OpenTable

Risk

• Identify, evaluate, and prioritize IT risks across OpenTable’s operations.
• Oversee regular risk assessments and control certification/validation activities.
• Monitor emerging IT risks and propose mitigation strategies.
• Lead the design and implementation of internal controls over technology systems and processes, particularly those supporting financial reporting (e.g., SOX compliance).
• Guide teams in the execution of user access reviews, segregation of duties monitoring, change management controls, and other standard IT controls.
• Maintain documentation of controls, processes, and evidence required for internal and external audits.
• Manage quarterly and annual control certification and user access review cycles.
• Serve as a liaison between IT, the Finance organization, and external auditors.
• Support ITGC (IT General Controls) management testing.
• Investigate any identified control deficiencies, oversee remediation efforts, and work to strengthen and automate internal controls as appropriate.
• Continuously improve risk management processes using technology, analytics, and cross-functional input.
• Partner with cross-functional leaders at OpenTable, supporting business objectives while ensuring a risk-aware culture.
• Present risk and control status updates to senior leadership as needed.
• Develop and maintain IT risk management policies, control standards, and governance frameworks.
• Ensure alignment with Booking Holdings (BKNG) group policies and broader compliance requirements.

Manager, IT Risk & Controls

Sales Development Rep

• Drive regional revenue growth by identifying and generating high-quality sales leads through proactive telephone prospecting. This is not a sales position.
• Partner with the Restaurant Marketing team to execute targeted lead generation programs and distribute persuasive sales communications.
• Manage the end-to-end lead hand-off process to ensure Account Executives receive well-qualified opportunities that exceed customer expectations.
• Support the Mexico sales team by responding promptly to prospect inquiries and providing detailed product information to facilitate informed decision-making.
• Maintain accurate and timely activity reports to keep management informed of pipeline progress and regional market trends.
• Represent OpenTable at regional trade shows and sales initiatives to conduct market research and strengthen brand presence in new territories.

Sales Development Representative

Account Executive

• Drive growth by identifying, targeting, and acquiring new restaurant partners within the assigned Hawaii, Utah and New Mexico territories.
• Act as a strategic advisor to restaurant operators, educating them on industry trends and reframing their business challenges through data-driven insights.
• Develop and execute comprehensive territory business plans to consistently exceed monthly and quarterly acquisition and revenue targets.
• Nurture long-term relationships with elite restaurant partners to serve as a trusted industry expert and advocate for OpenTable’s value proposition.
• Manage the full sales lifecycle—from initial outreach to contract execution—utilizing Salesforce to maintain accurate forecasts and organized workflows.
• Overcome competitive challenges and objections by presenting innovative solutions tailored to the unique needs of diverse hospitality venues.

Affiliate Manager

• As a Global Mobility & Immigration Partner, you will be the subject matter expert and evolve OpenTable’s global mobility and immigration programs, ensuring compliance, scalability, and a consistent employee experience across all markets globally.
• Proactively gather and share knowledge on immigration laws, visa requirements, and standard methodologies with HR Business Partners and employees.
• Own and lead the end-to-end process for global mobility, business travel and immigration cases, ensuring efficient and timely completion while creating a positive employee experience.
• Support the development and continuous improvement of global mobility policies, ensuring alignment with local legal requirements and company objectives.
• Anticipate and identify potential challenges and roadblocks, and effectively partner internally and with external parties to address these, providing innovative solutions.
• Serve as the primary point of contact for HR Business Partners, external counsel, and employees, ensuring proactive communication regarding case statuses and managing processes effectively to minimize the need for follow-up.
• Collaborate closely with external legal counsel to drive timely and accurate information, ensuring that all parties are kept informed and aligned.
• Work closely with People Operations Specialists to align immigration and mobility processes with overall people operations, such as onboarding, payroll, and benefits administration. Leverage their knowledge of local regulations and practices to ensure compliance and to avoid delays.
• Partner with other key internal teams such as Compensation, Payroll, Talent Acquisition and Legal to ensure smooth and efficient case management.
• Identify and implement a scalable and structured approach to handling cases, enhancing efficiency and minimizing disruption and reactive urgent requests.
• Establish a comprehensive and systematic process for collecting and analyzing data on all costs associated with immigration and mobility for active and upcoming cases. This includes relocation costs, visa expirations, renewals, and new applications providing accurate financial insights for strategic decision-making, budget planning, and executive approval.
• Review and refine current processes to ensure a proactive approach, focusing on communication and process visibility for partners.
• Regularly seek feedback from collaborators and adjust strategies as vital to meet business needs.

Global Mobility and Immigration Partner

Analyst

• Own the analysis and structuring of efficient global compensation programs to ensure organizational alignment and market competitiveness.
• Support the semi-annual compensation cycles by managing data analysis and troubleshooting technical issues with the HRIS systems team.
• Partner with People Business Partners, Talent Acquisition, and Finance to provide data-driven recommendations that support hiring, internal movement, and strategy alignment.
• Develop a deep understanding of the OpenTable organizational structure and business to inform accurate, rigorous market pricing and benchmarking.
• Ensure reporting accuracy and compliance for global stakeholders by managing compensation and equity reporting workstreams with our holding company.

Senior Compensation Analyst

People Operations

• Consolidate employee documents from various sources into a single, organized repository within Workday.
• Coordinate the full records management lifecycle for both legacy paper files and modern electronic records to ensure a seamless digital transition.
• Maintain the highest level of confidentiality and privacy regarding sensitive employee data in strict accordance with organizational guidelines.
• Partner with broader HR teams and Information Technology departments to streamline workflows and resolve system-related challenges.
• Utilize Google Suite to track project milestones, manage data sets, and maintain clear communication with stakeholders.
• Provide regular status updates and project reports directly to the People Operations Team Lead.
• Establish and maintain standardized naming conventions and categorization for all digital files to improve system searchability.

Manager, IT Risk & Controls

Sales Development Representative

Account Executive

Global Mobility and Immigration Partner

Senior Compensation Analyst

Senior Compensation Analyst

People Operations Intern