Creative Recruiter
Snowball
Director, Talent Acquisition
Customer.io
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $200,000 per year
Job Level
Lead
About the role
- Develop and execute our global recruiting strategy as we scale teams across 30+ countries, ensuring consistent excellence while adapting to local markets
- Drive workforce planning and talent strategy in partnership with leadership to anticipate hiring needs, identify skill gaps, and ensure we're building the right teams for future growth
- Lead and grow a recruiting team, providing mentorship and career development opportunities to help everyone reach their potential
- Build scalable recruiting infrastructure and processes to support ambitious hiring goals across all functions and geographies
- Champion diversity and inclusion throughout the hiring process, ensuring we attract and welcome talent from all backgrounds
- Enhance recruiting operations using AI tools and data insights to reduce time-to-hire while maintaining quality
Requirements
- 8+ years of recruiting experience with 3+ years in leadership roles, ideally within high-growth SaaS or tech companies
- Experience scaling recruiting teams and building infrastructure to support high growth
- Familiarity with recruiting tools including Greenhouse, LinkedIn Recruiter, Gem, and AI-powered sourcing platforms
- Global recruiting experience with understanding of international hiring practices and cultural considerations
- Strong communication skills and ability to collaborate effectively with senior leadership and cross-functional teams
- Remote-first leadership experience with demonstrated success in building culture and managing distributed teams
Benefits
- 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
- 16 weeks paid parental leave
- Unlimited PTO
- Stipends for remote work and wellness
- A professional development budget
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
recruiting strategyworkforce planningtalent strategyscalable recruiting infrastructurediversity and inclusionAI toolsdata insightsinternational hiring practicescultural considerationshigh-growth recruiting
Soft skills
mentorshipcareer developmentcommunicationcollaborationleadershipbuilding culturemanaging distributed teams
