and physical retail — ensuring every function is aligned and ready to execute on launch day
• Track milestones, surface risks, and drive decisions across workstreams from NPI through post-launch, serving as the connective tissue between teams
• Own launch performance tracking and post-launch retrospectives, translating insights into actionable improvements and executive-ready reporting
• Partner with GTM leadership to develop repeatable frameworks, launch playbooks, and operating cadences that improve execution quality across the team

Staff Program Manager, Product Go-to-Market

QA Automation Engineer

• Build and lead a high-performing, globally distributed Integration & Automation Engineering team
• Own Oura’s Business Technology Services (BTS) and core integration platform
• Own Workato as a delivery surface for enterprise integrations and automations
• Define and run the operating model for integrations and automation across IT
• Establish and embed reliability practices for mission-critical integration services
• Partner with Security, Data, and Finance to ensure integrations are auditable and well-governed
• Stay close to the AI Productivity team’s work on agents and MCP-based integration patterns
• Act as a visible technical leader and communicator for integration and automation across Oura

Director, Integration & Automation Engineering

Account Executive

• Own the inbound sales cycle across Corporate Gifting & Events, and Employee Health & Wellness opportunities.
• Qualify customer needs and recommend appropriate Oura solutions based on program goals, audience, budget, and timeline.
• Build and maintain a healthy pipeline; prioritize effectively across competing deadlines and deal stages.
• Create and deliver proposals, quotes, and pricing recommendations with speed and accuracy.
• Navigate customer questions related to product, membership, fulfillment, and program logistics.
• Partner with Operations, Customer Success, and Finance to ensure seamless execution.
• Maintain accurate records, opportunity tracking, and forecasting in CRM.
• Consistently achieve and exceed quarterly and annual revenue targets.
• Stay current on market trends in corporate gifting, events, and employee health & wellness.
• Contribute to process improvements as the business scales.

Account Executive, Corporate Sales

Events

• Own the overarching events and activations strategy across Oura’s commercial business, partnership portfolio, and major consumer-facing brand moments.
• Build the long-term vision for how events support Oura’s commercial growth, healthcare credibility, partnership strategy, premium brand positioning, and member relevance.
• Define the prioritization framework for where Oura should show up, why, at what investment level, and what outcomes are required for success across both B2B and consumer-facing activations.
• Operate as the senior leader and decision-maker across event investments, activation strategy, staffing models, agency partnerships, and resource allocation.
• Build and lead a high-performing events function over time, including hiring, managing, mentoring, and developing event team members as the organization scales.
• Establish clear operating models, processes, and cross-functional ways of working that improve alignment, speed, accountability, and execution quality across the organization.
• Lead end-to-end planning and execution for commercial events, sports partnership activations, hospitality programs, and major consumer-facing experiences, including budgeting, vendor and agency management, staffing, production oversight, executive support, and post-event analysis.

Director of Events

Manager

• Support New Product Introduction (NPI) through FATP development builds, ramp-up, mass production, and steady state expansion efforts
• Serve as the bridge between Design, Engineering, and Operations, translating complex technical risks into actionable business decisions to drive Oura’s quality initiatives
• Analyze build failure data to identify design and process marginalities, ensuring that yield loss is understood from a quality risk perspective, not just a volume perspective
• Lead build readiness reviews, focusing on quality deliverables such as equipment readiness, process qualification, and post-build quality data analysis to understand system level interactions and assembly tolerance stackups that drive design and process improvements
• Establish and enforce the standard for “premium” quality by defining cosmetic specifications, managing golden/limit samples, and aligning design, engineering, and factory teams on subjective criteria (fit, finish, and feel) early in the NPI process.
• Identify and effectively communicate design and process risks, using data-driven approaches to facilitate discussions and improvements across Oura teams and suppliers
• Analyze and evaluate data to establish appropriate sub-assembly / system level spec limits including cosmetic, dimensional, functional/reliability as well as establish process controls limits
• Validate that CM processes produce units that meet cosmetic, reliability, and functional design intent.

Senior Product Quality Manager

• Own the quarterly and annual global income tax provision process under ASC 740.
• Oversee current and deferred tax calculations, valuation allowance assessments, uncertain tax positions (FIN 48), and related financial statement disclosures.
• Manage the consolidation of worldwide tax provision information, including legal entity results, deferred tax rollforwards, tax account reconciliations, and supporting schedules.
• Monitor and analyze the company's effective tax rate (ETR), including key drivers, discrete items, and forecasting impacts on future reporting periods.
• Manage relationships with third-party tax consulting firms supporting the tax provision process.
• Establish deliverables, review workpapers and technical analyses, resolve complex tax accounting issues, and ensure timely completion of reporting requirements.
• Partner closely with Accounting, FP&A, Legal, Treasury, and business leaders to evaluate the tax accounting implications of transactions, organizational changes, and strategic initiatives.
• Provide technical guidance on tax-sensitive transactions and support documentation of tax accounting positions.
• Maintain and execute SOX controls over the tax provision process, including documentation, reconciliations, review controls, and management sign-offs.
• Support internal and external audits by preparing technical analyses, responding to auditor inquiries, and maintaining robust supporting documentation.
• Oversee provision-to-return analyses and ensure consistency between tax accounting positions and filed tax returns.
• Monitor tax attributes and coordinate with internal teams and external advisors to support compliance objectives.
• Identify opportunities to standardize, automate, and improve tax reporting processes.
• Enhance the efficiency, accuracy, and scalability of tax accounting operations.
• Strengthen internal controls and reduce risk through process optimization and documentation improvements.
• Manage multiple priorities and deadlines in a fast-paced, evolving environment.

Tax Reporting Lead

Data Engineer

• Own day-to-day administration, configuration, and health of Oura's global Databricks environment, serving stakeholders across IT, business, and data science domains.
• Manage workspace governance: access controls, cluster policies, cost monitoring, job scheduling, and security configurations.
• Support onboarding of new teams and use cases onto the Databricks platform as Oura unifies data across Finance, SDM, Commerce, Marketing, and other domains.
• Proactively identify and resolve performance bottlenecks, reliability issues, and cost inefficiencies.
• Maintain SLAs for platform availability and incident response across global time zones.
• Partner with IT and Data Architecture teams to align platform configurations with Databricks best practices and Oura's Data Mesh approach.

Senior Data Engineer, Data Platform Admin

Customer Success Manager

• Own post-sale success for a portfolio of customers, serving as the primary point of contact.
• Build trusted relationships with customer stakeholders, understand their goals and timelines, and align Oura's capabilities to what success actually looks like for their team.
• Drive adoption, engagement, and retention by ensuring customers realize clear value from Oura’s products and services.
• Lead specialized onboarding for research teams, managing deployment logistics for study participants and ongoing lifecycle execution in partnership with Sales.
• Monitor account health, proactively identifying risks, renewal needs, and expansion opportunities.
• Collaborate cross-functionally with Sales, Enterprise Support, Product, and Operations to deliver a seamless customer experience.
• Apply an understanding of research environments — including data privacy considerations (GDPR/HIPAA) and stakeholder structures — to tailor your approach for each customer.
• Manage multiple customer initiatives with strong execution, clear communication, and sound project management.
• Capture and share customer insights to inform product and process improvements.
• Maintain accurate account records and engagement data in CRM and internal systems.
• Own post-sale relationships for a portfolio of customers and/or partners, serving as the primary point of contact for ongoing success.

Customer Success Manager, Research

• Own day-to-day CM relationships across Oura's contract manufacturing base — serving as the primary commercial point of contact for active programs and ensuring Oura is well-positioned at every stage of the engagement.
• Lead commercial negotiations including pricing, MVA structures, NRE, tooling, scrap and rework liability, and capacity commitments — with direct accountability for outcomes.
• Lead RFP and competitive bid processes for EMS/CM awards — defining sourcing strategies, driving strong supplier participation, evaluating proposals, and creating competitive tension to secure the best overall commercial and operational outcome.
• Lead commercial contracting in partnership with Legal for long-term supply and manufacturing agreements — shaping business terms, driving agreement structure, and translating contractual language into clear commercial positions, risk allocation, and operational obligations.
• Own post-award contract governance across CM partners — tracking compliance to commercial terms, key obligations, renewals, and amendments, and driving cross-functional follow-through when performance or documentation falls out of alignment.
• Build and leverage cost models, benchmarks, and should-cost analyses to inform sourcing decisions, evaluate supplier proposals, and strengthen Oura's negotiating position on vendor awards, product changes, and ongoing cost reduction efforts.
• Manage NPI program transitions through CMs — coordinating cross-functionally with Engineering, PMO, and Quality to ensure CM readiness, timeline alignment, and issue resolution.
• Develop and maintain a current view of CM partner performance — identifying risks, escalating issues proactively, and driving resolution with appropriate urgency.
• Contribute to CM strategy development — bringing a ground-level perspective on partner capabilities, gaps, and opportunities that informs long-term sourcing decisions.
• Influence cross-functional stakeholders without formal authority — representing sourcing's perspective clearly and driving alignment in rooms with Engineering, Finance, and Program leadership.
• Support functional improvement activities as they relate to EMS — including contract compliance, variance documentation, and concentration risk tracking.
• Operate effectively in ambiguity — managing competing priorities, incomplete information, and fast-moving program timelines without waiting to be told what to do.