Marketing/Project Manager
Quintessa Marketing
Program Manager, Tennis Operations
Universal Tennis
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $60,000 - $70,000 per year
Job Level
Mid-LevelSenior
About the role
- Responsible for in-venue operations during UTR Pro Tennis Tour (PTT) events including liaison with the tournament director, venue staff, referee, chair umpires, and players.
- Interact with organizers for PTT to ensure compliance with rules and regulations and automate processes.
- Coordinate between the UTR Sports team and tournament organizers to update daily tasks such as results, order of play, draws, scheduling, etc.
- Responsible for the creation of event registration boards in monday.com for PTT
- Back-end management of UTR Pro Tennis Tour entries, withdrawals, fines, etc.
- Monitor communication channels between all parties throughout events
- Support players with correspondence to questions through email, in-app messaging, and other communication channels
- Conduct and analyze post-event metrics and surveys
- Assist in the coordination and communication of travel-related housing staff, officials, etc. on the PTT
- Travel to be onsite at tournaments up to 25% of the time
Requirements
- Work experience in sporting events in an operational and organizational capacity, with a preference for tennis ops experience.
- Willingness to become or be a previously certified tennis official
- Experience interacting with other stakeholders in a tournament setting including referees, players, technology, and volunteers.
- History of draws, scheduling, court bookings, and other items needed for tournament management
- Team spirit; strong communication skills to collaborate with various stakeholders like Product Management and marketing, and experience working with company executives.
- Excellent time-management skills and attention to detail
- A self-starter and an “extreme ownership” mindset to deliver quality and customer service at all
- Excellent written and verbal communication skills in English (essential), with additional language proficiency being highly desirable. A strong desire to excel at a world-class level
