Work closely with a Product Owner, Scrum team, and business partners to turn business needs into clear, actionable user stories and requirements
Help ensure the team has a well‑prepared backlog, support sprint planning and refinement sessions, and assist with demos and solution validation
Maintain a holistic understanding of the IT Delivery roadmap and ensure changes are accurately reflected in backlog tools to support automated roadmaps, reporting, and metrics
Ensure product and adoption KPIs can be effectively measured within development and delivery activities by identifying needed data points early in the agile process
Maintain a clear understanding of client personas and use them to refine work items and ensure alignment with customer needs
Ensure integrity of work items as they are decomposed and refined across the backlog hierarchy, identifying gaps, descoping risks, or needs for additional requirement gathering
Ensure key information needed for Product Owner prioritization is current, accurate, and available in usable formats
Ensure functional and non-functional requirements are clearly represented and documented in the product backlog
Ensure backlog items meet the Definition of Ready/Done and align with enterprise planning horizons, maintaining high content quality and data integrity
Identify, gather, and analyze data from relevant sources to support processes impacted by new solutions
Select and use the most effective techniques and tools (e.g., BlueWorks for process mapping, Excel) to represent and trace business requirements
Model best practices aligned with product-area methodologies (e.g., Customer Journey, Agile, Program Execution Framework)
Continuously improve and expand tools and practices within the Business Analysis discipline
Mentor peers on business analysis best practices, tools, and emerging market or technology trends
Conduct industry research and apply insights to business context and solution design
Ensure documentation and change controls are in place for production deployments and transition to production support teams
Elicit requirements using appropriate techniques (personas, user stories, story maps) and partner with Product Owners to create and elaborate backlog items with clear acceptance criteria
Collaborate with Product Owners to groom and prioritize backlog items
Lead the creation of concise, effective user stories and ensure acceptance criteria clearly reflect stakeholder intent
Define detailed design and acceptance criteria for user stories on a just‑in‑time basis
Review acceptance criteria with engineers and testers to ensure clarity, testability, and alignment with automated testing practices
Coordinate or support acceptance testing with business partners and the agile team
Lead story decomposition and process mapping to ensure the right level of detail for planning
Collaborate with the agile team, Scrum Master, and Product Owner during planning to agree on sprint deliverables
Maintain detailed knowledge of assigned business processes and suggest improvements
Gather requirements related to personas and user experiences; support information architecture and partner with UX to ensure an excellent user experience
Evaluate native capabilities of third‑party or cloud solutions; configure layouts, workflows, reporting, and dashboards when applicable
Support internal test execution, including documentation, defect tracking, and troubleshooting
Collaborate with architects, engineers, and testers to ensure delivered features meet or exceed Product Owner expectations; contribute to solution design discussions
Maintain accurate, up‑to‑date information in ALM tools and communicate progress, plans, and impediments during daily stand-ups

Requirements

Bachelor’s degree preferred, or equivalent experience
4+ years’ experience working on an agile team
Strong analytical, logical, and critical thinking skills with high attention to detail
Passion for business goals, customer experience, and operational outcomes
Experience with Agile development methodologies
Strong oral and written communication skills, with the ability to document and communicate requirements clearly
Strong team collaboration skills with the ability to work across diverse groups
Ability to solve complex business problems while driving customer and operational value
Innovative, self‑motivated, and results‑oriented
IIBA certifications a plus

Benefits

healthcare benefits (health, vision, dental)
insurance benefits (short & long-term disability)
performance-based incentive plans
paid time off
401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Agile development methodologiesBusiness analysisUser storiesRequirements gatheringProcess mappingAcceptance criteriaData analysisDocumentationDefect trackingInformation architecture

Soft Skills

Analytical skillsCritical thinkingAttention to detailCommunication skillsTeam collaborationProblem-solvingInnovativeSelf-motivatedResults-orientedCustomer experience focus

Certifications

Bachelor's degreeIIBA certifications