University of Arkansas System

Billing Specialist

• Responsible for research, analysis and resolution of physician and hospital accounts.
• Work directly with patients, providers, insurers, departments, and other staff in researching complex accounts.
• Analyze various information, and review procedures and regulations to resolve issues.
• Review reports and monitor the status of accounts, recommend changes in operating procedures and policies.
• Organize best methods to complete billing activities.
• Ensure compliance with HIPAA regulations including patient confidentiality.

Senior Clinical Billing Specialist

Therapist

• Come join our dynamic therapy, community fitness and sports medicine family as an inpatient PT. This position will work Thursday - Sunday. Help guide our clients through their healing journey!
• This position is located at The Orthopaedic & Spine Hospital (TOSH) on the UAMS Campus in Little Rock.
• The position will be integral in treating post-operative joint and spine patients in both inpatient and PACU settings.
• We value mentorships, continuing education, and a multidisciplinary approach to care.
• The inpatient physical therapist provides an individualized evaluation, during which the client, family/caregiver, and physical therapist determine the patient's goals, customize interventions to optimize the person's ability to perform functional activities, and continuously assess progress towards goals to ensure goals are being met and/or to modify the intervention plan based on the patient's needs and skills. Functional outcomes data is collected through the collection of best practice data via patient questionnaires, performance measures, and documented treatment interventions.

Physical Therapist

• Complete electronic and paper specialized billing while reviewing claims for accuracy on all accounts assigned.
• Review and correct all claims that fail the billing system edits daily to ensure accurate and timely submission on accounts.
• Document all actions that are taken on accounts in the system account notes to ensure all prior actions are noted.
• Submit all corrected claims within time frames assigned by management or documents reasons for delays in EPIC.
• Complete review of claims in Change Health and notes in EPIC to delete duplicate claims from Change Health.
• When updating coverage, review accounts in EPIC and Change Health to make sure a claim is Demanded in EPIC to avoid duplicate billing.
• Contact the payer or patient when additional information is required to bill the account.
• Immediately report all new claim billing issues to management to coordinate with other departments and the electronic billing vendors to resolve barriers.
• Answer questions and provide appropriate information to fellow team members regarding the billing process and requirements. When unsure of a process, follow up with Management on questions/concerns.
• Identify ways to improve billing processes and provides recommendations for new or revised procedures. Collaborate with management on effective changes related to billing, achieving optimal financial outcomes, and compliance with regulations.
• Stay abreast of the latest developments, advancements, and trends in the field of medical billing by attending in-services, reviewing online information, and reading information from payers and fiscal intermediaries.
• Follow up with payers to ensure timely reimbursement.
• Work well with other departments to ensure accounts are worked appropriately and timely.
• Participate in compliance and regulatory programs.
• Work effectively in a team environment, coordinating workflow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to CMS, Joint Commission, EMTALA, and OSHA.
• Demonstrate a high level of integrity and innovative thinking and actively contributes to the success of the organization.
• Complete all required reports accurately and timely.
• Demonstrate positive working relationships with co-workers, management team, and ancillary departments.
• Assume responsibility for completing or assisting on special projects as assigned by the manager.
• Adhere to UAMS and Centralized Business Office Department-related policies and procedures.
• Adhere to UAMS confidentiality and HIPAA policies.
• Participate in regular review and utilize feedback for continued quality improvement.
• Maintain good working relationships with patients and families, visitors, physicians and other employees; fellows hospital guest relations guidelines and “Circle of Excellence” criteria.
• Performs other duties as assigned.

Intermediate Clinical Billing Specialist

• Provide direct clinical services including but not limited to diagnostic assessment, individual therapy, family therapy, group therapy, collateral intervention, and crisis intervention to patients.
• Complete clinical and administrative processes and documentation in compliance with relevant policies and procedures.
• Participate in staff meetings, training, supervision, and continuing education activities as needed to maintain quality and coordination of care as well as professional licensure and/or certification.

Clinical Therapist

System Administrator

• Support and maintain the organization’s enterprise communications and information systems infrastructure
• Analyze customer requirements and deliver high-quality technical solutions
• Ensure system performance, reliability, scalability, and security
• Document system interactions and evaluate the impact of changes
• Conduct cost and traffic analyses to optimize resource utilization
• Manage multiple applications, networks, and IT systems
• Troubleshoot and resolve complex technical issues
• Collaborate closely with management, cross-functional teams, and customers
• Participate in a 24/7/365 on-call rotation providing one week of on-call support at a time

Associate Telecom Systems Administrator

• Performs comprehensive examination of patients using appropriate tests/measures, completes the evaluation, and formulates an individualized plan of care.
• Provides evidence-based, high-quality patient treatment and education, and monitors patients' physiological status during sessions.
• Consistently meets departmental productivity targets.
• Responsive to needs/requests outside of direct patient care.
• May include serving as a Clinical Instructor, providing presentations, serving on committees/teams, performing program development/projects, developing educational materials, providing education to coworkers after attending continuing education that was supported by travel or educational leave, etc.
• Adheres to UAMS/Department policy for attendance; reports for all scheduled shifts on time and completes shift duties.
• Performs other duties as assigned.

Speech Therapist – Part Time, NICU

Call Center Representative

• The Postpartum Call Center RN plays a vital role in supporting postpartum women by conducting out within 7–10 days post-hospital discharge.
• The RN conducts telephonic patient triage using clinical decision-making software to evaluate needs, offer guidance, and link patients to suitable care and resources.
• This position operates in accordance with the Arkansas Nurse Practice Act and adheres to all institutional policies, procedures, and standards.
• It delivers vital patient care support in a call center setting.
• This posting will be used to fill multiple PRN RN Postpartum Call Center vacancies.
• This position offers a dynamic hybrid work environment, primarily allowing you to work remotely. Candidates must reside in the state of Arkansas and have access to a reliable internet connection.

Postpartum Call Center RN, PRN

Events

• Conduct regular audits of medication management processes to ensure adherence to policies and regulations.
• Monitor and analyze medication order data and usage patterns to identify potential diversion activities.
• Use statistical methods and data visualization tools to track anomalies or irregularities.
• Assist with conducting thorough investigations into suspected diversion cases, including reviewing medication logs, patient records, and employee behavior.
• Work closely with pharmacy staff, nursing staff, compliance officers, and healthcare providers to foster a culture of compliance and ethical practice.
• Participate in multidisciplinary teams to develop strategies for preventing diversion.
• May perform other duties as assigned.

Pharmacist – Drug Diversion Prevention

Executive Assistant

• Provide high-level administrative support to the Department Chairperson, 14+ full-time faculty members, and helps with students enrolled in the Master's and Doctoral programs.
• Manage and coordinate daily operations for the Department and is responsible for maintaining office efficiency, as well as implementing office systems and procedures.
• May also supervise and/or coordinate the work of other office assistants.
• Schedule appointments, coordinate meetings, and special events of various sizes and levels of complexity.
• Process travel for departmental faculty, staff, and official guests.
• Maintain full responsibility for processing payments and reconciliation of the departmental Travel and P-card accounts.
• Serve as the primary point of contact and liaison for the Department. Welcome department visitors and students and facilitate visits for visiting faculty and guests.

Administrative Assistant

• Serve as the department's subject matter expert for procurement and travel, providing guidance and support to the Assistant Dean for Administration, faculty, APRNs, and RNs.
• Manage the full travel process from initial setup through reimbursement in Workday for faculty and staff traveling on departmental business.
• Manage and process purchases using Workday, Ntracts, and other procurement systems; initiate requisitions and monitor purchase orders through to completion.
• Analyze Workday reports to ensure compliance with requisition and purchase order requirements.
• Manage educational funds for faculty, APRNs, and RNs.
• Process invoices for payment and enter reimbursements for travel, medical licenses, certifications, and related expenses.
• Provide backup travel and procurement support to the Anesthesiology Residency Office.
• Lead training for new faculty and staff on state procurement guidelines; assist in developing training materials.
• Provide broad administrative support for a department of 50+ faculty, including managing the department phone line, maintaining distribution and contact lists, coordinating meeting scheduling, and serving as the first point of contact for office equipment troubleshooting and Help Desk or campus work order submissions.
• Coordinate monthly distribution of radiation badges and daily distribution of mail to faculty, CRNA, and resident mailboxes.
• Track faculty medical license expiration dates and provide timely notifications to prevent lapses.
• Coordinate departmental renovation projects with the Construction Project Manager, including planning faculty relocations, communicating updates to department personnel, and overseeing project progress.
• Plan and coordinate departmental appreciation events such as CRNA Week and Anesthesiologist Week.
• Serve as the departmental point of contact for general badge access, parking, key requests, and orders for business cards and notepads.
• Coordinate furniture orders, delivery, installation, moves, and maintenance and repair requests.
• Coordinate the ordering and setup of computers, laptops, and iPads for new department hires.
• Develop and monitor processes for maintaining department and kitchen supply budgets; ensure common areas are consistently stocked and well-maintained.
• Serve as backup for the Chair's calendar coordination, GME Program Coordinator, Departmental Scheduler, and Department Grand Rounds facilitator as needed.
• Oversee department policy and procedures for the maintenance and inventory of all UAMS-tagged equipment.
• Develop and implement a tracking process that captures signatures when equipment is received, returned, or exchanged.
• Lead the department's annual equipment inventory and resolve exceptions in collaboration with the Assistant Administrator.
• Access FFTA to create Purchase Authorization Requests (PARs) from Foundation accounts.
• Collaborate with Foundation Administration to obtain approval for department events and activities.
• Submit contracts for routing and signature, and collaborate with the department administrator to review and update agreements as needed.
• Perform additional duties as assigned.

Administrative Coordinator

• Provide administrative support to ensure the smooth operation of the clinic.
• Handle daily phone coverage, schedule appointments, route correspondence, and provide exceptional customer service.
• Maintain confidentiality, uphold the Core Concepts of Patient and Family-Centered Care, and foster positive relationships with co-workers and management.

Administrative Specialist III

Compliance

• The Pharmacy Intern will perform most of the duties of a pharmacist under the supervision of a licensed pharmacist to gain the practical experience of day to day responsibilities.
• You will practice skills in dispensing, prescription order processing, verbal communication and problem solving.
• The intern will receive training in the Outpatient Pharmacy, MTM, and Meds to Beds along with opportunities to engage in projects and presentations.

Pharmacy Intern – Specialty Pharmacy Compliance

Clinical Research

• The Clinical Research Coordinator (CRC) will oversee data collection, research activities, and administrative tasks for research projects within the Office of Community Health and Research.
• This position demands strong organizational skills, meticulous attention to detail, and effective communication to ensure the successful execution of research projects.
• The CRC will be responsible for organizing and managing complex research initiatives, following study protocols, assisting in the development of survey instruments, and coordinating activities such as data collection, quality control, data entry, record management, and report generation.
• Additionally, the CRC will develop, implement, and train staff on standard operating procedures (SOPs), provide support in writing and documenting research work, and ensure workflows are efficient and aligned with quality standards.
• Maintaining knowledge of best practices for human subjects research is also a key aspect of this role.

Clinical Research Coordinator – ICHI

Program Manager

• Manage day-to-day operations and provide high-level administrative support to the residency leadership team.
• Supervise administrative tasks, manage records, and maintain complex electronic systems to support the program.
• Collect, organize, and maintain residency data, including resident evaluations, work hours, and performance metrics.
• Prepare Residency Training Verifications and recommendation letters for current and former residents.
• Ensure confidentiality and security of all residency files and maintain compliance with ACGME, RC, and local GME policies.
• Oversee residency recruitment processes, including the development of materials, management of applications via ERAS, and coordination of interviews and recruitment events.
• Manage credentialing processes for residents and fellows in partnership with the DIO office.
• Ensure residents and faculty comply with licensing and institutional requirements.
• Complete annual ACGME reporting and coordinate new resident orientation and training.
• Provide guidance to residents on educational goals and scholarly activities.
• Administer exams and assessments, and assist with the development of learning and remediation plans.
• Participate in education program meetings and support continuous improvement of the residency program.

GME Program Manager – Internal Medicine

Manager

• Operationalize research and evaluation requirements of maternal health programs
• Focus on outcome evaluation design and implementation, data collection and management, statistical analysis, and reporting
• Conduct process evaluation and manage report submissions
• Assist in disseminating findings to drive impact
• Work closely with numerous executive leaders, faculty, and staff to plan and implement appropriate and strategic evaluation components
• Document baseline measures, conduct pre-/post-tests, guide ongoing evaluation, and ensure that resources, activities, and participants lead to measurable and reportable project outcomes