United Rentals

Account Executive

• Maximize revenue from facilities and construction sites in a defined geographical territory
• Maintain and develop relationships with existing customers and their subsidiary companies, acting as a single point of contact for such customers
• Prospect and qualify new accounts from existing accounts, dormant or non-customer accounts, including competitor accounts
• Collaborate with specialty division representatives to promote cross selling to accounts wherever possible
• Prepare sales action plans and strategies
• Develop and make presentations of company products and services to current and potential clients
• Utilize Sales Force.com and other CRM Tools to develop pipeline of opportunities
• Monitor competitors, market conditions and product development
• Other duties assigned as needed

Outside Sales Representative

• Process rental quotations, reservations and contracts
• Establish new rental and sales accounts by serving walk-in and call-in customers
• Negotiate prices on equipment rentals and contractor supplies in accordance with pricing policies and procedures
• Dispatch delivery trucks and manage customer expectations regarding delivery
• Generate leads for new business and communicate leads with Outside Sales Representatives
• Warm call on lost and/or dormant accounts to retain business
• Maintain a clean and presentable showroom, sufficiently stocked with merchandise
• Other duties assigned as needed

Inside Sales Representative

Compliance

• Oversee the end-to-end government (Federal/State/Local/Set-Aside) sales process and coordinate cross-function teams including: Prospect, analyze, and qualify the scope of work for available government opportunities in assigned region via government online portals and direct customer requests.
• Determine qualifications of United Rentals to bid on available opportunities then engage with local branches and sales teams to complete the bid and guide on requirements and government regulations.
• Strategize through analysis of RFP requirements to ensure a compliant and competitive proposal with local branches, Legal, and Government Sales Team.
• Manage and delegate the responsibility of deliverables to be completed by other departments in support of meeting customer deadlines.
• Work hand-in-hand with legal department to provide customer exceptions and guidance to field sales teams.
• Leverage the competitive advantage and best practices by advising branches on best rates with historical win/loss data on all bid opportunities with authority to escalate if needed.
• Interact directly with government entity to administer and execute award/contract documents in alignment with our compliance regulations and/or bid submittal elevating within legal department as needed.
• Analyze market trends and industry insights for long-term sales strategies.
• Actively work with Sales/Marketing team to determine long-term plans for customer relationships aligned with business objectives.
• Develop relationships with contracting officers to navigate contract compliance with field and gain insight on lost bids.
• Identify new government leads and distribute to the field.
• Serve as a Government Subject Matter Expert to the field and customers: Firm understanding of Federal and Local government compliance and regulations to guide branch and sales teams on proper contractual compliance.
• Function as a trusted advisor to the field sales teams on government compliance, regulations, and best practices.
• Assess Federal, State, and Local government documents/requests and determine proper actions for the sales teams to be within compliance of our contract regulations.
• Serve as liaison with Set-Aside partners and government entities on behalf of the company, GAMs, NAMs, RPDMs, and local branches.
• Resolve escalations from branch operations and sales while coordinating with required departments for solutions.
• Coordinate with legal department to review/prepare/execute legal correspondence and documentation with government customers electronically and process per retention policy regulations.
• Provide direction to the field with fulfilling current opportunities and strategically positioning the field for future Government awards.
• Attend trade events and conferences as required.
• Review best practices with sales, specialty, branch teams and internal departments.
• Implement procedures for contract management and administration in compliance with company policy.
• Provide ongoing government account education to field employees as a single point of contact via email and phone.
• Register, update, maintain and resolve issues regarding vendor registration for Federal, State and Local Agencies.
• Serve as the central point of contact for customers and field on government account processes and contractual matters.
• Coordinate, track and report out on all activities related to government bid opportunities: Report work activities with the company’s Salesforce.com platform.
• Maintain library of information for all bid opportunities which were evaluated and submitted.
• Provide reports to the Government Sales Team to track bid progress and identify action items.
• Other duties as assigned.

Government Sales & Compliance Specialist – Western Region

Sales Development Rep

• Qualify and quantify the needs of our existing customer base by utilizing our CRM program, SalesForce.com, and persuasive selling techniques
• Validate and Collect primary decision maker's contact information and customer needs for use on future sales and marketing campaigns
• Leverage marketing & Sales tools to identify and sell New Customers
• Recover declining & dormant customers via our sales tools and comprehensive United Rentals value proposition
• Support & learn about branch operations
• Learn accurate use of United Rentals' IT systems for quotes, rental, sales, reservations, territory management
• Coordinate with all branch departments to ensure customer satisfaction; and communicate field issues to branch personnel
• Work with ISR's to provide solutions to customers around equipment needs assessment, training, demonstrations, quotations, catalogs, credit apps
• Negotiate prices on equipment rentals and sales in accordance with pricing policies and procedures
• Drive customer engagement to local events/promotions
• Perform duties as assigned by management

Sales Development Program Associate

• Generate and manage responses to customer safety inquiries including pre-qualification packages, safety audits and variances.
• Support field safety team with customer safety data requests and questions.
• Liaison with National Account Managers to support and resolve customer inquiries.
• Review safety-related sections of legal documents to support customer contract reviews.
• Support, and at times lead, safety strategy projects, training development and other department needs.
• Develop, maintain and manage occupational safety and health policies and procedures.
• Provide oversight and management of team responsible for maintenance of customer contractor management systems.
• Generate monthly and quarterly reporting for submittals.
• Monitor field injury reporting into internal safety system for accuracy and completeness.
• Develop and distribute field communications for selected incidents.
• Manage team supporting customer contractor management systems, safety system internal inquiries and other safety-related projects and programs.
• Lead and manage team including establishing performance goals and professional development goals; conduct performance reviews; mentor, motivate, and coach analysts; foster an environment for collaboration.

Safety Compliance Manager

Systems Engineer

• Act as the primary technical point of contact for a broad range of software enhancements.
• Help determine scope and negotiate trade-offs for solutions, especially in early stage project discussions
• Build a thorough end-to-end understanding of API call chains and other points of integration for company websites, mobile app, marketing automation and AI enabled productivity initiatives.
• Work closely with cross-functional teams to align technology solutions with strategic objectives
• Clarify business requirements and identify gaps in technical specifications and provide risk trade-offs to stakeholders
• Assist in all phases of development and deployment of system enhancements to ensure security, scalability and performance of systems
• Partner with IT Operations, Infrastructure and Security groups to architect solutions that are secure, robust and scalable.
• Diagnose and resolve complex system integration challenges
• Provide rapid, precise technical troubleshooting during high-intensity conference calls and help perform root cause analysis across systems
• Conduct technical assessments and provide recommendations for system improvements
• Conduct working sessions to improve the team’s understanding of software systems
• Research and follow latest security requirements, software trends and perform best-practice research to support team goals.
• Be trusted to generate ideas and move concepts into programming solutions.
• Take on problems that are not yet fully defined and assist in framing problems so others can engage more easily.
• Foresee hurdles and risks to projects early on and negotiate steps to mitigate such risks.
• Research, recommend and implement best security practices, especially OWASP top 10
• Create and maintain technical documentation including: support knowledge base, data sources, data flows, application logic, enhancement/issue logs, hardware/software architecture, and other project documents.
• Responsible for other tasks related to assigned systems.

Senior Systems Analyst – CDT

Software Engineer

• Design, develop, and maintain enterprise applications on the OutSystems low-code platform, ensuring scalable, secure, and high-performing solutions.
• Implement enterprise-grade applications using OutSystems, including new development, enhancements, and integrations with other systems.
• Collaborate with business stakeholders and IT teams to define requirements, translate them into technical specifications, and deliver solutions that meet business objectives.
• Support application lifecycle management, including deployments, upgrades, and environment maintenance.
• Partner with business and application teams to ensure alignment with enterprise architecture and integration standards.
• Support user testing and provide ongoing production support.
• Maintain technical and support documentation.
• Participate in Agile ceremonies (backlog grooming, sprint planning, daily stand-ups, retrospectives) to ensure alignment and delivery of business value.
• Conduct code reviews to enforce development standards, ensure quality, and mentor junior developers.
• Address users’ system issues escalated by the Support Center/Help Desk.

Senior Analyst, Programmer - OutSystems

Manager

• Manage overall branch operations to ensure safety, productivity, customer service and profitability
• Oversee sales efforts and business initiatives
• Prepare reports, including profit and loss statements, monthly operating reviews, yearly budgets and other reports detailing operational status
• Manage personnel matters
• Oversee all safety matters, including audits, safety training, OSHA compliance, DOT regulations and drug and alcohol testing
• Hire and motivate staff across sales, service, maintenance, and drivers
• Ensure enthusiastic and informed customer service
• Build a profitable location through business and management skills

Branch Manager

• Serve as the primary point of contact for all incoming contractual compliance audits; scope and fulfill data requests
• Review customer contracts to interpret applicable commercial terms including pricing schedules, rebates, markups, labor rates, logistics charges, billing procedures, and payment timelines
• Analyze Summary of Monetary Issues (SMI) reports and other auditor findings; conduct internal audits using company data and financial analysis to validate or dispute claims
• Develop clear, data-backed dispute responses and manage negotiations with auditors within approved parameters
• Partner with Sales, Pricing, Finance, and Legal teams to align audit defense strategies and present updates to senior leadership
• Maintain a repository of audit precedents, recommend process improvements, and collaborate to enhance contract structures and data retrieval systems

Senior Analyst, Sales Operations – Contract Compliance

Ecommerce

• Customer Digital Technology team is tasked to deliver on key strategic objectives at United Rentals.
• This role will be critical in ensuring different software systems integrate and scale well to render industry leading user experiences.
• You will contribute at different phases of software development, work with world class vendors, software providers and cater to internal stakeholders at various levels of the organization.
• This is an amazing opportunity for someone who is driven to work on software projects that have tangible impact in the real world.
• This role would be in one of our corporate offices in: Stamford, CT; Kansas City, MO; or Scottsdale, AZ as a hybrid role
• What you’ll do:
• Act as the primary technical point of contact for a broad range of software enhancements
• Help build a thorough end-to-end understanding of technical interfaces for the company website and the mobile app with an emphasis on ecommerce
• Clarify business requirements and translate technical specifications for development
• Ensure scalability and performance of digital technology platforms
• Assist in all phases of development and deployment of system enhancements
• Work closely with cross-functional teams to align technology solutions with strategic objectives
• Perform root cause analysis across system call chains for issues reported
• Conduct technical assessments and provide recommendations for system improvements
• Test new or modified application functionality, verifying business and technical requirements
• Testing process to ensure that solution delivery matches the desired functionality
• Perform tests to avoid performance issues, including any effects from system development
• Create and maintain technical documentation including: support knowledge base, data sources, data flows, application logic, enhancement/issue logs, hardware/software architecture, and other project documents.
• Follow and research industry trends and perform best-practice research to support project goals.
• Responsible for other tasks related to assigned systems