OpenTable

Director, People Operations

OpenTable

full-time

Posted on:

Location: 🇺🇸 United States

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Salary

💰 $184,000 - $210,000 per year

Job Level

Lead

About the role

  • Scale global HR operational infrastructure and oversee end-to-end strategy for compensation, benefits, operations, immigration, and systems programs
  • Lead a team responsible for service delivery, systems administration, and rewards execution
  • Serve as a trusted partner to Legal, Finance, Payroll, IT, and the OpenTable executive team
  • Design, implement, and evolve a scalable shared services operational model that centralizes HR operations processes while ensuring global consistency, compliance, and a high quality employee experience
  • Lead HR Systems strategy across the employee lifecycle (e.g., onboarding, job changes, offboarding) to drive efficiency and compliance
  • Oversee execution of mid-year and year-end compensation cycles and compensation forecasting/budgeting in close partnership with Finance and senior leadership
  • Craft and fine tune global benefits programs that align with business goals and drive employee retention

Requirements

  • 8–10+ years of progressive HR experience with a focus in HR operations, compensation, & systems in a global, high-growth environment
  • Proven experience leading and developing HR Operations or Total Rewards teams
  • Deep expertise in Workday, including Core HCM and Advanced Compensation modules
  • Strong knowledge of global employment compliance, HR governance, and policy development
  • Exceptional problem-solving and systems-thinking skills; able to navigate complexity and bring structure to ambiguity
  • Adept at analyzing and interpreting data to inform strategic decisions
  • Excellent written and verbal communication skills, including experience presenting to executives
  • High attention to detail, with a process improvement mindset and ability to execute with consistency
  • Bachelor's degree required
  • HR or business-related certifications (e.g., PHR, SHRM-SCP, CCP) are a plus
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