Relationship Manager, Corporate Banking
EEOC
Client Solutions Manager
Acosta
full-time
Posted on:
Origin: • 🇺🇸 United States • Florida, North Carolina
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Establish yourself as the "trusted expert", direct owner and main conduit between the company and the client.
- Develop and support a positive relationship between internal teams and external client teams.
- Drive sales of clients' products at retail and grow their business relationship with the company.
- Clarify client expectations for the leadership team and continually validate that we are meeting and exceeding outlined expectations.
- Provide extensive, insightful analysis, recommendations and product performance reporting for assigned national and/or regional retail circuits.
- Coordinate all new initiatives and client-specific reporting and integrate them into the business; attend relevant meetings.
- Communicate confidently and concisely with executive-level contacts within the company, clients and assigned retail circuits while providing recommendations based on solid research and analysis.
- Work collaboratively with the client account team to develop account plans and strategies.
- Responsible for all client service issues; respond to and resolve issues in a timely manner, balancing customer satisfaction, quality and relevance.
- Manage the communication of client expectations throughout the entire account team and collaborate with internal account leadership to provide actionable strategy recommendations to drive sales efficiently.
Requirements
- A Bachelor's (Degree in Business, Marketing or related field), and four or more years management experience in a merchandising/marketing environment or any similar combinations of education and experience.
- Proven success in senior level client relationship development and management.
- Outstanding organizational skills, attention to detail, project management experience, and prioritization of tasks.
- Superior interpersonal skills to work closely with other team members and the client.
- Professional attitude and strong leadership skills.
- Strong verbal and written communication and presentation skills.
- Excellent judgment, effective problem-resolution skills, and the ability to balance multiple demands.
- Experience directly managing employees.
- Must have an advanced / expert understanding and ability to use Microsoft Office products, primarily Word, Excel, PowerPoint and Outlook.
