Twinings

People & Performance Director

Twinings

full-time

Posted on:

Origin:  • 🇮🇳 India

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Job Level

Lead

About the role

  • Own and drive the P&P strategy by leading the P&P transformation roadmap and inspire the P&P function to deliver WOW across BizTX.
  • Champion operational excellence by embedding measurable KPIs that elevate the employee experience across global BizTX and end users through technology transformation projects.
  • Act as coach and mentor to enable individual and team growth and elevate people manager capability through tailored support and coaching.
  • Lead financial governance for P&P, talent acquisition and learning budgets across BizTX.
  • Partner with leadership to shape future-ready organisational design and build a high-performance talent engine.
  • Embed the people centric approach ‘Better Humaning for High Performance’ and co-create an exponential culture with leadership.
  • Lead the D&I agenda with focus on Women in Leadership and champion the employee experience and reward strategy.
  • Lead change management through a centrally governed, locally delivered model to ensure flawless go-lives for Optimus across APAC1 and beyond.
  • Shape the learning strategy, leverage AI for intuitive learning and drive communications excellence across BizTX and TwiningsOvo organisation.
  • Collaborate with the General Manager, BizTX to build a leadership culture, strengthen team dynamics and drive diverse succession planning.
  • Lead and deliver the implementation of the new HRIS across BizTX, act on the HRIS steering group and provide organisational change management expertise to enable adoption.

Requirements

  • Minimum of 10 years experience in a People & Performance/ HR Director with passion and knowledge for changing and developing organisations
  • Experience of delivering results and creating a WOW employee experience
  • Excellent commercial & business awareness
  • Experience of organisational design, change and change management
  • Proven experience of driving talent management and capability development
  • The ideal candidate will be adept at managing multiple priorities under pressure, delivering high-quality outcomes with discipline and focus.
  • Success in this role requires strong partnership skills with senior stakeholders, combined with an approachable leadership style that builds trust and engagement across all levels and cultures.
  • A CIPD or relevant postgraduate qualification in HR or Business Management is preferred.
  • Experience or certification in psychometrics is also advantageous.
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