Talent Acquisition Specialist
Daniels Health
Staffing Operations Specialist
Continental
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteJob Level
Lead
Tech Stack
Swift
About the role
- Oversee staffing operations for 350+ team members, including shift scheduling and resource allocation.
- Anticipate staffing needs by analyzing sales trends and event calendars; proactively address gaps.
- Partner with Event Group managers and Dining/Refreshments teams to deliver staffing solutions for daily operations and major events.
- Oversee post-onboarding process, orientation, and ongoing training; maintain and track training plans.
- Identify stretch talent and develop leadership pipeline with management.
- Maintain detailed event staffing rosters with defined roles and responsibilities.
- Build and maintain relationships with non-profits and temporary staffing providers to expand workforce flexibility.
- Manage on-site operations for major events (staff check-in/out, uniform distribution).
- Enhance staffing resources, tools, and workflows to increase efficiency and effectiveness.
- Monitor and ensure accuracy of the Event Group attendance tracker.
- Manage payroll with precision and timeliness; address payroll inquiries and collaborate with Finance and HR.
- Manage JIRA workflows for call-offs, shift adjustments, payroll issues, and parking reimbursements; ensure timely updates and resolutions.
- Report to Joseph Buchanan.
Requirements
- Bachelor’s degree preferred in Hospitality Management, Human Resources, Restaurant Management, Hotel Management, Event Planning, or related field—or equivalent proven experience.
- 5+ years in food and beverage or human resources, with a strong focus on hospitality and operational excellence.
- Proven experience in staffing operations and scheduling for large teams (350+).
- Experience analyzing sales trends and event calendars to forecast staffing needs.
- Experience partnering with event managers and cross-functional teams, including Dining and Refreshments.
- Experience overseeing post-onboarding, orientation, and ongoing training; ability to maintain training plans.
- Experience building relationships with non-profit organizations and temporary staffing providers.
- Experience managing on-site operations for major events including staff check-in/out and uniform distribution.
- Payroll management experience with accuracy, timeliness, and compliance; ability to address payroll inquiries and review overtime reports.
- Experience using JIRA or similar workflow systems to manage call-offs, shift adjustments, payroll issues, and reimbursements.
- Strong data-driven reporting and analytical skills.
- Proactive problem-solving, balanced decision-making, collaboration, continuous improvement mindset, detail-oriented, visionary planning.
