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University of Arkansas System

Pre-Registration Specialist II

University of Arkansas System

Pre-Registration Specialist providing support for finance and patient care activities at UAMS. Handling registration and insurance verification tasks while assisting staff and maintaining patient confidentiality.

Posted 7/20/2026full-timeLittle Rock • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient registration and insurance verification, with a strong focus on customer service and effective communication. Proficient in handling coordination of benefits issues and maintaining confidentiality in healthcare settings.

Highest-signal resume keywords
Patient RegistrationInsurance VerificationCustomer ServiceHealthcare ExperienceEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Insurance FilingPatient Intake CollectionComputer SkillsBasic Keyboard SkillsOffice Machine Knowledge
Soft Skills
Telephone EtiquetteConfidentialityOral Instruction Following
Tools & Technologies
PrintersScanners
Industry Keywords
Coordination Of BenefitsPatient Care Activities

About the role

Key responsibilities & impact
  • Provide comprehensive support for finance and patient care activities.
  • Work with coordination of benefits (COB) issues to ensure proper filing of insurance.
  • Collect patient intake documents ahead of appointments to save time.
  • Handle inbound/outbound calls, collecting patient demographics and insurance information.
  • Verify insurance information and assist patients with their insurance needs.
  • Assist with training and monitor calls for new Pre-Registration Specialist staff.
  • Maintain strict confidentiality and demonstrate effective communication skills.

Requirements

What you’ll need
  • High School, GED or formal educational equivalent
  • 2 years customer service
  • 2 years of healthcare experience requiring involvement of registration or insurance verification.
  • Ability to follow oral instruction, read, and write.
  • Computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners.
  • Excellent customer service skills.

Benefits

Comp & perks
  • Health: Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy