Head of Solutions Architecture

Upwind Security

Head of Solutions Architecture leading a team at Upwind Security. Driving meaningful customer relationships and technical strategies for solutions architecture across the East region.

Posted 6/1/2026full-timeSan Francisco • California • 🇺🇸 United StatesLeadWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Hire, manage, and guide a team of Solutions Architects by providing both technical leadership and career development support.
Be deeply involved in customer-facing engagements, serving as an escalation point for the SA team and helping drive complex problem-solving initiatives for strategic customers.
Enable the SA organization’s success by building scalable strategies, improving processes, identifying operational gaps, and addressing challenges at the root-cause level.
Set goals for your team in collaboration with Sales and other cross-functional stakeholders to establish clear expectations, accountability, and measurable performance outcomes.
Act as a technical sponsor for high-value strategic customers and advise them on their overall security adoption strategies, use case scoping, and POC execution.
Partner closely with Industries sales leadership to identify new strategies to drive adoption of Upwind products across specific verticals and horizontal use cases.
Work cross-functionally with Product, Engineering, and Marketing teams to influence roadmap priorities, amplify customer feedback, remove blockers to adoption, and improve go-to-market effectiveness.
Coach and mentor the SA team on customer engagement, technical strategy, and execution excellence while helping guide the overall direction and maturity of the organization.
Travel to customer sites or conferences for executive-level sessions, technical workshops, and relationship building.
Establish a shared vision for creating solutions that enable beneficial and safe AI in technology products.
Contribute to thought leadership through conference presentations, webinars, and technical content creation.
Stay current with emerging AI trends and the competitive landscape.

Requirements

What you’ll need

5+ years of experience as a Solutions Architect, Sales Engineer, or similar pre-sales technical role.
3+ years of technical pre-sales management experience.
Have deep technical proficiency with cloud security industry
Thrive in building and rapidly scaling teams and processes within ambiguous and fast-moving environments.
Have excellent communication, collaboration, and coaching abilities.
Strong executive presence and ability to foster deep relationships with technical leaders and engineering teams at Fortune 500 companies.
Have a passion for making powerful technology safe and societally beneficial.
Stay up-to-date and informed by taking an active interest in emerging research and industry trends within cloud security

Benefits

Comp & perks

Health insurance
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

cloud securitytechnical strategyproblem-solvingcustomer engagementPOC executionprocess improvementoperational gap analysisteam managementscalable strategiesAI technology

Soft Skills

communicationcollaborationcoachingleadershiprelationship buildingexecutive presencementoringgoal settingadaptabilityinfluence