Unilabs

Manager

• Acting as a strong deputy to the Head of IT Iberia, supporting operational leadership and execution across Portugal and Spain.
• Supporting the Global Service Delivery agenda, ensuring successful transition and rollout of services into the new operating model.
• Responsible for ensuring that transformation initiatives are delivered into stable operations, with minimal business disruption.
• Smooth migration from current-state to target operating model
• Operational readiness of services before go-live
• Effective coordination across global, regional, and local stakeholders
• First-line operational proxy for the Head of IT Iberia, supporting prioritisation, execution governance, and escalation management.
• Define and drive the end-to-end transition strategy and roadmap across:
• o Service Desk & End User Services
• o Infrastructure, Cloud & Networks
• o Applications and platform services
• Develop detailed transition plans, cutover strategies, and migration waves
• Establish and enforce service transition acceptance criteria. Ensure readiness across:
• o Processes (ITIL, support model)
• o Documentation and knowledge transfer
• o Tooling and integrations
• Lead go-live readiness reviews and hypercare phases
• Support the rollout and stabilisation of the Global Shared Service Centre (GSSC)
• Lead transition activities with external providers:
• o Onboarding new vendors
• o Transitioning services from incumbents
• Coordinate transition rollout across multiple markets (Portugal, Spain, Europe)
• Identify and mitigate transition risks and dependencies
• Establish governance mechanisms to track:
• o Transition progress
• o Service stability
• Ensure all transitions align with the global IT operating model and transformation goals

Global IT Transition – Service Readiness Manager

Accounting Manager

• Lead the monthly, quarterly and annual consolidation process in compliance with IFRS
• Ensure quality, completeness and integrity of financial data across all entities
• Review and challenge local submissions and closing packages
• Oversee preparation of IFRS financial statements and disclosures
• Own the Group accounting policies and reporting manual
• Act as single point of contact for complex technical accounting matters
• Manage IFRS updates, interpretation and implementation
• Assess accounting treatment of complex transactions (M&A, restructuring, financing, etc.)
• Lead and develop the Group Accounting & Reporting team based in Porto
• Drive standardization and centralization of accounting processes of Unilabs markets into the SSC
• Ensure robust internal controls and compliance with Group policies
• Implement and monitor KPIs and service quality metrics
• Drive continuous improvement of the finance operating model
• Lead initiatives related to ERP (D365), consolidation tools (Tagetik) and automation
• Improve reporting timelines, data quality and process efficiency
• Support the digitalization of accounting processes
• Lead the Group external audit process and act as main point of contact for auditors
• Ensure readiness and quality of supporting documentation
• Audit & Risk Committee and Board reporting and presentation
• Strengthen internal control environment and compliance framework
• Lead accounting aspects of acquisitions, integrations and reorganizations
• Support due diligence and post-acquisition accounting alignment
• Ensure proper implementation of Group standards for new entities
• Foster a culture of ownership, accountability and continuous improvement
• Coordinate cross-functional finance processes across geographies
• Ensure compliance with legal, regulatory and internal requirements

Head of Group Accounting, Reporting

Procurement

• The Procurement Data and Insight Analyst plays a key role in supporting Unilabs’ procurement operations through data analysis, reporting, and actionable insights.
• This role requires a strong understanding of procurement processes, data analysis methods, and business intelligence tools.
• The successful candidate will work closely with the procurement team to optimize strategies, identify savings opportunities, and monitor supplier performance.
• Build and maintain analytical tools and intelligence systems that support procurement planning and operations across Europe.
• Design, build, and maintain Power BI dashboards and automated reports to support procurement planning and decision-making.
• Develop and manage monitoring frameworks that generate real-time alerts for contract expirations, process delays, and sourcing gaps.
• Build and maintain Excel-based tools using automation features such as Power Query or VBA for ad hoc analysis and modelling.
• Ensure data quality, refresh reliability, and clear documentation across all developed tools.
• Identify spend categories not covered by active contracts and prioritize them for negotiation cycles.
• Produce regular spend analyses to identify trends, maverick buying, and cost-saving opportunities across categories.
• Collect, structure, and interpret large procurement datasets to identify patterns and improvement opportunities.
• Provide ad hoc analysis and reporting to support data-driven decisions by the leadership team.
• Monitor supplier performance against defined KPIs and SLAs, identify gaps, and recommend corrective actions.
• Collaborate with cross-functional teams, including finance, operations, and legal, to align procurement insights with business priorities.
• Identify opportunities to streamline procurement workflows and improve operational efficiency.

Procurement Data and Insight Analyst

• Accountable for the end-to-end transition of services from local delivery to the GSSC model.
• Acts as the primary conduit between in-country operations and global service delivery teams.
• Owns local operational acceptance, ensuring services meet security, regulatory, resilience, and business readiness requirements.
• Coordinates knowledge transfer, documentation, handover, and stabilisation activities.
• Leads change adoption with local IT teams and business stakeholders through structured communication and training.
• Ensures services delivered by the GSSC meet agreed SLAs, XLAs, and business outcomes.
• Provides in-country oversight of incidents, service requests, changes, and escalations.
• Uses service data and reporting to identify trends, risks, and improvement opportunities.
• Drives continuous service improvement in partnership with global service owners.
• Governs centrally driven changes impacting the country, ensuring:
• Local impact and dependency assessment
• End-to-end risk mitigation
• Business readiness and communication
• Owns country-specific changes that interface with global services (e.g. cloud migrations, security controls).
• Ensures local knowledge is embedded into global change planning.
• Acts as in-country escalation owner for major and high-impact incidents.
• Coordinates with GSSC, global towers, and suppliers to minimise business disruption.
• Represents country impact during major incident calls and reviews.
• Ensures recurring issues are addressed via structured problem management and root-cause remediation.
• Manages services that remain outside GSSC scope, including:
• Local or regulatory applications
• Legacy platforms
• Market-specific integrations
• Ensures retained services comply with global security, architecture, and operational standards.
• Provides local input to global roadmaps and transformation priorities.
• Manages local suppliers, break-fix partners, and retained vendors in line with the target operating model.
• Monitors performance against KPIs and contractual obligations.
• Identifies opportunities for rationalisation, termination, or transition to global suppliers.
• Escalates risks and disputes early with clear resolution paths.
• Provides local requirements into global tenders, sourcing activities, and renewals.
• Supports the global strategy to exit local data centres and migrate services to cloud platforms.
• Manages local suppliers for systems not yet cloud-ready, ensuring stability and compliance.
• Maintains visibility of legacy risks and lifecycle constraints within the country.
• Manages local break-fix and on-site support arrangements.
• Ensures appropriate skills coverage, training, and handover as services transition to GSSC.
• Maintains user experience and operational continuity during and after change.
• Acts as the trusted IT service partner to the Market CIO and senior business stakeholders.
• Communicates service performance, risks, and change impacts in clear business terms.
• Leads local teams through transformation with clarity on roles and accountability.
• Promotes a One-Unilabs culture across local, global, and GSSC teams.

In-Country Service Delivery Manager

• Accountable for the end-to-end transition of services from local delivery to the GSSC model.
• Acts as the primary conduit between in-country operations and global service delivery teams.
• Owns local operational acceptance, ensuring services meet security, regulatory, resilience, and business readiness requirements.
• Coordinates knowledge transfer, documentation, handover, and stabilisation activities.
• Leads change adoption with local IT teams and business stakeholders through structured communication and training.
• Ensures services delivered by the GSSC meet agreed SLAs, XLAs, and business outcomes.
• Provides in-country oversight of incidents, service requests, changes, and escalations.
• Uses service data and reporting to identify trends, risks, and improvement opportunities.
• Drives continuous service improvement in partnership with global service owners.
• Governs centrally driven changes impacting the country, ensuring local impact and dependency assessment.
• Acts as in-country escalation owner for major and high-impact incidents.
• Coordinates with GSSC, global towers, and suppliers to minimise business disruption.
• Manages services that remain outside GSSC scope, ensuring retained services comply with global security, architecture, and operational standards.
• Monitors performance against KPIs and contractual obligations with local suppliers and partners.
• Supports the global strategy to exit local data centres and migrate services to cloud platforms.
• Manages local break-fix and on-site support arrangements.

Recruitment

• Direct, oversee and coordinate all Talent Acquisition activities across all countries.
• Full‑cycle recruitment for global roles across multiple countries and functions.
• Partner with hiring managers to define role requirements, market conditions and interview process.
• Manage shortlisting, interviews, and ongoing communication throughout the hiring process.
• Lead offer processes, including feedback alignment, preparation, and offer communication.
• Coordinate onboarding with HR teams.
• Develop sourcing strategies to identify and engage qualified candidates.
• Build and maintain talent pipelines for critical positions.
• Develop relationships with high-potential and passive candidates to support future strategic hiring needs.
• Act as a strategic advisor to leadership on hiring strategy, talent availability, and workforce planning.
• Ensure compliance with internal policies and local regulations.
• Monitor recruitment performance metrics.
• Help develop, document, and improve recruitment processes, ensure consistency across the group.
• Promote a high-quality and positive candidate experience.

Global Talent Acquisition Specialist – Maternity Leave Cover

Account Manager

• Als Accountmanager in de buitendienst speel je een sleutelrol in het opbouwen, uitbreiden en versterken van samenwerkingen tussen Unilabs Nederland en aanvragers van medische diagnostiek.
• In deze rol ligt de nadruk op het actief aantrekken van nieuwe klanten en het creëren van new business.
• Jij bent hét gezicht van Unilabs en weet als geen ander hoe je deuren opent en duurzame relaties opbouwt.
• Je richt je primair op regio Utrecht, waar je nieuwe samenwerkingen ontwikkelt met huisartsenpraktijken, huisartsengroepen, eerstelijnscentra en verloskundigenpraktijken.
• Tegelijkertijd ben je flexibel en bereid om ook kansen buiten jouw regio te benutten wanneer deze zich voordoen.
• Je begrijpt wat er speelt bij klanten en vertaalt dit naar oplossingen die écht waarde toevoegen.
• Met jouw commerciële inzicht, proactieve houding en sterke huntermentaliteit zie je kansen voordat anderen ze zien.
• Je draagt actief bij aan het uitbreiden van ons klantenbestand en het versterken van onze marktpositie, waarbij je energie haalt uit het openen van nieuwe deuren en het realiseren van groei.
• Je begrijpt dat eigenschappen zoals zakelijk inzicht, tact, empathie, klantgerichtheid, datagedrevenheid, doorzettingsvermogen en natuurlijk overtuigingskracht belangrijk zijn in deze functie.
• Je bent ondernemend, een goede luisteraar en ziet commerciële kansen. Je werkt graag zelfstandig en hebt een winnaarsmentaliteit. Daarnaast krijg je energie van het actief benaderen van nieuwe klanten en het openen van nieuwe deuren.