Unum UK

Financial Planning and Analysis

• Provide leadership on highly complex accounting and financial activities and contributions across the finance organization
• Responsible for the entire accounting cycle including technical research, implementation of new accounting standards, reviewing financial statements, reporting results to leadership, and overseeing department initiatives and process improvements
• Implementation and oversight of SOX controls
• Keeping abreast of Statutory, SEC, and FASB developments
• Collaboration with subject matter experts
• Quality financial analysis that grounds business decisions
• Coordination with external partners such as external auditors, state regulators, or accounting service providers
• Direct or indirect management responsibility for professional staff

Manager – Financial Reporting

Administrative Assistant

• Provides administrative services for manager and staff
• Maintain manager’s calendar, schedule meetings, travel, hotel and transportation accommodations, and expenses as requested
• Open and review all mail directed to manager/department
• Proactively partner with manager for meeting preparation, developing Word, Power Point or Excel documents as needed as well as meeting room set up and catering needs
• Participate in the development and contribute to a variety of routine and adhoc reporting and database needs (e.g., quarterly newsletters, SharePoint)
• Support budget planning and preparation and ongoing tracking, review, and research of issues/discrepancies
• Perform other administrative duties, such as meeting and greeting visitors, answering/screening phone calls, ordering and maintaining supplies, and ensuring equipment is working properly

Operational Administrative Assistant

Human Resources

• Provide consultative guidance on policies, performance management, and disciplinary issues.
• Assist managers and employees in addressing performance and misconduct concerns by providing HR consultation on the performance management process, interpersonal issues, ethics matters, and terminations.
• Exchange pertinent information and expertise with Legal, Leave and Disability, Corporate Investigations, Compliance and Security on a timely basis to facilitate the success of client and organizational needs.
• Upskill managers on coaching techniques and equip them to have difficult conversations.
• Conduct investigative interviews regarding performance concerns and allegations of minor types of misconduct.
• Manage case volumes received through the ServiceNow portal.
• Identify and escalate trends to ER leadership.
• Support ER team members with investigations stemming from complaints and allegations related to discrimination, unfair treatment, sexual harassment, and retaliation.
• Respond to Unemployment Insurance Hearing cases.
• Assist ER leadership with reporting and project work as assigned.
• Assists in the creation of training modules and educational tools on topics related to Employee Relations, including harassment, performance management, and management of time off.

Employee Relations Consultant

Manager

• Responsible for leading the Network Recruiting Team recruiting for Unum’s proprietary PPO Dental and Vision Networks
• Provides daily leadership to the Dental and Vision Network Recruiters and the Recruiter Support Specialists to maintain and reach Unum’s network goals and objectives
• Supports strategic initiatives and works closely with key internal and external stakeholders in alignment with Unum’s outlined network strategy and financial targets
• Delivery of annual recruiter territory planning recommendations and approach
• Support discount depth modeling and metrics analysis for OON claims savings in alignment with Unum’s strategic and financial targets
• Support setting goals for team members and execute on a compensation plan that is aligned to individual, team and organizational goals
• Monitor individual and team production for both quality, production volumes and OON claims savings to ensure strategic and financial targets set by the leadership team are achieved
• Provide coaching to improve individual and team performance
• Perform in-field evaluations and training for field recruiters, creating opportunity for improvement and identifying best practices
• Responsible for reviewing and providing sign-off on field visit plans
• Responsible for monitoring network growth and retention to ensure growth and persistency goals are being met
• Ensure that all regulatory and group performance guarantees related to network size and adequacy are tracked and communicated

Manager, Network Development

Underwriter

• Demonstrate expert risk evaluation, selection and retention of profitable business within assigned authority limits
• Partner with Company sales teams, brokers and all internal partners
• Assist with the training, technical development and mentoring of other underwriters
• Lead and influence others in the organization to support change and drive profitable results
• Consult with sales and service partners to provide the products and plan options that best meet the needs of customers
• Evaluate and select risk to ensure the profitable acquisition of new cases and the continued profitable retention of in force cases
• Conduct high quality risk assessments on all cases to assure business guidelines, target profit and metrics are met
• Identify and analyze risk trends, making recommendations for addressing these

Underwriting Consultant

• Report and analyze inforce premium and persistency trends
• Reconcile and balance accounts related to the financial area
• Make appropriate recommendations for efficiencies
• Maintain integrity of data in various systems
• Analyze financial data and prepare related reports
• Conduct special studies and lead projects
• Produce results to solve problems with minimal support
• Communicate issues identified and recommend resolutions
• Maintain specialized working knowledge of Unum’s products
• Mentor and oversee work of less experienced team members

Senior Financial Analyst

Business Analyst

• Work closely with a Product Owner, Scrum team, and business partners to turn business needs into clear, actionable user stories and requirements
• Help ensure the team has a well‑prepared backlog, support sprint planning and refinement sessions, and assist with demos and solution validation
• Maintain a holistic understanding of the IT Delivery roadmap and ensure changes are accurately reflected in backlog tools to support automated roadmaps, reporting, and metrics
• Ensure product and adoption KPIs can be effectively measured within development and delivery activities by identifying needed data points early in the agile process
• Maintain a clear understanding of client personas and use them to refine work items and ensure alignment with customer needs
• Ensure integrity of work items as they are decomposed and refined across the backlog hierarchy, identifying gaps, descoping risks, or needs for additional requirement gathering
• Ensure key information needed for Product Owner prioritization is current, accurate, and available in usable formats
• Ensure functional and non-functional requirements are clearly represented and documented in the product backlog
• Ensure backlog items meet the Definition of Ready/Done and align with enterprise planning horizons, maintaining high content quality and data integrity
• Identify, gather, and analyze data from relevant sources to support processes impacted by new solutions
• Select and use the most effective techniques and tools (e.g., BlueWorks for process mapping, Excel) to represent and trace business requirements
• Model best practices aligned with product-area methodologies (e.g., Customer Journey, Agile, Program Execution Framework)
• Continuously improve and expand tools and practices within the Business Analysis discipline
• Mentor peers on business analysis best practices, tools, and emerging market or technology trends
• Conduct industry research and apply insights to business context and solution design
• Ensure documentation and change controls are in place for production deployments and transition to production support teams
• Elicit requirements using appropriate techniques (personas, user stories, story maps) and partner with Product Owners to create and elaborate backlog items with clear acceptance criteria
• Collaborate with Product Owners to groom and prioritize backlog items
• Lead the creation of concise, effective user stories and ensure acceptance criteria clearly reflect stakeholder intent
• Define detailed design and acceptance criteria for user stories on a just‑in‑time basis
• Review acceptance criteria with engineers and testers to ensure clarity, testability, and alignment with automated testing practices
• Coordinate or support acceptance testing with business partners and the agile team
• Lead story decomposition and process mapping to ensure the right level of detail for planning
• Collaborate with the agile team, Scrum Master, and Product Owner during planning to agree on sprint deliverables
• Maintain detailed knowledge of assigned business processes and suggest improvements
• Gather requirements related to personas and user experiences; support information architecture and partner with UX to ensure an excellent user experience
• Evaluate native capabilities of third‑party or cloud solutions; configure layouts, workflows, reporting, and dashboards when applicable
• Support internal test execution, including documentation, defect tracking, and troubleshooting
• Collaborate with architects, engineers, and testers to ensure delivered features meet or exceed Product Owner expectations; contribute to solution design discussions
• Maintain accurate, up‑to‑date information in ALM tools and communicate progress, plans, and impediments during daily stand-ups

IT Business Analyst II – Harmony Colonial Life Products

Consultant

• The Technology Consultant is the primary resource for technical questions regarding support in the planning, design and ongoing maintenance of all Enrollment Technologies’ support systems work processes and procedures.
• Manages, defines and prioritizes all enrollment system change requests.
• Ensures that technology subject matter experts work with IT and/or CPO to implement system change requests and updates in a timely manner.
• Enrollment hardware research, implementation and support to include the management of the laptop lease program, Hot Swap/Spare program, laptop rental program and hardware/service vendor negotiations.
• Negotiation and management of contracts, licenses, hardware and software agreements
• Partners with management on regular basis to understand and implement short-term tactical goals and long-term strategic needs of all enrollment support systems.
• Ensure that the systems support team partner with the Enrollment Technologies Help Desk such that the Help Desk is informed of all support systems development and enhancement work.
• Ensure that the systems support team partner with the departmental trainer to develop and implement training strategies for support system changes.

Enrollment Systems and Cloud Consultant

Database Administrator

• Managing procedures and tools required to support development and testing activities
• Assisting in all operational environments in the maintenance of production data and data archiving
• Functioning as a Subject Matter Expert (SME) for solving complex problems
• Supporting IMS and stored procedure calls
• Works with the Project Manager and Release Coordinators to control changes made to supported databases
• Support of day-to-day production, conversions, application and enterprise IT projects
• Disaster recovery
• Logical/physical database design and performance tuning
• Ability to troubleshoot IMS service calls from a host and distributed environment
• Provide on-call support on a rotational basis outside normal business hours as needed

Senior Mainframe Database Administrator, IMS

• Provide consultative guidance on policies, performance management, and disciplinary issues.
• Assist managers and employees in addressing performance and misconduct concerns by providing HR consultation on the performance management process, interpersonal issues, ethics matters, and terminations.
• Exchange pertinent information and expertise with Legal, Leave and Disability, Corporate Investigations, Compliance and Security on a timely basis to facilitate the success of client and organizational needs.
• Upskill managers on coaching techniques and equip them to have difficult conversations.
• Conduct investigative interviews regarding performance concerns and allegations of minor types of misconduct.
• Manage case volumes received through the ServiceNow portal.
• Identify and escalate trends to ER leadership.
• Support ER team members with investigations stemming from complaints and allegations related to discrimination, unfair treatment, sexual harassment, and retaliation.
• Respond to Unemployment Insurance Hearing cases.
• Assist ER leadership with reporting and project work as assigned.
• Assists in the creation of training modules and educational tools on topics related to Employee Relations, including harassment, performance management, and management of time off.
• May perform other projects and duties as assigned.

Business Intelligence Developer

• Conduct data profiling and analysis to evaluate data sources and determine the most appropriate source for business information
• Acquire, transform, and translate data into actionable dashboards, reports, algorithms, or datasets with minimal guidance
• Perform statistical analyses and present insights to help guide and advise leadership
• Collaborate with data engineers to perform data validation, testing, and quality assurance
• Continuously expand knowledge of the insurance industry and company data assets
• Work directly with internal customers to refine requirements and validate outputs to ensure solutions meet expectations
• Support monthly and quarterly reporting activities
• Complete frequent ad hoc data and reporting requests
• Maintain Tableau datasets and thoroughly document all associated processes
• Perform deeper‑dive analytical projects when requested
• Maintain two dashboards (one existing, one in development)
• Navigate ambiguity and resolve data inconsistencies as needed
• Manage increased reporting volume during renewal season
• Provide quarterly feedback to business partners to improve reporting
• Support ServiceNow data pulls and perform minimal Teradata‑related tasks

Business Intelligence Analyst I – Tableau, Excel, Salesforce Proficiency

Security Analyst

• Own the full lifecycle of user access — from IAM provisioning and access reviews to audit support and remediation
• Partner closely with engineers, auditors, and cross-functional teams across the enterprise to ensure secure, compliant access management
• Help engineer security solutions that protect Unum's information assets
• Deliver critical IAM capabilities to customers — spanning privileged account management across all platforms, access provisioning, and secure authentication protocols
• Maintain strong relationships with both internal and external audit partners
• Support the security tool portfolio and processes
• Participate in 24/7 on-call rotation

Identity & Access Management Security Analyst II

Backend Engineer

• Lead the design, development, implementation, and maintenance of new and existing application features
• Provide technical leadership for EPIC feature delivery and ensure alignment with quality attributes (performance, scalability, fault tolerance)
• Design, code, configure, test, and document software using established standards and tools
• Collaborate with architects and Principal SEs on coding standards, tools, processes, and reference architecture
• Deliver secure, scalable solutions that follow best practices and consider buy‑vs‑build and cloud‑first approaches
• Ensure the product backlog contains appropriate technical stories and support prioritization
• Mentor Software Engineers and Associate Engineers
• Maintain accountability for solution quality from design through production
• Communicate and collaborate with key stakeholders throughout feature delivery
• Stay current on third‑party/cloud technologies and their implementation
• Assess technical impacts and coordinate implementation of new product releases
• Participate in sizing, estimation, code reviews, sprint ceremonies, and retrospectives
• Ensure high‑quality feature delivery through manual and automated testing and CI practices
• Support architectural alignment and contribute to proofs of concept and prototyping
• Partner with Business Analysts, UX designers, Test Engineers, and Technical Support to ensure successful delivery and production readiness
• Promote continuous improvement and innovation within the team
• May serve as Scrum Master when needed
• Maintain ALM tools and communicate progress and impediments during #LI-TO1 #LI-MULTI ~IN4

Senior Software Engineer, JAVA, FINEOS

Procurement

• Work closely with business owners, and subject matter experts throughout the organization to ensure that new requirements are sourced in a timely manner
• Execute sourcing strategies specific to defined category in order to reduce cost and mitigate risk
• Conduct RFX events, prepare bid analysis, present sourcing recommendations
• Ensure proper control and consistent application of best practices across the enterprise.
• Ensure that the decision-making process is supported by technical and functional knowledge of the category and leading-edge analytical methods which encompass people, systems and financial measures.
• Collaborate with legal to ensure contracts follow the contract review and approval process per company policy.
• Analyze supplier contracts and recommend appropriate changes
• Manage and improve supplier diversity within our supply base and support local economic development programs
• Perform prospective supplier assessments including financial stability and customer reference checks
• Execute easily repeatable non-risk sourcing events not requiring Legal review (e.g. extensions, renewals, amendments)
• Performs prospective assessment and onboard of newly selected suppliers (according to established policy & procedures)

Sourcing Specialist

• Own execution and continual improvement of governance processes, toolkits, onboarding guides, and planning templates established by the Director
• Lead day‑to‑day EN operations, including scheduling, documentation, communications routing, and follow‑up
• Serve as the primary operational partner for EN leaders
• Ensure completeness, accuracy, and accessibility of EN records
• Lead logistics for Inclusion Network programs, events, meetings, and activities
• Own production deliverables such as agendas, run‑of‑show, invitations, presentation materials, and coordination workflows
• Conduct initial drafting and quality review of RFP/RFI/survey responses
• Track activity data, participation, and feedback; prepare reporting dashboards and summaries

Manager – Financial Reporting

Operational Administrative Assistant

Employee Relations Consultant

Manager, Network Development

Underwriting Consultant

Senior Financial Analyst

IT Business Analyst II – Harmony Colonial Life Products

Enrollment Systems and Cloud Consultant

Senior Mainframe Database Administrator, IMS

Employee Relations Consultant

Business Intelligence Analyst I – Tableau, Excel, Salesforce Proficiency

Identity & Access Management Security Analyst II

Senior Software Engineer, JAVA, FINEOS

Sourcing Specialist

Manager, Inclusion Network & Programs