OpenTable

Manager

• Monitor the effectiveness of existing compensation practices and processes to recommend changes that are cost-effective and consistent with compensation trends and corporate objectives
• Effectively communicate and promote an understanding of OpenTable’s compensation philosophy, practices, and administration across all levels of the organization. Create compensation materials and training to illustrate variable and incentive compensation related information and changes
• Advocate and gain consensus with executives on our compensation programs, processes, and tools
• Liaise with FP&A and our holding company to formulate accurate compensation related forecasts, and adhere to established budgets
• Lead mid-year and year-end compensation cycles, ensuring smooth and efficient execution, and managing within internal and external controls
• Serve as the subject matter expert for compensation structure, business processes, and job profile data, partnering closely with HR Systems, Talent Acquisition, and Business Partners to ensure they are equipped with the relevant insights and guidance needed to make informed decisions.
• Develop a deep understanding of the OpenTable organizational structure, jobs, and business to inform accurate, rigorous market pricing
• Champion and embody the OpenTable culture, mission and values

Senior Manager, Compensation

Revenue Operations

• Sophisticated analytics to support global Sales, Services, and Marketing decisions, including recurring monitoring of key performance metrics and the health of specific business segments
• Prepare and present analyses and narratives for audiences ranging from field sales to senior leadership
• Translate data sets into impactful insights, recommendations, dashboards, and reports for the larger sales, marketing and operations teams
• Cultivate and manage strategic relationships with various sales leaders, partnering with them to drive key initiatives and measurable results across diverse business segments
• Manage flow of inbound requests from the Global Restaurant Sales and Services (RSS) team for various ad hoc analyses, reporting needs, process and system enhancement requests
• Partner with Salesforce and BI teams to implement process and data optimizations
• Build and maintain financial models, forecasts and dashboards for various business scenarios
• Salesforce.com (SFDC) data stewardship and improvement; dashboard and report creation and upkeep; end user support and documentation management

Senior Analyst, Revenue Strategy and Operations

Account Manager

• You will lead the overall management of our most valuable business segmentation of customers
• You will resolve customer cases and tasks daily
• You will share data with restaurants to change behavior and drive adoption
• You will enthusiastically work closely with customers to drive engagement on the OpenTable platform and increase reservation availability
• Respond to restaurant partner concerns from our Customer Support and field teams
• Perform presentations and training remotely to restaurant customers
• You will encourage customers to think differently about their business in ways that will help both parties achieve success
• You will consistently meet and exceed regular team and individual goals
• You will contribute to an overall reduction in customer churn

Account Manager – French Speaking

Affiliate Manager

• As a Global Mobility & Immigration Partner, you will be the subject matter expert and evolve OpenTable’s global mobility and immigration programs, ensuring compliance, scalability, and a consistent employee experience across all markets globally.
• Proactively gather and share knowledge on immigration laws, visa requirements, and standard methodologies with HR Business Partners and employees.
• Own and lead the end-to-end process for global mobility, business travel and immigration cases, ensuring efficient and timely completion while creating a positive employee experience.
• Support the development and continuous improvement of global mobility policies, ensuring alignment with local legal requirements and company objectives.
• Anticipate and identify potential challenges and roadblocks, and effectively partner internally and with external parties to address these, providing innovative solutions.
• Serve as the primary point of contact for HR Business Partners, external counsel, and employees, ensuring proactive communication regarding case statuses and managing processes effectively to minimize the need for follow-up.
• Collaborate closely with external legal counsel to drive timely and accurate information, ensuring that all parties are kept informed and aligned.
• Work closely with People Operations Specialists to align immigration and mobility processes with overall people operations, such as onboarding, payroll, and benefits administration. Leverage their knowledge of local regulations and practices to ensure compliance and to avoid delays.
• Partner with other key internal teams such as Compensation, Payroll, Talent Acquisition and Legal to ensure smooth and efficient case management.
• Identify and implement a scalable and structured approach to handling cases, enhancing efficiency and minimizing disruption and reactive urgent requests.
• Establish a comprehensive and systematic process for collecting and analyzing data on all costs associated with immigration and mobility for active and upcoming cases. This includes relocation costs, visa expirations, renewals, and new applications providing accurate financial insights for strategic decision-making, budget planning, and executive approval.
• Review and refine current processes to ensure a proactive approach, focusing on communication and process visibility for partners.
• Regularly seek feedback from collaborators and adjust strategies as vital to meet business needs.

Global Mobility and Immigration Partner

Product Marketing

• Drive business strategy for a portfolio of our restaurant offerings, helping to prioritize innovation that will drive the greatest impact for restaurants around the globe
• Procure and synthesize marketing intelligence and customer insights, serving as a leading expert on our customers, competition and the broader restaurant technology landscape. Deliver high-quality readouts and recommendations to influence the product roadmap
• Own the positioning and messaging for a high value portfolio of OpenTable’s restaurant products, inspiring and leading broader marketing and communications teams to bring the narratives to life
• Develop and lead go-to-market strategy for major company initiatives
• Build positive relationships with collaborators across the company
• Accountable for product domain adoption and revenue growth

Senior Product Marketing Manager

Marketing

• Report to the Regional Senior Marketing Manager Develop and execute along with Managers the annual marketing plan for Canada, including B2C (consumer/diner) initiatives and B2B (industry/trade) initiatives.
• Collaborate closely with the sales, Performance, PR, Partnerships, Events, Design, and Marketing leadership teams to cultivate strong relationships.
• Help brief, scope, and manage creative development for marketing assets across brand campaigns and activations, social content creation, events, sponsorships and more.
• Manage the relationship with the social media agency on a regular basis, as well as other agencies or freelancers on a project basis.
• Identify, activate, and nurture influencer and creator partnerships to amplify campaigns and events.
• Serve as a quality gatekeeper across workstreams by reviewing campaign assets and messaging to ensure precision, clarity, and alignment with brand standards.
• Measure ROI, track leads, and report key metrics to regional and global stakeholders.
• Manage vendor and partner contracts, including routing, approvals, and submissions to procurement and legal.
• Support invoicing and payment processing by gathering required documentation and tracking payments with accounting.
• Support all local marketing initiatives across B2C & B2B in the region.

Marketing Specialist

• Cultivate and build upon existing high-level relationships to serve as a trusted advisor to Restaurants.
• Assist restaurant management with configuration to optimize reservation flow
• Complete detailed report templates on the installation for Technical Support staff at OpenTable
• Understand customer needs and identify sales opportunities to upsell Marketing assets to restaurants.
• Achieve company goals and sales objectives set quarterly.
• Place OpenTable reservation links on customer restaurant websites
• Track weekly meeting activity in Salesforce
• Monthly meetings with Elite members
• Act as an advocate for restaurant customers and resolve cross-functional issues
• Act as the high-level point of contact for restaurant customer concerns
• Work with the Marketing team to help design and execute restaurant specific marketing programs and drive participation in promotional programs
• Capture feedback from restaurants to suggest feature and functionality requirements for product upgrades
• Educate operators about trends in the industry and offer rare insight
• Lead restaurant retention rate; aid in the re-signing of customers with expired contracts

Account Executive

• Prospect, target, and acquire new restaurant partners across Washington
• Build and maintain trusted advisor relationships with restaurateurs
• Drive revenue through thoughtful discovery and solution-based selling
• Deliver customized in-person and virtual product demos
• Educate operators on industry trends and operational best practices
• Help restaurants rethink how they attract, manage, and retain guests
• Develop and execute a strategic territory plan with accurate forecasting
• Address objections and compete effectively in head-to-head sales cycles
• Create business plans outlining selling strategies and tactics
• Consistently exceed monthly and quarterly acquisition and revenue targets
• Share market feedback to influence product and marketing direction
• Manage pipeline, forecasting, and contracts in Salesforce
• Stay current on product updates and technology changes

Onboarding Specialist

• Enthusiastically contact our restaurants and guide them through the onboarding process
• Work with our restaurant partners to configure the OpenTable system to their needs
• Use phone and online tools to train key restaurant staff with an emphasis on specific ways the restaurant can use OpenTable to optimize their operations
• Provide administrative and coordinator functions related to Global Onboarding program including scheduling training activities, content collection, and software implementations
• Work with restaurant staff and potential 3rd parties to deploy the OpenTable RestRef widget
• Work with internal partners to help develop and refine the Onboarding program
• Effectively handle a queue of restaurants to reduce time-to-onboarding
• Communicate status of tasks and the backlog to peers and a broader community
• Works closely with OpenTable's Sales, Customer Success, Customer Support and Billing teams to eliminate customer pain points.

Engineering Manager

• Partner with Product Management, Design, and other Engineering teams.
• Empower the team to execute with high performance by using your experience along with your technical and collaboration skills.
• Own the architecture of the products that you own.
• Deliver on the product roadmap and maintain a healthy codebase.
• Provide servant leadership, give mentorship and tools to make decisions independently that lead to positive outcomes.
• Build a culture of trust and teamwork.
• Strengthen the team's capabilities through the professional development of the current engineers and hiring.
• Take ownership and thrive with autonomy.

Product Designer

• Design the core experiences that restaurants, partners, and internal teams use to connect to OpenTable — from onboarding, reporting, security, to APIs and partner tools.
• Collaborate closely with a smart and dedicated team of product designers, product managers, and engineers to deliver practical, high‑quality solutions that scale.
• Champion product concepts that expertly balance customer needs with critical business goals.
• Become an expert in restaurants’ needs by planning and facilitating research with restaurant owners and staff; turning findings into actionable design direction.

Senior Product Designer, Restaurant Platform

Backend Engineer

• OpenTable is looking for a Senior Software Engineer to join the Payments Platform team to help deliver a robust and secure Payments Platform.
• You will also be building world-class payments solutions for our restaurants.
• This is a hands-on technical role with a dash of leadership and strategy.
• You'll be a key member of a multi-functional team that builds and designs OpenTable’s Payments platform for restaurants globally.
• As a Senior Software Engineer, you will be responsible for technical and architectural decisions to ensure our platforms are scalable, highly available, reliable and have a high performance, especially under peak traffic spikes.

Senior Engineer, Backend

Technical Program Manager

• Partner with product and engineering leaders to establish program planning, proactively manage risks, set clear objectives, and ensure strategic goals are met.
• Lead transformation initiatives, ensuring successful program delivery.
• Develop strategic roadmaps for partner programs, aligning cross-functional teams towards common goals.
• Foster engineering excellence, advocating for reliable software systems and enhanced developer productivity.
• Engage with partners across Software Engineering, Platform Infrastructure, Quality, and Infosec to craft solutions that strengthen OpenTable's software quality.
• Lead and collaborate across the different levels of product development, sales, marketing, and support, ensuring clear communication and alignment among all teams.

Senior Manager, Compensation

Senior Analyst, Revenue Strategy and Operations

Account Manager – French Speaking

Global Mobility and Immigration Partner

Global Mobility and Immigration Partner

Senior Product Marketing Manager

Senior Manager, Compensation

Marketing Specialist

Account Manager

Account Executive

Onboarding Specialist

Engineering Manager

Senior Product Designer, Restaurant Platform

Senior Engineer, Backend

Senior Technical Program Manager