Twinings

People & Performance Director

Twinings

full-time

Posted on:

Origin:  • 🇮🇳 India

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Job Level

Lead

About the role

  • Lead the People & Performance (P&P) function for BizTX, owning P&P strategy and transformation roadmap.
  • Inspire and develop the P&P team, coach and mentor individuals to enable growth and high performance.
  • Champion operational excellence by embedding measurable KPIs to elevate employee experience and support technology transformation projects.
  • Elevate people manager capability through tailored support and coaching across BizTX.
  • Lead financial governance for P&P, talent acquisition and learning budgets.
  • Drive people change and transformation: partner with leadership on future-ready organisational design and capability alignment.
  • Build a high-performance talent engine and position BizTX as a destination employer.
  • Embed the people-centric approach ‘Better Humaning for High Performance’ and co-create an exponential culture.
  • Lead the D&I agenda with focus on Women in Leadership and inclusive leadership frameworks.
  • Champion employee experience, design interventions to amplify satisfaction, retention, and alignment with TwiningsOvo Values.
  • Own the reward strategy, lead annual reviews and reward processes ensuring competitive and compliant remuneration.
  • Provide expert HR advice, challenge constructively, and mitigate risk with integrity.
  • Lead change management for Optimus programme with centrally governed, locally delivered model and track adoption.
  • Shape the learning strategy, leverage AI for accessible learning with high adoption and impact.
  • Drive communications excellence using cutting edge tools and technology to connect BizTX and wider organisation.
  • Collaborate with General Manager to build leadership culture, strengthen team dynamics, and deliver succession planning.
  • Lead and deliver implementation of new HR information system (HRIS), act as subject matter expert and member of HRIS steering group.
  • Provide organisational change management expertise to enable successful adoption across BizTX.

Requirements

  • Minimum of 10 years experience in a People & Performance/ HR Director with passion and knowledge for changing and developing organisations
  • Experience of delivering results and creating a WOW employee experience
  • Excellent commercial & business awareness
  • Experience of organisational design, change and change management
  • Proven experience of driving talent management and capability development
  • The ideal candidate will be adept at managing multiple priorities under pressure, delivering high-quality outcomes with discipline and focus.
  • Success in this role requires strong partnership skills with senior stakeholders, combined with an approachable leadership style that builds trust and engagement across all levels and cultures.
  • A CIPD or relevant postgraduate qualification in HR or Business Management is preferred.
  • Experience or certification in psychometrics is also advantageous.
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