United Franchise Group

Advisor

• Support new franchise launches, including in-store setup, marketing activations, and operational readiness
• Provide one-on-one coaching and business guidance to franchise owners
• Assist franchisees with sales strategies, networking opportunities, and local business development efforts
• Train new and existing franchise owners on operational systems, processes, and brand standards
• Identify operational challenges and implement practical solutions to improve performance
• Collaborate with franchisees to drive marketing initiatives and local market growth
• Develop, enhance, and maintain training materials, Success Guides, and educational resources
• Work closely with corporate leadership on special projects and brand initiatives
• Participate in Discovery Day events and support franchise candidate education
• Attend industry events, conferences, trade shows, and franchise meetings
• Ensure franchisees remain aligned with brand standards and operational programs
• Partner with internal teams to identify field trends, training opportunities, and best practices

Business Advisor

• The Business Advisor provides franchisees with industry training and support in assigned region while driving profitability, as well as being part of new store launches.
• Building, driving, and implementing a strong Catering program to franchisees
• Implementing franchisee store Startup Program
• Maximize restaurant profits at each location through business performance, P&L reviews, training, and store operation evaluations.
• Oversee the operations of multiple restaurants
• Developing sales strategies and business development plans
• Collaborate with the marketing team to execute local campaigns (active and digital)
• Understanding KPIs & analytics
• Training and reinforcing the franchise model, system, and best practices
• Guide, train, and manage hourly employees, management, and supervisors
• Ensure that all branches follow safety, health, and business laws and regulations and operation of essential equipment.
• Compiling brand compliance data
• Uphold brand standards of excellence and service, guaranteeing quality performance
• Organize and implement training programs for franchisees with increasing brand awareness in your region
• Participating in regional meetings; completing, maintaining, and processing required paperwork
• Maintains a high level of knowledge and skills in all areas of operations and training
• Consults with franchisees to ascertain and define needs or problem areas and determines scope of investigation required to obtain solutions.
• Advises Brand Leader on issues identified through communication with franchisees.
• Following up with franchisees on weekly/bi-weekly basis to ensure the best results.
• Compiles brand compliance data and helps franchisees upgrade their image.
• Completes, maintains, and processes required paperwork, records, and daily reports
• Maintains daily and weekly schedule in Microsoft Outlook (minimum of two weeks in advance).
• Responsible for building and following instructions for new location setups; including having full understanding of tools and ability to use.
• Taking initiative to advance programs that will benefit the brand and all franchisees.
• Travel 50-75% in and outside region.

• Provides franchisees with industry training and support in assigned region while driving profitability
• Part of new store launches
• Building, driving, and implementing a strong Catering program to franchisees
• Implementing franchisee store Startup Program
• Maximize restaurant profits at each location through business performance, P&L reviews, training, and store operation evaluations
• Oversee the operations of multiple restaurants
• Developing sales strategies and business development plans
• Collaborate with the marketing team to execute local campaigns (active and digital)
• Understanding KPIs & analytics
• Training and reinforcing the franchise model, system, and best practices
• Guide, train, and manage hourly employees, management, and supervisors
• Ensure that all branches follow safety, health, and business laws and regulations and operation of essential equipment.
• Compiling brand compliance data
• Uphold brand standards of excellence and service, guaranteeing quality performance
• Organize and implement training programs for franchisees with increasing brand awareness in your region
• Participating in regional meetings; completing, maintaining, and processing required paperwork
• Maintains a high level of knowledge and skills in all areas of operations and training
• Consults with franchisees to ascertain and define needs or problem areas and determines scope of investigation required to obtain solutions.
• Advises Brand Leader on issues identified through communication with franchisees.
• Following up with franchisees on weekly/bi-weekly basis to ensure the best results.
• Compiles brand compliance data and helps franchisees upgrade their image.
• Completes, maintains, and processes required paperwork, records, and daily reports
• Maintains daily and weekly schedule in Microsoft Outlook (minimum of two weeks in advance).
• Responsible for building and following instructions for new location setups; including having full understanding of tools and ability to use.
• Taking initiative to advance programs that will benefit the brand and all franchisees.
• Travel 50-75% in and outside region.

• The Business Advisor provides franchisees with industry training and support in assigned region while driving profitability, as well as being part of new store launches.
• Building, driving, and implementing a strong Catering program to franchisees
• Implementing franchisee store Startup Program
• Maximize restaurant profits at each location through business performance, P&L reviews, training, and store operation evaluations.
• Oversee the operations of multiple restaurants
• Developing sales strategies and business development plans
• Collaborate with the marketing team to execute local campaigns (active and digital)
• Understanding KPIs & analytics
• Training and reinforcing the franchise model, system, and best practices
• Guide, train, and manage hourly employees, management, and supervisors
• Ensure that all branches follow safety, health, and business laws and regulations and operation of essential equipment.
• Compiling brand compliance data
• Uphold brand standards of excellence and service, guaranteeing quality performance
• Organize and implement training programs for franchisees with increasing brand awareness in your region
• Participating in regional meetings; completing, maintaining, and processing required paperwork
• Maintains a high level of knowledge and skills in all areas of operations and training
• Consults with franchisees to ascertain and define needs or problem areas and determines scope of investigation required to obtain solutions.
• Advises Brand Leader on issues identified through communication with franchisees.
• Following up with franchisees on weekly/bi-weekly basis to ensure the best results.
• Compiles brand compliance data and helps franchisees upgrade their image.
• Completes, maintains, and processes required paperwork, records, and daily reports
• Maintains daily and weekly schedule in Microsoft Outlook (minimum of two weeks in advance).
• Responsible for building and following instructions for new location setups; including having full understanding of tools and ability to use.
• Taking initiative to advance programs that will benefit the brand and all franchisees.

Sales

• Presenting franchise brand offerings using marketing materials and store tours
• Sending franchise leads to corporate for discovery day tours
• Maintaining relationships with existing franchisees in an assigned region
• Acting as a leader in the development of franchise growth, affiliations, and partnership arrangements
• Working with business brokers and consultants
• Attending trade shows across America with the team
• Conduct virtual meetings with prospects when necessary

Regional Vice President – Franchise Sales

Manager

• Managing prospective franchisees throughout the sales journey—from initial enquiry through to qualification and discovery.
• Engage with inbound enquiries, re-activate dormant leads, nurture qualified prospects, and confidently present franchise opportunities.
• Generate own pipeline by networking within the business community, attending events, and identifying new franchise prospects.
• Conduct discovery meetings and support candidates through the franchise recruitment process.
• Travel with qualified candidates to visit existing franchise locations where appropriate.
• Represent UFG at trade shows, franchise exhibitions, and industry events.

Franchise Development Manager

• Provide franchisees with industry training and support in assigned region while driving profitability
• Be part of new store launches
• Building, driving, and implementing a strong Catering program to franchisees
• Implementing franchisee store Startup Program
• Maximize restaurant profits at each location through business performance, P&L reviews, training, and store operation evaluations
• Oversee the operations of multiple restaurants
• Developing sales strategies and business development plans
• Collaborate with the marketing team to execute local campaigns (active and digital)
• Understanding KPIs & analytics
• Training and reinforcing the franchise model, system, and best practices
• Guide, train, and manage hourly employees, management, and supervisors
• Ensure that all branches follow safety, health, and business laws and regulations and operation of essential equipment
• Compiling brand compliance data
• Uphold brand standards of excellence and service, guaranteeing quality performance
• Organize and implement training programs for franchisees with increasing brand awareness in your region
• Participating in regional meetings; completing, maintaining, and processing required paperwork
• Maintains a high level of knowledge and skills in all areas of operations and training
• Consults with franchisees to ascertain and define needs or problem areas and determines scope of investigation required to obtain solutions
• Advises Brand Leader on issues identified through communication with franchisees
• Following up with franchisees on weekly/bi-weekly basis to ensure the best results
• Compiles brand compliance data and helps franchisees upgrade their image
• Completes, maintains, and processes required paperwork, records, and daily reports
• Maintains daily and weekly schedule in Microsoft Outlook (minimum of two weeks in advance)
• Responsible for building and following instructions for new location setups; including having full understanding of tools and ability to use
• Taking initiative to advance programs that will benefit the brand and all franchisees
• Travel 50-75% in and outside region

Field Engineer

• Visit franchise locations to see what’s working — and what could work even better.
• Help owners fine-tune operations, marketing, and sales strategies.
• Dig into P&Ls, uncover growth opportunities, and set smart goals.
• Guide franchisees through marketing campaigns, training programs, and technical setups.
• Be the bridge between franchise owners and our corporate support team.
• Celebrate wins, troubleshoot challenges, and keep everyone moving forward.
• Travel about 50% of the time — exploring your region while helping businesses shine.

Business Advisor, Field Support Specialist

• Visit franchise locations to see what’s working — and what could work even better
• Help owners fine-tune operations, marketing, and sales strategies
• Dig into P&Ls, uncover growth opportunities, and set smart goals
• Guide franchisees through marketing campaigns, training programs, and technical setups
• Be the bridge between franchise owners and our corporate support team
• Celebrate wins, troubleshoot challenges, and keep everyone moving forward
• Travel about 50% of the time — exploring your region while helping businesses shine

Business Advisor – Field Support Specialist

General

• The Business Advisor provides franchisees with industry training and support in assigned region while driving profitability.
• Building, driving, and implementing a strong Catering program to franchisees.
• Implementing franchisee store Startup Program.
• Maximize restaurant profits at each location through business performance, P&L reviews, training, and store operation evaluations.
• Oversee the operations of multiple restaurants.
• Developing sales strategies and business development plans.
• Collaborate with the marketing team to execute local campaigns (active and digital).
• Understanding KPIs & analytics.
• Training and reinforcing the franchise model, system, and best practices.
• Guide, train, and manage hourly employees, management, and supervisors.
• Ensure that all branches follow safety, health, and business laws and regulations and operation of essential equipment.
• Compiling brand compliance data.
• Uphold brand standards of excellence and service, guaranteeing quality performance.
• Organize and implement training programs for franchisees with increasing brand awareness in your region.
• Participating in regional meetings; completing, maintaining, and processing required paperwork.
• Maintains a high level of knowledge and skills in all areas of operations and training.
• Consults with franchisees to ascertain and define needs or problem areas and determines scope of investigation required to obtain solutions.
• Advises Brand Leader on issues identified through communication with franchisees.
• Following up with franchisees on weekly/bi-weekly basis to ensure the best results.
• Compiles brand compliance data and helps franchisees upgrade their image.
• Completes, maintains, and processes required paperwork, records, and daily reports.
• Maintains daily and weekly schedule in Microsoft Outlook (minimum of two weeks in advance).
• Responsible for building and following instructions for new location setups; including having full understanding of tools and ability to use.
• Taking initiative to advance programs that will benefit the brand and all franchisees.
• Travel 50-75% in and outside region.