Community Specialist
CXG
Manager, Career Services – Externship
UAB Medicine
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $75,400 - $80,000 per year
Job Level
Mid-LevelSenior
About the role
- Ensure efficient and effective daily conversion of interviews, hires, and placements; monitor and enhance team performance to meet quality standards.
- Manage communication, forecasting, and support for UMA’s current students, graduating students, and alumni; provide personalized guidance to help them navigate their career paths.
- Guide graduates through the entire interview and hiring process with Allied Healthcare employers; prepare graduates for interviews; facilitate interview attendance; assist with job offers and onboarding; support graduates in their new roles.
- Handle manager-level customer service, re-engagement, and de-escalation calls as necessary; cultivate positive relationships with students, alumni, and employers.
- Conduct regular coaching sessions, monitor calls, and provide one-on-one development for assigned team members.
- Lead, coach, and develop team members; foster a culture of wellness, recognition, and engagement; meet regularly with direct reports to provide feedback and maintain positive work culture.
- Perform other duties as assigned.
Requirements
- Associate degree or equivalent work experience.
- Experience in recruiting, career services, employment assistance, or sales.
- Skills – people leadership, multi-tasking, ability to handle a high-pressure environment, interpersonal communication, and presentation skills.
- Ability to professionally communicate fluently in verbal and written English.
- Ability to support a diverse and inclusive work environment.
- Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role.
- Preferred: Any degree or equivalent experience.
- Preferred: 3+ years’ experience and/or strong or advanced proficiency in any of the above required skills/experience.
- Preferred: Experience leading teams and/or people.
- Preferred: Experience developing and maintaining constructive and cooperative working relationships.
- Preferred: Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams.
- Preferred: Other skills and abilities – project management, complex problem-solving, time management, influence, and empathy.
