Upwind Security

Security Engineer

• Provide accurate and timely support via Slack, chat, or email to troubleshoot and resolve customer issues.
• Diagnose and resolve technical problems, escalating complex issues to R&D or Product when needed.
• Build strong relationships, educate customers on product features, and maintain a professional, supportive tone.
• Create and update support documentation while logging all interactions in the support system.
• Enhance skills through ongoing training to maintain technical excellence and deliver top-tier support.

Technical Support Specialist – US West Coast

• Strategic Growth: Develop and execute a comprehensive sales strategy to identify and generate a new business pipeline, exceed revenue targets, and win major enterprise logos.
• Executive Presence: Demonstrate a deep understanding of customer challenges to effectively position Upwind’s value proposition with C-level executives and technical stakeholders.
• Technical Collaboration: Partner closely with technical teams to ensure seamless integration and accelerate time-to-value for clients.
• Full-Cycle Execution: Lead end-to-end sales cycles with excellence—from initial qualification to the delivery of quantifiable ROI justifications.
• Channel Synergy: Build trusted relationships with Upwind’s channel partners and the broader ecosystem to optimize market reach.
• Closing: Lead contract negotiations through to successful closure and completion.

Account Executive, Nordics

• Develop and manage strong channel partner relationships across the Pacific Northwest and Rockies
• Drive partner-led sales and joint go-to-market initiatives
• Deliver enablement, training, and ongoing support to partners
• Track and report on partner performance and market opportunities

Channel Manager – PACNW, Rockies

• Develop and manage strong channel partner relationships across the South Central USA ( TOLA)
• Drive partner-led sales and joint go-to-market initiatives
• Deliver enablement, training, and ongoing support to partners
• Track and report on partner performance and market opportunities

Channel Manager, TOLA

• Develop and manage strong channel partner relationships across the Southeast
• Drive partner-led sales and joint go-to-market initiatives
• Deliver enablement, training, and ongoing support to partners
• Track and report on partner performance and market opportunities

Channel Manager – Southeast

Chief Marketing Officer

• Develop and execute the marketing operations roadmap aligned to GTM goals, ensuring efficiency, scalability, and performance.
• Own marketing campaign infrastructure including planning, QA, performance tracking, and optimization workflows.
• Oversee marketing planning and ROI analysis in partnership with marketing and finance leaders.
• Define and implement lead lifecycle stages, scoring models, stage definitions, segmentation definitions, and routing logic.
• Architect and maintain integrations across CRM (Salesforce) and marketing automation platform (HubSpot).
• Build data pipelines and automation frameworks to streamline GTM workflows, enable clean handoffs, and eliminate operational bottlenecks.
• Enable multi-touch attribution, experimentation infrastructure, funnel visibility, and campaign performance analytics.
• Build robust data models and reporting dashboards to drive visibility of marketing sourced and influenced pipeline and insights across the GTM funnel.
• Partner with leadership to deliver actionable metrics, forecasting models, and marketing intelligence to stakeholders.
• Evaluate, implement, and manage best-in-class martech tools and integrations.
• Ensure compliance with data privacy laws (GDPR, CCPA) through governance, tagging frameworks, and consent management.
• Lead cross functionally as well as a team of operators and technical consultants as needed.
• Collaborate across Marketing, Sales, Product, and Data/Engineering to execute marketing strategies and operationalize growth plans.

Technical Support Specialist – US West Coast

Account Executive, Nordics

Channel Manager – PACNW, Rockies

Channel Manager, TOLA

Channel Manager – Southeast

Head of Marketing Operations